Smartbox of Minnesota
About us
SMARTBOX provides moving and storage services for residential, commercial, military, students and more. Our team of professional moving and storage experts is trained to provide you with the highest level of service. We look forward to being your storage provider, and our moving and storage specialists are ready and waiting to assist you!
Business highlights
Services we offer
Residential & Commercial Moving & Storage.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 12% | ||
| 12% | ||
| 0% | ||
| 0% |
Another big issue for us was communication. When ordering the boxes we called a 1800 number which takes you to a national ordering center. The pricing quoted ended up being much different than the actual costs as the local MN company does the billing. A lot of finger pointing, he said, she said between the national company and the local folks. We were charged $65 to deliver the boxes $139 to store two boxes per month and $95 to redeliver to our new location. Also they have only one email address for all the people working at the local company. The person scheduling delivery used her personal email and then left the company. I wasted a few key unpacking days emailing and calling this woman with no response before finally hearing from the company after leaving a message for the owner.
Using the box method to move was just an OK experience for us. I wouldn't recommend this company to a friend. There are many other box moving companies to choose from including Uhaul, PODS, Door to Door etc.
The box was 8' x 7' x 5' and covered with a velcro weatherproofing blanket (my words). It worked great. We filled it over the weekend and called to have it picked up the next day. Again, no problem. They called to confirm pick up and away it went. When our remodel was finished, I called and our Smartbox was delivered in 24 hours. After we emptied it they pick it up the next day.
While the box was at our house we had dramatic thunderstorms with torrential rains. I was worried it might get wet inside. Nope. Dry as a bone.
All in all a great experience.
"OUR GOAL AT SMARTBOX OF MINNESOTA IS TO MAKE LIFE EASIER, ESPECIALLY DURING A STRESSFUL TIME LIKE SELLING A HOME AND MOVING! WE DO OUR BEST TO FULFILL OUR CUSTOMERS' NEEDS IN A FLEXIBLE, EFFICIENT AND COST EFFECTIVE MANNER! OUR STAFF IS TRAINED TO PROVIDE EXEMPLARY CUSTOMER SERVICE AND BECAUSE WE (THE OWNERS) ARE LOCAL AND IN THE OFFICE EVERY DAY, UNUSUAL SITUATIONS CAN BE HANDLED WITHOUT HAVING TO WAIT FOR A RESPONSE! WE ARE THRILLED TO BE INCLUDED IN ANGIE'S LIST AND WILL CONTINUE WORKING HARD EVERYDAY TO EARN THE BUSINESS OF OUR TWIN CITIES NEIGHBORS!"
Licensing
State Contractor License Requirements
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