Best Buy Stores, LP

Ok

professional, knowledgable & friendly.

great service

great

Andrew. was a great technician! He was knowledgeable, courteous and went right to work when he arrived. He even moved his schedule around to accommodate our schedule since a previous company cancelled at the last minute and we were having a party. He had the microwave installed in less than 30 minutes. He was amazing. Would highly recommend him.

I ordered a whole kitchen suite of appliances through Best Buy's Home Consultation. We met at the store and picked the appropriate appliances. I was reassured that they would fit. I had the specs of the ones that were in the home. This took place March 14, 2018. After one thing or another, they delivered on June 7, 2018, by non-Geek Squad plus, after all the time spent, they did not fit. I have had to make payments as I have been billed. I have no appliances and have asked to cancel. I waited patiently for 90 days for Best Buy to get it right with no resolve. I have talked to about a dozen people overall to no avail. I will not do business with Best Buy again.

Great job everything works well

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Well done install.

The installer was efficient and professional. Well done.

Although the appointment had to be changed, I was regularly informed. Hard workers and so efficient. Will hire Best Buy again.

Great advice and very responsive. Another contractor that HomeAdvisor recommended never returned my email. The Geek Squad is great.

It’s work was great , the price was not bad.

The price was competitive and It was easy to schedule the installation, too.

Best Buy badly botched installation of garbage disposal, consuming nearly a full day of my time. Of that time, I spent 45 minutes on the phone with them trying to find out the status of the installation. After several agents telling me they couldn't find the order, I was told it was "in transit," but they missed two time "windows" totaling six hours. They couldn't even cancel my order so I had to do it through my credit card company.

These people were prompt, courteous, professional and did a great job very quickly. I was extremely happy with this service.

Did a fantastic job.

the above ratings says it all

Brian with Geek Squad was great to work with. He accommodated my schedule and was always pleasant.

in progress

Best Buy contracts with a third party. There was a misstep on scheduling and after spending a day waiting for them and several phone calls, it had to be rescheduled. When they did show up, their contract with Best Buy did not allow them to complete the install. To date, install is not complete.

Very professional n knowledgeable did a great job.

Great geek squad. Thanks for fast, friendly, professional service.

They installed a GE PT7800SHSS Oven/microwave wall unit in one hour and did a good job.