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12 volt heaven
Alarm or Security System Installation, Alarm or Security System Repair, Alarm or Security System - Monitor,
About us
audio, video, navigation and security
Services we offer
audio, navigation and security, video
Accepted Payment Methods
- CreditCard
Reviews
3.84 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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Showing 1-4 of 4 reviews
David F.
Jan 2015
Went well. Everything was ready to go on time, Matt was friendly and professional.
Connie S.
Apr 2014
unknown
Response from 12 volt heaven
"Hello and thank you for your review. You state that you had service performed at our Bloomington location on October 14, 2013 however on October 14, 2013 we were not operating out of our Bloomington location anymore and had not been operating out of the Bloomington location for a full year before that date. I'm sorry to hear that you experienced an issue with someone involved with the 12 Volt Heaven company. It is not normal practice to put blame on a clients vehicle but sometimes there is a need to have a mechanic look at things before we can proceed with fixing an issue. Yes we are still in business and since we operated the Bloomington location almost two years ago there have been a lot of changes made to the business to better serve clients including the replacement of several staff members who had the reputation of not providing service after the sale. If 12 Volt Heaven did in fact install your system you still have a warranty and always will. If you experience issues again please know that you can always receive free warranty service in the future. Thank you for taking the time to let us and others know how you feel."
Dae H.
Dec 2012
Went very well as stated above
Michael M.
Oct 2012
Like most of my experiences with and quot;Grouponand quot; deals the vendor is often overwhelmed with responses and so is the case with 12 Volt Heaven. However, this is a good company with solid employees especially Matt the owner. There were additional charges but they were clear about them up front. Almost everyone is going to need to by a bypass unit for an additional $100 bringing the total cost to $220 not $119. It might be a little deceptive but again, they were upfront about the charges. Scheduling the work was tough and where I give them the lowest grades. Since they seem to be swamped with work it took a couple of weeks to get the work scheduled and they are somewhat unresponsive on the phone. You have to call first thing in the morning or after 6:00 PM to get someone (they are open until 8:00 pm). I dropped off the car in the morning and it was ready as promised later that day. The workmanship was excellent and the starter works great. The work is guaranteed for the life of the car which is great. Bottom line for me is that I would return to have additional work done as necessary and would recommend this company. Just remember, be patient and keep calling or sending emails, they will eventually get back to you. If you need it NOW you might want to go elsewhere.
Licensing
State Contractor License Requirements
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FAQ
12 volt heaven is currently rated 3.8 overall out of 5.
12 volt heaven accepts the following forms of payment: CreditCard
No, 12 volt heaven does not offer free project estimates.
No, 12 volt heaven does not offer eco-friendly accreditations.
No, 12 volt heaven does not offer a senior discount.
No, 12 volt heaven does not offer emergency services.
No, 12 volt heaven does not offer warranties.