Abel Heating and Cooling

They came right out and fixed it. We have had really good luck. The price seemed fair. We went with Abel becaause I called the guy, he on came out, talked to him for a few minutes. I go by my gut. He seemed very professional and very realistic. I found him online. They were really good. I would use them again. They were very honest.

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They did a great job, everything went great. They sent two guys when I only expected one , but I was pleased with the service they provided. Could have been cheaper but I feel like they did a professional job so I could handle the price.

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Told me how to fix it on my own and then came out first thing next morning to finish the tune-up.

Strongly exceeded expectations on timing. Technician arrived within an hour of calling (expected an all day problem given the severe cold and probably lots of customer problems). Got the furnace working in 5 minutes but then worked to better understand what caused shut down. Found that and fixed it then also got my humidifier working properly. Explained it all while working. Professional and friendly team. I'll replace this furnace unit in the spring. They will be my first call. Nice job.

It went very well. Highly recommend them. They are honest, knew what they were doing, priced appropriately. Love the new furnace and how quiet and efficient it is!

Excellent!

Their original estimate seemed high so they broke it apart for me and worked with me to bring it down. they were very professional and prompt and they solved my problem which was whistling noises from the heating vents due to heavy air flow. I will definitely use them again.

Experience went very well and he was very thorough in his inspections and check ups on the furnace.

Our furnace was not putting out heat, Abel Onsite's service tech came out I told him what it was doing, he new right away what the problem was ordered the part and put it in. Now it works like a charm. They where fast and very nice to deal with. Thanks guys

We have used them to do the maintenance of our furnace and air conditioning systems. They are very professional and always easy to schedule. They are reasonably priced. They were called Abel B & C before. We would rate them highly and would continue to use them in the future.

They gave me a really good price as an anniversary special. The man who came out seemed to know what he was looking at. He was happy to answer any questions. Nothing in particular stood out to me. They were a little bit late, but they were close to being on time. For being in the heating and cooling profession, they were professional.

Overall, I was satisfied with the service.

Able Onsite was able to start work within a few days. We needed heat right away, since cold weather was moving in, and we were going out of town in about 10 days. The installers provided a temporary thermostat hook-up, so that we had heat at the end of the first installation day, (Friday). They came back on Monday to complete the installation and adjust the furnace. The service representative provided information on all applicable rebates, provided the paperwork for the gas supplier rebate, and submitted the rebate application to the manufacturer. We have received the gas supplier's and the manufacturer's rebates.Able Onsite will return when the weather is warm enough to tune up the air conditioner and certify the A/C for the electrcial supplier rebate.,

Our experience with Onsite was simply excellant from start to finish and beyond. First, Paul worked with us to help us decide on the units. He provided us information on various units and described the features as well as costs. He did not push us into any product; just tried to assist us in making our decision. He has a very extensive product knowledge and his communication was very clear and to the point. He does not push at all but rather advises with the customer's interest first at heart. Paul's request for a quote was very timely, pricing was very good and the time between our contract and installation was excellent. Paul's commication, thoughout the project completion and beyond, was excellent and timely, always keeping us informed so there was little need to contact him as he almost anticipated our questions. John and Jeff, who installed the units, continued with Paul's customer service orientation. They started on the day and time promised and stayed with the project continuously (1 1/2 days) until it was done, working to satisfy our needs and expectations. They were flexible and willing to address all our concerns. Work was completed with no impact on our house. For example, the existing piping to the air conditioner had to be replaced for the new unit and it was above a finished celling; they found a way to replace it without touching the celling-- we thought they would have to open the celling. Another example, involved the furnace exhaust pipe, typically routed to the front or back of the house -- we wanted it to go to the roof and again they made it happen. And, to our utter surprise, they did all this creative work and did not charge any additional cost. The project was very neat with laydowns used and clean-up excellent. We can honestly say that Abel Onsite is the best contractor we have ever worked with. They are very thorough and complete in all phases of the job from product selection, contract, communication, installation and completion. If fact they worked with us beyond the completion to assist with our receipt of the various rebates. They far exceeded our expections. They are a highly professional organization with a strong customer focus. Obviously, we would highly recommend them and would definitely engage them again if we had this need. And best of all, after 5 months of usage, we could not be more pleased with the Leenox system installed.

They were excellent. They were very professional in all aspects of the project. They were prompt and the price was very fair. I give them all A’s for their service.

Very nice and informative.