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Top Dog Cleaning Crew

Carpet Cleaning, Air Duct Cleaning, Dryer Vent Cleaning,

About us

Top Dog Cleaning Crewâ„¢ is a locally owned family business servicing the entire metro area. We are a completely GREEN company that specializes in pet stain and odor removal and we are here to meet all your carpet, upholstery, area rugs, and air duct cleaning needs. Top Dog Cleaning Crewâ„¢ uses only truck-mounted equipment with hot water extraction that leaves zero residue in your carpets. When combined with our superior certified green deodorizers and stain removers you are left with a 100% chemical and residue free cleaning that is safe for all the members of your family! Rest assured all Top Dog Cleaning Crewâ„¢ employees are background checked and certified so you can trust and feel safe with who your are letting in your home!

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

We Specialize in Pet Stain & Odor Removal! Senior/Military Discounts! Family Owned. Why Pay Franchise Pricing? Carpet Cleaning, Air Duct Cleaning, Pet Stain and Odor Removal, Area Rug Cleaning, Upholstery Cleaning, Water Damage and Restoration, Fire/Smoke Restoration, Mold Remediation.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7177 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
5%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 76-100 of 177 reviews

Susan F.
03/2017
5.0
carpet cleaners
  + -1 more
We did use Top Dog Cleaning Crew. They were here about a month ago in February of 2017. They were very polite and pleasant to work with. The carpet didn't have a lot of spots on it so I can't say that, you know, they removed any difficult spots because I didn't have any. The only, and I don't know if I should even call it a complaint, the carpet seemed to be damp a little longer than I would have liked. They were damp a couple of days, two or three days. Other than that they gave me really good service and I think they did a good job. The cost wasn't too much, it was about, I think I probably paid with credit card. It was not too bad. I think it was perhaps $160. It was more reasonable than I expected. I would give them an A on price, I have paid more in the past. The only quality issue would be the degree of dampness. I would definitely consider using them again in the future.
Description of Work: I had them clean my carpets.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Top Dog Cleaning Crew
Thank you for taking your time to write a review and thank you for your business it is greatly appreciated. Have a great Day! Andrew Top Dog Cleaning Crew

Michelle F.
02/2017
5.0
carpet cleaners
  + -1 more
Did an excellent job. Carpets were spotless and clean. Ready for new owners. Met and exceeded our expectations
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve R.
02/2017
5.0
carpet cleaners
  + -1 more
The cleaning crew was very prompt, courteous, and professional. The carpets were all noticeably cleaner after their work was complete. They tackled even some of the hardest stains in the carpet and removed most of them. Even the the worst stains looked much better when they were done. I would definitely refer Top Dog to my friends and use them again for my next cleaning.
Description of Work: They cleaned carpets on the main level of the house and did the carpet on the stairway and hallway upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Danielle K.
02/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I will highly recommend Top Dog Cleaning Crew. Andrew came out to clean my carpets right before the holidays and did an excellent job. All of the many stains I had from 3 kids and a dog came right out. He was extremely professional, friendly and very personable. I would 100% recommend him to friends and family and will definitely be using him again!!
Description of Work: Great job on carpets!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Sarah H.
02/2017
5.0
carpet cleaners, air duct cleaning
  + 0 more
Everything went great. Was able to get my air ducts and carpets cleaned in the same appointment. The cleaning went just as expected and I am very pleased with results. This is my 3rd time using them and will continue to do so.
Description of Work: Air ducts and carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mable T.
02/2017
5.0
carpet cleaners
  + -1 more
I just had my carpets cleaned by top dog cleaning crew and immediately had to go on and write them a great review! We are putting our home on the market and contemplating if we should replace some of the rooms carpet. Im so glad we didn't. They literally got my carpet looking brand new and were so nice and easy to work with. They called 20 Minutes before hey came and were very clean and professional guys. Couldnt have asked for a better experience and will certainly have them clean our new home before we move in. Thank you again!
Description of Work: Carpet cleaning and stain removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Marilyn A K.
01/2017
5.0
carpet cleaners
  + -1 more
Andrew arrived and took a look at our carpet. We pointed out a few minor stains and, a very old ink stain that I knew wouldn't come out. Since we plan to replace the carpet in a year or two we wasn't concerned about the stains, but all the stains came out, except the ink stain. Andrew explained that there was an upcharge to have the carpet sanitized if we wanted that service. Because the carpet is 32 years old we decided to go for it. (We did upgrade our carpet to a high grade when purchased and it has served us well.) The carpet looks amazing, clean, brighter, and the matting was lifted up. We had a 5 by 7 area rug that Andrew did without an additional charge. We will call Andrew back in the spring to do the porch.
Description of Work: We hired Top Dog on an Angie's List carpet cleaning coupon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Top Dog Cleaning Crew
[Removed Member Name] Thank you very much for your review. We love nothing more than when we have satisfied customers. We look forward to being of service to you again. Have a great day!

Terry P.
01/2017
5.0
carpet cleaners, air duct cleaning
  + 0 more
Great company! Communicated in advance, called when on the way, explained current specials, called with requested estimate on site, friendly, speedy but thorough. Would recommend again!
Description of Work: Carpet Cleaning & Duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Top Dog Cleaning Crew
[Member Name Removed] Thank you for your great review! It is wonderful to hear you had a great experience with us. Have a great day!

Dan D.
01/2017
4.0
carpet cleaners
  + -1 more
It went ok. Thought pricing was a little high.
Description of Work: Carpets cleaned and deoderized

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Top Dog Cleaning Crew
[Member Name Removed] Thank you for your review. I apologize the price was not to your satisfaction. If you need any further cleaning needs in future please feel free to call us. Thank you again for your business we truly appreciate it. Have a great day!

Brian L.
12/2016
1.0
carpet cleaners, ceramic tile
  + 0 more
I am not kidding when I say this, stay away from this company. They literally left my house worse than when they came. Severe lack of employee training, professionalism, ethics and general business acumen will leave you with dirty floors, an empty wallet, and extreme frustration. If you're lucky. We have a baby on the way, and wanted to clean our house to prepare. Here is why Top Dog should not only be ignored by you, but shut down completely: 1. Carpets did not get cleaned; we vacuumed the floors after they dried, and picked up the same amount of dog hair and dust as any other time we clean the house. 2. Rep sprayed Grout Cleaner all over my walls and appliances, and overnight it destroyed the finish on our appliances. How does a floor cleaning company not understand the damage Grout Cleaner will do? No training, that's how. After TWO MONTHS of back and fourth, I settled on accepting a payment for the replacement cost of the appliance doors because I could not deal with the incredibly unprofessional owner anymore, he simply wore me out. He had zero empathy and acted as if this was such an inconvenience for him. I now have to do all the work involved in this repair on my own - order the parts, install them, and discard the old parts. Or, have an appliance repair person do it and lose hundreds of dollars in labor. The owner lied to me, saying that labor was only a couple hundred dollars for this repair, when I have gotten quotes of $600 at the cheapest. Instead of an apology, the business owner tried make me feel bad, saying that this had to come out of his pocket and legally he didn't have to do anything, but he was being nice and trying to help. What a joke. This business needs to be shut down, I cannot believe a company as poorly run as this can exist. There is literally not one good thing this company did for me, and there is no reason for you to expect any different. nbsp;
Description of Work: Cleaning carpet and tile. He failed at both, and ruined my kitchen.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$220

Response from Top Dog Cleaning Crew
[Member Name Removed] Once again I sincerely apologize for the inconvenience this caused you. We did offer to completely replace the the faces of appliances and you choose to have a refund in the amount to cover the damage instead. I believe we did what we could to make it right by covering the cost of those. Mistakes can sometimes happen what mattes is that we paid for the mistake and covered the cost. Our customer satisfaction is our highest priority. As a small family owned company we thrive on satisfied customers, reviews, and referrals. I am once again sorry we did not meet your expectations. Best wishes to you and your growing family.

Linda B.
12/2016
4.0
carpet cleaners
  + -1 more
It looked much better but stayed damp longer then expected and had an odor for several days. We called and were informed that the chemicals were still working. My only suggestion is that they should have been cleared on what to expect. Overall they were good and I would use them again.
Description of Work: cleaned large upstairs master bedroom carpet that hadn't been cleaned in 16 years.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Top Dog Cleaning Crew
[Member Name Removed] Thank you for your review. Occasionally weather, humidity, temperature inside home can all affect drying time. If you need any further cleaning in future please give us a call. We will always try to be as transparent on what to expect as possible. Have a great day!

Gordon B.
12/2016
5.0
carpet cleaners
  + -1 more
The crew arrived on time, and got right to work. Very happy with the overall experience!
Description of Work: Three rooms of carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tonia T.
12/2016
5.0
carpet cleaners
  + -1 more
They did a good job. They were a little bit later, but they did a great job.
Description of Work: They cleaned my carpets in 5 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert F.
12/2016
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Everything went well. A couple of the duct covers were not put back correctly, but that was a easy fix. The technician did a good job and cleaned up after the job was complete. He explained everything that he did.
Description of Work: Air duct (22 intake and output covers) and dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kathryn S.
12/2016
5.0
carpet cleaners
  + -1 more
They did an excellent job. I was so happy with them. He was polite and he got right to the job. He was in and out and the carpets came out nice. Their price was right in there. Their responsiveness was very good, but they almost called me too much. They were very punctual. I plan to use them again.
Description of Work: I purchased a Big Deal for Top Dog Cleaning Crew. They cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Bonita L.
11/2016
5.0
carpet cleaners
  + -1 more
Good service, professional treatment. Very pleased with the product they used. The rug after it dried did not feel stiff but soft and actually had a pleasant citrus odor.
Description of Work: Stairway rug and hallway rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Top Dog Cleaning Crew
Thank you for your review [Member Name Removed]. We are pleased to hear you were satisfied with your service.

Jack J.
11/2016
4.0
carpet cleaners
  + -1 more
Their service was fine. I think they did fine. Price was fair.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Donald H.
11/2016
5.0
carpet cleaners, air duct cleaning, dryer vent cleaning
  + 1 more
very professional. Employee was peofessional and very personable. Explained what he was doing. I was fully confident in what he did. Clean ad fast.
Description of Work: clean heat vents

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$264

Response from Top Dog Cleaning Crew
[Member Name Removed] Thank you for your review. We appreciate your business and we are glad you had a positive experience.

Steven J.
11/2016
3.0
air duct cleaning, dryer vent cleaning
  + 0 more
The deal with Top Dog Cleaning Crew turned out average. They were just okay. They had problems with their equipment. I don't know, as if the job was all accurate. They could have their equipment working when they show up. I don't know if that roto brush is really a good cleaning method. Like I said, it was just average at best.
Description of Work: I had a big deal purchase made with Top Dog Cleaning Crew on Angie's List. They did the dryer vent cleaning and the air duct cleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Response from Top Dog Cleaning Crew
[Member Name Removed] Thank you for your review. I apologize that you were not satisfied with the cleaning you received. We do check our equipment at start of every day to be sure it is in working order but we can not always control if something malfunctions through out the day. If you feel that something was not done properly please feel free to call us and we will make it right for you.

Ramesh P.
11/2016
5.0
air duct cleaning
  + -1 more
It went well, explained me the optional services before starting the work.
Description of Work: Air duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Isabel G.
11/2016
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Exactly as I hoped, at a very reasonable price. Of course, I can't really judge what's going on inside the ducts, but the job took some time and there was no up-selling pressure. On-time, professional, intelligent technician. Top Dog has often been recommended on neighborhood website, and I think they deserve their customers' confidence. It's good to know a reliable provider of a service that seems to include some questionable "businesses."
Description of Work: Cleaning of 11 vents and ducts, including removal and reinstallation of vent covers in walls and floors. Checked furnace filter; I have hvac checked and serviced by another provider on a contract basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Top Dog Cleaning Crew
[Member Name Removed] Thank you for your review. Your business is very much appreciated. I am pleased to hear you were satisfied with our service.

Lyndall M.
10/2016
5.0
window cleaning
  + -1 more
This was a big deal purchase. It was fine; it was good. They were nice, came in and did it and did a good job. It was a good price. I wasn't here, my husband was, but he didn't have any complaints about it. I would use them again in the future if they had a deal on, like this time.
Description of Work: I used them for window washing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Betty H.
09/2016
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
What a wonderful young man that came my home. They did a fantastic job and were so polite and helpful. All the work they did exceeded my expectations and I am so happy I hired them. I had carpets cleaned, tile in bathroom cleaned, and a couch cleaned. It took them roughly 1.5 hours and all stains are gone. would surely hire them again and highly recommend them.
Description of Work: Carpet cleaning, tile/grout cleaning, couch cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

tonya B.
09/2016
5.0
carpet cleaners, heating & air conditioning/hvac, air duct cleaning, dryer vent cleaning
  + 2 more
Service went great. They arrived on time and everything went exactly as they stated. I loved that it was a one stop shop and I was able to have carpet cleaned, air ducts and dryer vent cleaned all at one time. They were very friendly and I felt completely comfortable with them in my home.
Description of Work: Carpet cleaning, air duct cleaning, dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Ned R.
09/2016
5.0
air duct cleaning
  + -1 more
Showed up on time, counted all vents and return vents, gave the estimate, finished work in estimated time.
Description of Work: Air duct cleaning in my home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

700 N 7th St, Minneapolis, MN 55411

http://www.topdogcleaningcrew.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Upholstery Cleaning,
Heating and Air Conditioning,
Ceramic Tile,
Oriental Rug Cleaning,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

Top Dog Cleaning Crew is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

Top Dog Cleaning Crew accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Top Dog Cleaning Crew offers free project estimates.
Yes, Top Dog Cleaning Crew offers eco-friendly accreditations.
No, Top Dog Cleaning Crew does not offer a senior discount.
Yes, Top Dog Cleaning Crew offers emergency services.
Yes, Top Dog Cleaning Crew offers warranties.
Top Dog Cleaning Crew offers the following services: We Specialize in Pet Stain & Odor Removal! Senior/Military Discounts! Family Owned. Why Pay Franchise Pricing? Carpet Cleaning, Air Duct Cleaning, Pet Stain and Odor Removal, Area Rug Cleaning, Upholstery Cleaning, Water Damage and Restoration, Fire/Smoke Restoration, Mold Remediation.
Ask for details.

Contact information

700 N 7th St, Minneapolis, MN 55411

http://www.topdogcleaningcrew.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM