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Technical Reinforcements Inc

Computer Repair, Internet Service, Computer Training,

About us

We have 6 Field techs including the owner. We schedule appointments for normal business hours on a 1-2 day response time Weekend/evening hours scheduled also in that 1-2 day time frame (Evening/weekend rates apply) Emergencies are a 1-2 hour onsite timeline. (emergency rates apply) Our email address is [email protected]

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Pc & mac supported wireless network setup & security, computer sales, repair, setup & troubleshooting, weekly & monthly checkups, server support, onsite & offsite backup, remote assistance, firewall setup & config, networking and domain assistance. Email server migration (exchange, Google Apps)

Services we don't offer

Website design, Application design, Website/email hosting.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.9666 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 301-325 of 666 reviews

mark & brenda (leech) T.
11/2012
5.0
computer repair
  + -1 more
Excellent result... the company performed to my expectations.
Description of Work: Helped with switchover to new laptop... large MS Outlook file to move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42.5

Lyle K.
11/2012
5.0
computer repair
  + -1 more
We were completely satisfied
Description of Work: My daughter's computer got a virus. She lives about 30 miles from Plymouth. We called Technical Reinforcement and they agreed that if we had the computer brought to our house so they could hook it up to our cable they would not charge any mileage since the computer would be in their service area. They came to our house, gave us the angielist discount, and cleared the virus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JULIE S.
11/2012
5.0
computer repair
  + -1 more
First they fixed a very old, slow computer, which kept me going until I bought a new one. They came back over to set the new one up and transfer everything when I found the computer that I wanted. There were a couple of issues that were quickly resolved without additional charge because they were quick fixes.
Description of Work: I bought the deal, and continue to use Technical Reinforcements. They are very accommodating and know what they are doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Mark S.
10/2012
5.0
computer repair
  + -1 more
He did great. It was a very good service.
Description of Work: I purchased $85 for 2 hours of On-site Computer & Tech Support!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

JENNIFER M.
10/2012
5.0
computer repair
  + -1 more
Our PC had a stubborn virus, and was still present after a Microsoft rep tried to remove it. The tech from Technical Reinforcements came to our house to fix. They were very responsive to my phone calls to set up the service appointment, and when the tech realized he was going to be late he called to let me know how late and when he would arrive. Once here, he was very professional, finished the job in approx. 1/2 hour, and showed me what he found and how he did it. I would definitely use them in the future.
Description of Work: Virus removal from PC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Nancy D.
10/2012
5.0
computer repair
  + -1 more
Excellent. On both occasions they have finished their work in the time they estimated and answered a lot of questions. Prior to purchasing the new computer we called them to get an idea of what we should look for in a new computer and they were very helpful. They gave us an estimate of what we needed, what wasn't necessary for our use, and about how much it would cost.
Description of Work: We used an Angie's list "Big Deal" offer with this business. Adrian set up a new computer for us, transferred all of the information from the old computer. and answered a lot of questions. He was excellent ! Since then, he has also answered some simple questions for us via e-mail. We also had a a tech come out a week ago to do some additional work for us. He was also excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Barb L.
10/2012
5.0
computer repair
  + -1 more
He was punctual and definitely knew his stuff - it only took him 20 min to fix everything. And he even put some ink cartridges in the printer for me! Above and beyond the call of duty!
Description of Work: My computer was behaving badly and I didn't know how to fix it - I'm definitely computer challenged!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Corey C.
10/2012
5.0
computer repair
  + -1 more
They responded quickly and did well. We did have to wait several days, however, because they were booked up as a result of the response to their coupon.
Description of Work: I had a list of maintenance task for our family computers. The service Rep. did them and did them professionally. We recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Joanne K.
10/2012
5.0
computer repair
  + -1 more
Their service was excellent. He was very helpful and did wonderful things for my computer. He was very technically competent.
Description of Work: He did some service work on my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott B.
09/2012
2.0
computer repair
  + -1 more
These guys refused to even offer a solution to my problem... ended up talking to an IT friend of mine... he fixed it in less than 30 min.
Description of Work: Needed to set up file sharing on a home network of Macs and PCs.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$60

Michael S.
09/2012
5.0
computer repair
  + -1 more
I have been very happy with their service. This most recent visit was the third time I used them during the last 3 years or so. Their expertise includes a wide range of hardware and software. The technician that took care of my stuff has returned each time; he gets to work quickly and stays focused on his work. They can get busy and I have had to wait a couple of days for service but they counter that with quick help over the phone. I have written only one or two other reviews, on products and services; when I saw their name come up I wanted to be sure to recognize the quality and value they provide.
Description of Work: General maintenance, software installation, problem resolution, product recommendations

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$115

Craig W.
09/2012
5.0
computer repair
  + -1 more
Very prompt and very knowledgable.
Description of Work: Helped set up a new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Diane G.
09/2012
5.0
computer repair
  + -1 more
Very well. Chris responded very quickly (since my computer was basically unusable). He accomplished the work all in an hour! He was very professional. I didn't have to pay the trip charge with the Angie's List discount!
Description of Work: My computer kept getting the blue fatal screen. The technician (Chris) was able to diagnose the problem - a major virus that got by my virus detection software and into the root directory - and remove it. He also did some performance tuning and cleaned some things up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

SCOTT H.
09/2012
5.0
computer repair
  + -1 more
Excellent service. Solved all our problems thoroughly - we bought a router from them (that was a major problem) and price was fair. Highly recommend.
Description of Work: Many "bugs" in the computer that needed to be worked out - needed to reestablish our wireless security.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

ROBERT H.
08/2012
5.0
computer repair
  + -1 more
I signed up for a fixed price "deal" on groupon or something similar. Had a number of items that I needed help with. They came out as scheduled, took care of all the system issues very efficiently. Professional. I've used them before and will do so again.
Description of Work: Helped set up a new computer, moved files from several "old" machines, solved printer issues and home networking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

EMILY S.
08/2012
5.0
computer repair
  + -1 more
He did a great job and I would use him again in the future if I wasn't moving. He was very knowledgeable and impressive.
Description of Work: I purchased a Big Deal for for 2 hours of on-site Computer Tech Support. He updated my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Kevin D.
08/2012
5.0
computer repair
  + -1 more
I was very happy with the results in this and every other case. Chris, Adrian, and James are unfailingly professional, straightforward, and fair-priced. I recommend them to everyone I know and I will continue to use them for as long as they're in business!
Description of Work: Technical Reinforcements have been my go-to guys for at least 8 years. As a former webmaster for FedEx.com and one of the Geek Squad's first customers back in the 1990s, I know good computer tech support when I see it. These guys are the best in town. On this occasion, I had Chris move all my computer gear to another room during an office remodel -- router, printer, laptop, second monitor, and phone hookups. We found out we needed an extra phone line, so Chris went to the store, bought one up for me, then came back the next day to install it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

C H.
07/2012
5.0
computer repair
  + -1 more
as expected. I've used this company before and they did fine.
Description of Work: set up new computer as back up to primary computer, home network access etc

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Laurie D.
07/2012
3.0
computer training
  + -1 more
The service was fair. They were so smart that they zipped right through everything. They meant well but flew right over me sometimes.
Description of Work: They showed me how to do various things on my laptop & how to use some files. 2 hours of service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Patricia M.
07/2012
5.0
computer repair
  + -1 more
He was very professional and helpful. My laptop suddenly went to a blue screen and was pronounced dead by the Geek Squad, but it had important files and pictures that needed to be retrieved. Our technician came to the house and made sure that when the computer was scrapped there was no trace of my background left. He then transferred what was saved to my new laptop and configured it for me. There was still time left so he also added some security to my husband's laptop and checked it for malware etc. It was well worth the money spent, especially because it was an Angie's List special.
Description of Work: This was an Anglie's list special. He was prompt and in the hour at our home configured my new computer and moved files for me, and did some work on my husband's computer also.It was well worth the money for the expertise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Susan L.
07/2012
5.0
computer repair
  + -1 more
They apologize if they cant get to you the same day. On both occasions they arrived the next day. When my computer needed to be taken to their shop, I got it back in two days. I have no technical language with which to communicate, so they just came in each time and sat down and walked me through a process unti they could define the problem themselves, and then solve it, and tell me how I could avoid it in the future.
Description of Work: I have used this company twice, once when my laptop needed a software glitch corrected that required them to take it to the shop and spend some time on it, and once when I needed coaching to correct a user error. The second time I was helped in my home. I worked with two different staff members and they were both extremely personable and friendly, yet down to business and fast. They were comfortable working with a tech-impaired grandma, totally respectful, and just nice to have in my home. I wish I had a big business contract to offer them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jane K.
07/2012
5.0
computer repair
  + -1 more
I think they were able to fit me in within a day or two of my call. Technician came to the house, listened to the problems and what we wanted done, then spent maybe 60-90 minutes doing the work. I think I was using an Angie's List coupon at the time. Technician did a good job, as far as I could tell. Knowledgeable and professional. Would definitely use again.
Description of Work: Had an older laptop backed up and cleaned up so it would work again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Paul C.
07/2012
4.0
computer repair
  + -1 more
The battle of Comcast vs the technicians. Comcast said we needed a new wireless router that Tech Rein had installed last fall. Router failed. We ended up replacing it just like Comcast had diagnosed.
Description of Work: Great and efficient clean up and configuration of our computer

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mary J.
06/2012
5.0
computer repair
  + -1 more
They are the best tech crew I've dealt with either at work or in my home. They are incredibly responsive, polite, accomodating, nice and have the highest level of technical expertise. I always call them for my tecn needs and have recomended to several friends.
Description of Work: Helped with reconfiguring multiple accounts, devices in conneciton with change in name, change in address, change in ISP provider. I've also used them in the past for computer repari and troubleshooting, virus/worm issues and other more technical matters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

LISA R.
06/2012
5.0
computer repair
  + -1 more
,June 22, 2012This is the second time in four years I have reached out to Technical Reinforcements. The first time I was unemployed and I was not charged. This week my wireless route was not working and I got an appointment for today. My preferred method for technical home computer support is in-home - you are there to observe them working and can also ask questions and get advice. This organization is professional, knowledgable and do not try to intimidate you with computer jargon.Their service fees are commensurate with the experience. Since I live in Apple Valley I had to pay additional for gas - but not a big deal. Note- unless it is an emergency - you will need to wait a few days based on their availability.
Description of Work: .Repair the operating system of my wireless router

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

3533 Longfellow Ave, Minneapolis, MN 55407

http://www.reinforceme.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service,
Computer Training,
Computer Sales

FAQ

Technical Reinforcements Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Technical Reinforcements Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Technical Reinforcements Inc does not offer free project estimates.
No, Technical Reinforcements Inc does not offer eco-friendly accreditations.
No, Technical Reinforcements Inc does not offer a senior discount.
Yes, Technical Reinforcements Inc offers emergency services.
No, Technical Reinforcements Inc does not offer warranties.
Technical Reinforcements Inc offers the following services: Pc & mac supported wireless network setup & security, computer sales, repair, setup & troubleshooting, weekly & monthly checkups, server support, onsite & offsite backup, remote assistance, firewall setup & config, networking and domain assistance. Email server migration (exchange, Google Apps)
Website design, Application design, Website/email hosting.

Contact information

3533 Longfellow Ave, Minneapolis, MN 55407

http://www.reinforceme.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM