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Technical Reinforcements Inc

Computer Repair, Internet Service, Computer Training,

About us

We have 6 Field techs including the owner. We schedule appointments for normal business hours on a 1-2 day response time Weekend/evening hours scheduled also in that 1-2 day time frame (Evening/weekend rates apply) Emergencies are a 1-2 hour onsite timeline. (emergency rates apply) Our email address is [email protected]

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Pc & mac supported wireless network setup & security, computer sales, repair, setup & troubleshooting, weekly & monthly checkups, server support, onsite & offsite backup, remote assistance, firewall setup & config, networking and domain assistance. Email server migration (exchange, Google Apps)

Services we don't offer

Website design, Application design, Website/email hosting.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.9666 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 276-300 of 666 reviews

Vern O.
01/2013
4.0
computer repair
  + -1 more
I liked their promptness. I called yesterday afternoon and they came this morning. Their service was excellent as far as promptness in getting them to come out when I needed them to.
Description of Work: I used Technical Reinforcements to help me compress photos.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Pat P.
01/2013
4.0
computer repair
  + -1 more
We were having problems with slow wireless on our computer. First tech did some things, but it didn't improve much. We waited a month and contacted them again. They sent out a different tech, and so far things seem to be working well.
Description of Work: We were having problems with slow wireless on our computer. First tech did some things, but it didn't improve much. We waited a month and they sent out another tech. So far, things seem to be working well.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$145

DIANNE W.
01/2013
5.0
computer repair
  + -1 more
I selected Technical Reinforcements Big Deal Offer through Angie's List and was extremely satisfied with the service performed. I had a list of miscellaneous things I needed updated on a laptop. Also, I had an old desk top computer that I wanted to get rid of and had Technical Reinforcements transfer files from the old computer to the laptop. They also removed all personal data from the computer so it was ready to be donated. The technicial was very knowledgeable and completed everything I had requested. I had hired Technical Reinforcements previusly and was extremely satisfied both times. I would highly recommend this company and will definetely hire them again!
Description of Work: I selected Technical Reinforcements Big Deal Offer through Angie's List and was extremely satisfied with the service performed. I had several things that needed to be updated on a laptop including installing a passport back up drive. Also I had an old desk top computer that I wanted to get rid of. Technical Reinforcements transfered files from the desk top to the laptop and removed all personal data/files so the desk top was ready to be donated. I am late in submitting a reivew and dont recall the actual service date so the date is approximate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Norman C.
12/2012
5.0
computer repair
  + -1 more
I really liked this provider. They were easy to schedule, arrived promptly, and did an excellent job in the time allotted. I even had to call back later and got an excellent phone consult. The best provider I have found on Angie's list.
Description of Work: Helped to fix an old computer, then I had them back to help with set up a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ANN D.
12/2012
5.0
computer repair
  + -1 more
It went really well. He knew what he was doing and made the changes we had discussed.
Description of Work: He changed my computer set up so that it was much easier for me to access my documents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Mike C.
12/2012
5.0
computer repair
  + -1 more
Not only did we get the printer fixed, he taught me how to fix it myself the next time, then cleaned all of the "junk" off of the hard drive, ran diagnostics, and installed new virus protection software. He also explained everything to me at a level I could understand. Not being very techincal myself, I really appreciated his patience. It was all done in less then an hour! I will definitely use them again.
Description of Work: We couldn't get our printer working and thought it best to get professional help. I already spent a couple of hours working on the problem with no success.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$106

John M.
12/2012
4.0
computer repair
  + -1 more
They were efficient, they seemed to know what I need to do, and how to get things working for me.
Description of Work: A Big Deal for $85 for 2 hours of On-site Computer & Tech Support!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$85

Ben O.
12/2012
5.0
computer repair
  + -1 more
Adrian was very considerate and took time to explain what he was doing and how things worked at a level that I could actually follow! He was able to fix our issues in less than an hour.
Description of Work: Needed assistance with wireless internet connection and external hard drive issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

JENNIFER B.
12/2012
5.0
computer repair
  + -1 more
Great! Adrian was really patient and helpful and accommodating. When it was decided that while my computer would still work it would still probably just get worse with time. When I suggested we transfer everything to another computer I had as a spare he rolled with it and was great. He even responded to my emails a few days later.
Description of Work: I got an Angie's Big Deal for computer service work. I had a couple of things I wanted added to my computer but also was having some trouble with it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

randi C.
12/2012
5.0
computer repair
  + -1 more
Very well. Showed up on time. Explained what her was doing and also answered many of my random questions.
Description of Work: Purchased a big deal for two hours of computer support

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Hampton W.
12/2012
2.0
computer repair
  + -1 more
Bought coupon. Made appointment. Guy came. Looked at PC, said we needed new hard drive? or new computer. Recommended place to go where we would get a good deal. We took computer back to where we bought it (4 hours away) and they fixed it. No big problem.
Description of Work: Guy came; looked at the PC and said we needed new hard drive and recommended place to go.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$85

Response from Technical Reinforcements Inc
I feel it is necessary to respond to this on a few levels. "Guy" being Adrian Preston, whom I'll quote: "The event manager was reporting a constant stream of controller errors/bad sectors, which I showed to her. You and I both know that this means the HD is failing. I discussed with her replacement versus repair, and we came to the conclusion that replacement of the machine was more cost effective." Our notes reflect that we also allowed the client to use .5 hours of the 2.0 hour coupon, reserving other 1.5 for follow-up. Specifically bending the rules just to help her out, so that she could use the rest of her coupon to get help setting up a new laptop at no extra cost to her" Long story short, having done tech for over 12 years I know that when you see controller I/O errors in the event log you're either dealing with a failing hard drive controller on the motherboard, or a failing hard drive specifically... They (the shop 4 hours away that apparently fixed it) may have made it better for a while with a chkdsk, or replaced the hard drive. I'd like to know which they did. If the latter, I DID say that we could do that. I don't know how else we could have handled the appointment, but at no point were we made aware that the client was unhappy and/or given an opportunity to make it right.

Ken G.
12/2012
5.0
computer repair
  + -1 more
We have used them once or twice and it's been very helpful. What we really like about this company is that they have a tech that is Mac specific. You can take your computer into the Mac store but we have a desktop so it is more convenient to have Technical Reinforcements' tech come out. He is always very helpful. He always gives us our full purchase deal. He makes sure we don't have any questions. He is very personable and friendly. They are a small company and their billing system is not quite ironed out yet. We got about three bills from them we had to call about it. They responded very nicely and were very apologetic about it.
Description of Work: I bought a Big Deal from them for $85 for 2 hours of On-site Computer & Tech Support.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

EDWARD P.
12/2012
5.0
computer repair
  + -1 more
Very well. I left him be and when he was done he explained his fixes.
Description of Work: Our home desktop was completely filled with viruses, despite the antivirus program running. The guys from Technical Reinforcements spent a couple of hours de-bugging, and bringing our computer back to working order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Paula P.
12/2012
5.0
computer repair
  + -1 more
I needed help to update the system on my Mac desktop and had some other questions about making wireless connections to laptop and printer. Although qwe discovered my desktop system is too old to update, the technition helped to troubleshoot my wireless printer and taught me several great back-up tips. Totally professional and knows mac.
Description of Work: Great service, helped to troubleshoot my Mac desktop and laptop, taught me several shortcuts and overall great service for the price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

KEN R.
12/2012
5.0
computer repair
  + -1 more
The story from start to finish is above
Description of Work: Sparks coming out of the back of my computer. Computer shuts down. Lucky me. A few weeks ago I had purchased a 'Special Deal" from Tecnical Reinforcements on Angies List. Hadn't used it because short of time. Called them Thursday and Chris came out Friday morning. This guy is Really Good! Suspects a failure of my Power Supply. Has a replacement in the trunk of his car. Installs it and we are back in business. Next, he goes thru all the settings on my computer. Result: My computer has never been faster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jay M.
12/2012
5.0
computer repair
  + -1 more
He arrived promptly, completed the tasks quickly, and was very pleasant to work with. I will call them again for similar work.
Description of Work: We needed our computers "cleaned up", printer software downloaded, and our wireless internet fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

TERRI B.
12/2012
5.0
computer repair
  + -1 more
Adrian ran a scan of our desktop computer to search for and remove anything that might be causing it to run slow and answered many questions regarding hardware, speed, etc.
Description of Work: Computer check-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Sue B.
12/2012
5.0
computer repair
  + -1 more
They were great! Very approachable, gave me exactly what I wanted. I would hire them again if I needed to.
Description of Work: I inherited my mother's laptop and they installed new security software and kind of cleaned it up. I had purchased the Big Deal for on-site computer assistance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Virginia O.
12/2012
5.0
computer repair
  + -1 more
Arrived on time Very professsional completed satisfactorily
Description of Work: Checked and updated my computer Got rid of programs that were slowing it down

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jan O.
12/2012
5.0
computer repair
  + -1 more
Adrian was very helpful and patient. I am very tech illiterate, and he explained everything very clearly. He was professional and personable. He took as much time as I needed in order to understand some functions of my lap top. He also fixed a couple of issues that I had been fighting with, with my computer. I felt very comfortable asking him questions and, as already stated, he did an excellent job of explaining them. I would not hesitate to use them again, and actually after that session had some hardware issues with my computer, and this company is the one that I did call. So, I've had two very positive experiences with them and would definitely refer other people to them.
Description of Work: I needed to know more about my computer, plus it was not working very well. So, when I saw this Big Deal, I bought it. Adrian came out and did some diagnostics on my computer as well as answered all of the questions I had about it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Diane L.
11/2012
5.0
computer repair
  + -1 more
Technician was prompt, courteous, very helpful and flexible (lots of activity in the household when he was here). I was pleased with the result - lots of problems solved.
Description of Work: The technician migrated the data from one laptop to another. He also worked on various bugs in the old laptop, and assisted me with setting up a wireless device for my TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Nancy N.
11/2012
5.0
computer repair
  + -1 more
Very professional, knowledgable and punctual.
Description of Work: Set up my new wireless printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Miriam K.
11/2012
5.0
computer repair
  + -1 more
I left a message on the business's answering machine and received a call back the next day. The computer technician agreed to come at a time that was convenient for me, called before arriving at my house, and did the work very competently. I would definitely use this company again.
Description of Work: Technician installed software on a newly-purchased computer that I bought without the software installed. He installed all software that I had on hand, including anti-virus software, Microsoft office, Stata, and a screen saver, plus basic browsers and software like Adobe acrobat. He was very professional and pleasant and did the work promptly and showed up on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Nancy B.
11/2012
5.0
computer repair
  + -1 more
The young man came on time, got right to work,was pleasant, cheerful and as I found out - very knowledgeable in his field.He transferred most of the information from the old to the new computer, but had some difficulty with a couple of items. He gave me a couple of suggestions as to how to handle them as I started to work with them and for the most part they worked. In two cases I was unable to use the information but luckily they were of no real consequence. All of the new equipment is working just fine. The fellow that came was Adrian - from Technical Reinforcements. He did remove the hard drive from the old computer and left it with me in case I might want to work harder at retrieiving all of the information from it. I have not needed to do that. I would highly recommend him and in fact have done just that to two friends in the past few months.
Description of Work: I hired them to transfer information from my old computer to a new one and to get the new equipment up and running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

JUDITH B.
11/2012
5.0
computer repair
  + -1 more
The young man arrived on time(did not keep us waiting all day like a hostage).....Was very professional.....Did his job and was on his way to the next call.......Good work.
Description of Work: Take hard drive out of old computer and transfer info to new computer....Installed new computer and running fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Contact information

3533 Longfellow Ave, Minneapolis, MN 55407

http://www.reinforceme.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service,
Computer Training,
Computer Sales

FAQ

Technical Reinforcements Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Technical Reinforcements Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Technical Reinforcements Inc does not offer free project estimates.
No, Technical Reinforcements Inc does not offer eco-friendly accreditations.
No, Technical Reinforcements Inc does not offer a senior discount.
Yes, Technical Reinforcements Inc offers emergency services.
No, Technical Reinforcements Inc does not offer warranties.
Technical Reinforcements Inc offers the following services: Pc & mac supported wireless network setup & security, computer sales, repair, setup & troubleshooting, weekly & monthly checkups, server support, onsite & offsite backup, remote assistance, firewall setup & config, networking and domain assistance. Email server migration (exchange, Google Apps)
Website design, Application design, Website/email hosting.

Contact information

3533 Longfellow Ave, Minneapolis, MN 55407

http://www.reinforceme.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM