We are local, family operated residential and commercial cleaning service provider. We are in business since 2007 and continue to grow with our satisfied customers. Cost of service is determined by the job. Please visit our website www.romarina.com for more info. In 2019 we introduced new service: floor and backsplash tile (ceramic/porcelain) installation. We plan to add more services in the future.
Business highlights
18 years of trusted experience
Services we offer
Professional House Cleaning Services, One-Time, Move-Outs, Move-Ins, Light Commercial Cleaning, Office Cleaning, Janitorial Services, Foreclosure Clean-up, Home Sale Preparation, Window Cleaning and Post Construction Cleaning. In 2019 we introduced new service: floor and backsplash tile (ceramic/porcelain) installation.
Romarina Housecleaning's employees who come to clean are great.
Description of Work: Romarina Housecleaning comes to clean our house once a month because I have multiple sclerosis.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROSEMARY T.
08/2013
5.0
house cleaning
+ -1 more
Everything has been good. They are always on time and very pleasant.
Description of Work: They come every other week to clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara T.
02/2013
5.0
house cleaning
+ -1 more
They arrived on time and did a good job.
Description of Work: I have used Romarina in the past. They always work quietly and efficiently and leave my home sparkling clean.
Rating Category
Rating out of 5
Yes, I recommend this pro
$130
Char T.
02/2013
1.0
house cleaning
+ -1 more
This business is no longer taking new clients - why is she on the list? Waste of my time.
Description of Work: Wasted Time
Rating Category
Rating out of 5
Response from Romarina Cleaning
Dear customer, we apologize for your frustration. We were not able to take new clients from January to May. Now we have happy news for all customers as we start to take new clients from May 24th, 2013. Please visit our website at www.romarina.com to find more about our housecleaning services.
Zuzzanne B.
01/2013
1.0
house cleaning
+ -1 more
Marina and her staff never showed. We waited for more than 4 hours. She called several times and said she would be there within 15 minutes but didn't show. She had car problems and had to get her car repaired. I would never recommend this company or use them. I was extremely disappointed in her professionalism!
Description of Work: Never arrived!
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$250
Response from Romarina Cleaning
It is very sad this customer remained unsatisfied with the explanations I provided to her. Moreover, for some reason she misrepresented what happened that day when we were supposed to meet. That day my cleaning crew and I came to her house twice. The first time (at 12 PM) I was running 20 minutes late because of the heavy snowfall and car problems. This customer does not reside in MN, therefore, her son was supposed to open the door for us. I called her son, notified him that I am late, and explained the reason. We agreed that it would be better to reschedule because it was already almost 12 PM and he had to leave soon. Her son told me 2:30 PM on the same day is the best time to meet. However, when I arrived to the house a little before 2:30 PM, the customer (mother) called me and said that she'd waited for too long, and she does not want the cleaning to be done. She was angry and spoke in an insulting manner. I was stunned, and tried to clarify the situation, but it did not work. She cancelled the appointment. When I got home, I sent her an email apologizing numerous times. I have no idea why she reports that we never arrived because this is not true. My cleaning crew and I always show up for an appointment because we respect the time of our customers.
Cynthia M.
12/2012
5.0
house cleaning
+ -1 more
Did a phenomenal job cleaning my home, my search for cleaning help has ended. Thank you!
Description of Work: Cleaned my home....
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Kim R.
11/2012
4.0
blind cleaning, house cleaning
+ 0 more
Contacted Marina and she came over to walk through my house and explain the services. We agreed on a date and time. Irena and Sergio arrived on time and went right to work. The spent a toatl of 5 hours as a team and the house looks great
Description of Work: Full house cleaning- 3 bdrs, 2.5 baths, 2 floors. Throughly cleaned bathrooms, vaccuumed carpet, cleaned tile, hardwood floors. Total kitchen wiped down all appliances, counter tops. Dusted every room including walls.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jennifer F.
10/2012
5.0
house cleaning
+ -1 more
First time, very thorough cleaning of my 3BR/4BA home. Two cleaners to start, but they called in reinforcements to complete it by 5:00 pm. Punctual, professional, hard-working, and respectful of my need to home office during their time here. I chose Romarina Housecleaning from the excellent references on Angie's List, and I'm happy to add my A to their profile. We will sign up for regular housecleaning with Romarina.
Description of Work: Thorough house cleaning, top to bottom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Romarina Cleaning
Thank you for your feedback. Please contact us to schedule routine service that works best for you.
Dana H.
09/2012
5.0
house cleaning
+ -1 more
The team was great! They were responsive and wanted to know what our focus areas were. The house was spotless when we returned. The appliances in the kitchen literally sparkled - they looked brand new. Highly recommended!
Description of Work: Complete, thorough house cleaning in preparation for a move-out.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
sarah A.
08/2012
5.0
blind cleaning, house cleaning, window cleaning
+ 1 more
Marina was very professional when I spoke to her. She asked specific questions about my needs and then provided a bid that was very reasonable.She was able to accommodate my tight schedule in order to meet my needs.She arrived on time with her crew and they worked very hard and conducted themselves professionally.Marina asked lots of questions as to how I wanted things done and did it. She was also willing to do some things that I had not planned on having to do.Our house had been rented and the tenants left it very dirty. Her work was excellent, not only was it clean but it was shining. I would definitely recommend her.
Description of Work: Cleaning an entire empty house to prepare for sale:All aspects of the bathrooms were completed cleaned and polished.The floors were vacuumed and hardwood floors cleaned.The kitchen was cleaned and included stove, refrigerator, sinks, counter tops.Blinds were dusted along with the sills and baseboards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Annie B.
04/2012
5.0
blind cleaning, house cleaning
+ 0 more
great! three people came on time for 3 hours. very nice and trustworthy. would use them again!
Description of Work: whole house deep cleaning and blinds
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mary Jo R.
03/2012
5.0
house cleaning
+ -1 more
It went great! Have had them back several times. Usually when we are expecting company and I have to work. They do an excellent job cleaning. They arrive promptly and are very thorough. It is a nice feeling to have this all done for our guests. We are always happy with how clean the house looks.
Description of Work: They clean 2 1/2 floors including vacuuming, dusting, washing floors, cleaning bathrooms, making beds, cleaning kitchen. Hoping I am not forgetting anything..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Romarina Cleaning
Thank you for taking time to review our work. It is very nice to hear feedback from customers. This encourages us to continue doing a great job. Thanks again.
Carol C.
01/2012
5.0
house cleaning
+ -1 more
I still use her services. I have no complaints at all. She has very good service. I will use her services again in the future.
Description of Work: I used Romarina Housecleaning. I use her services once a month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pat C.
10/2011
5.0
house cleaning
+ -1 more
They are fantastic. They come every two weeks. It is a man and a woman that come to the house every other Thursday. They are a great couple. They take their time and are very cautious, careful and are the politest people anyone could ever meet. I really do like them a lot. They have not damaged anything. They are extremely careful. I kind of drilled that into them when Marina came out and I hired her. She came out the first time with the couple and kind of explained to them too. They understand it. They clean the mirrors inside when they need it. They do two floors in the home. They are wonderful. I would rate them highly.
Description of Work: I use the services of Romarina Housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Monica P.
10/2011
5.0
house cleaning
+ -1 more
Compared to other cleaning services I've used they are much more thorough and do a complete clean. They don't just skim the top with a little vacuuming and dusting, they wipe down the window sills, and floor boards every time as well as the bathrooms and kitchen getting a thorough scrub down. They are priced a little higher than others but I have found it's worth it. I have been very satisfied with them.
Description of Work: I have used their cleaning service for about 4 months and have been very please. They clean my house every 3 weeks from top to bottom, vacuuming, washing the floors, dusting, wipe down all of the window sills, and clean the bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$142.5
Pat C.
08/2011
5.0
house cleaning
+ -1 more
Yesterday, was the first time I've used Romarina's house cleaning service. I was nervous trying a new company, since we just went through a remodel and I had all the furniture re-upholstered. The bathroom was redone in marble and no chemicals can be used on marble. Marina said they would use only water on the marble which is what I requested, also. They did such a meticulous job on everything they cleaned. I especially like the wife/husband team. They were very pleasant and very careful. They understand that the cost of furnishings can be expensive. They took extreme care in cleaning the artwork and frames. Nadia even pointed out some issues such as; some streaks on the newly painted dining room wall. She asked my permission to take it off with a damp cloth and it worked perfectly. She also noticed a scratch on a plumbing fixture in the master bath on the shower handle (obviously done by the plumber, since we haven't used the shower). Marina cleaned mirrors and pointed out a defect in one of the mirrors that was just installed. I was very pleasantly surprised at their overall thoroughness of the cleaning. They did spend extra time cleaning which I appreciated. I will continue to work with them on an every other week basis. Their work is FANTASTIC! And I would recommend them to anyone.
Description of Work: They did an extremely thorough and fantastic job of cleaning everything in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
S B H.
07/2011
5.0
house cleaning
+ -1 more
They have been cleaning for us for over a year now. They are the best cleaning service we have ever had. They are reliable and do an excellent job. I would recommend them to anyone.
Description of Work: Two people spend two hours cleaning our house every other Friday. They are thorough and do an excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Christa W.
06/2011
5.0
house cleaning
+ -1 more
I had contacted several cleaning services from Angie's list and Romarina was the first to respond (almost immediately). Marina has been wonderful about communicating via email (which works well for me). She gave us a fair quote and has done a wonderful job. I have not been home yet when her cleaners have come but my husband and my in-laws have been here and they had only good things to say. They have come twice now and have completed a thorough top-to-bottom cleaning and a lesser cleaning which is what I requested. I have been very pleased with the result of their cleaning. The price is very fair as well. I am very happy to have found this house cleaning service.
Description of Work: Kitchen ü Refrigerator, Oven and Dishwasher cleaned outsideü Floor vacuumed and washedü Trash emptiedü Cabinet fronts dusted or washed periodicallyü Microwave cleaned inside and outsideü All counters and sinks cleanedü Stove top and drip pans cleanedü Interior windows cleanedü Exterior windows cleaned (weather permitting)ü Stainless steel shinedü Tables and chairs washed and/or dusted Living areas, including hallways and stairs ü Cobwebs removedü Floors washed or vacuumed under bedsü Blinds dustedü Windowsills and door frames cleanedü Shelves and mantels dustedü Interior doors and front door cleaned (weather permitting)ü Exterior doors cleaned (weather permitting)ü Art work and picture frames dustedü All furniture dusted: top front and sides (all items removed and replaced)ü Wood furniture polished or dustedü Glass tables cleanedü Inside closets vacuumedü Upholstered furniture vacuumed periodicallyü Wastebaskets emptiedü Baseboards wiped periodicallyü Cold air returns and heater vents vacuumedü Floors vacuumedü Hardwood floors/solid floors washedü Lamp shades wiped down or dustedü Stairs vacuumed or/and washedBathrooms ü Shower, tub and enclosure cleanedü Sink and counters cleanedü Mirrors cleaned and shinedü Toilet cleaned and sanitized inside and outü Chrome polished and cleanedü Soap dishes cleanedü Towels folded or changedü Floor vacuumed and washed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
ELLEN S.
05/2011
5.0
house cleaning, window cleaning
+ 0 more
It turned out great. They did it on very short notice. They really helped us out of a jam. If they had not been able to fit us in, we would have had been in trouble.
Description of Work: They cleaned the whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Romarina Cleaning
Thank you member, it is nice to hear that we satisfied your needs. Thank you for spending time to write report. We are glad to help you again.
Ron R.
03/2011
5.0
house cleaning
+ -1 more
We've used them for about a year now and we are always very happy to come home after cleaning. Our house looks, feels and smells clean! Their rates are more than reasonable. My friend recommended them to me, and I recommend this company to my neighbors, friends and relatives. They always do wonderful job. Thank you guys.
Description of Work: This company cleans our 2800 square feet house - 4 bedrooms and 3 bathrooms every other week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
DAVID G.
03/2011
5.0
house cleaning
+ -1 more
We have had Romarina Cleaning clean for us for the past yr, every 2 wks. It is most often a husband/wife team, with an adult daughter substituting for one parent occasionally. They are friendly, hardworking, and dependable, and we're happy with their work. Marina is flexible, open to requests and available by phone or e-mail if I need to reschedule or have special requests for the next cleaning. In addition, last week I called them last-minute to see if they would do a "one-time" cleaning of a relative's townhome- they agreed & did a great job
Description of Work: Housecleaning every 2 wks - 2 levels of a 3600 sq ft -3 level home Vacuuming, dusting, cleaning hardwood floors, bathrooms, all general cleaning jobs-
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Steve & Sally W.
01/2011
5.0
house cleaning, window cleaning
+ 0 more
They are still doing a good job, showing up on time, etc. She also has cleaned our windows.
Description of Work: They still do routine cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara R.
06/2010
1.0
house cleaning
+ -1 more
Never returned call to arrange a quote so never got beyond that.
Description of Work: Called Romarina on Thurs 27 May to arrange a quote for regular house cleaning. 9 days later, still not heard anything back. Found another cleaning service in meantime. Not good customer service!
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Response from Romarina Cleaning
Dear Member, it is not appropriate to post report for a company who never completed a job for you and provide false information. Member, you never left us a voice message, never sent email or talked to us, and we have records to prove this. I was very surprised and resented when I found this report. We work extremely hard to satisfy our customers with our work. After this report I fell vulnerable that anyone or any company can destroy our outstandig reputation on AngiesList.com by posting false reports. Dear customers, we always respond to emails and voice/text messages within a few hours. Do not hesitate to leave a message. However, we do not respond to missed unknown calls without voice messages. We receive lot of calls from phone solicitors.
Barbara T.
05/2010
5.0
house cleaning
+ -1 more
I needed an emergency cleaning before out of town guests arrived. Marina was able to fit me into the schedule, arrived on time, did a great job, and was not in a hurry to move on to another job. Because this was their first time at my home, I believe they allowed themselves extra time "just in case" and stayed extra and completed the job. (Other cleaners sometimes skip the details and hurry through by doing surface cleaning to get on to other jobs.)
Description of Work: Did exactly what I wanted, much better than I expected. Great cleaning, attention to details, pleasant. Scrubbed floors, vacuumed pet hair from upholstered sofas and loveseats, bathroom shines.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Steve & Sally W.
10/2009
5.0
blind cleaning, house cleaning, window cleaning
+ 1 more
They are thorough, professional, hardworking and reliable. They are the best housecleaning service we have had in years.
Description of Work: Marina and Roman have been housecleaning for us every other week for the past several months. We have a two story home with a lot of tile floors. Other services have either vacuumed or lightly mopped our floors. Marina prefers to do it by hand. We also asked them to clean our windows, and Roman did a terrific job . They cleaned the screens also... and even did some glass block windows we had not asked them to do.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Blind Cleaning,
Window Cleaning,
Ceramic Tile
FAQ
Romarina Cleaning is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Romarina Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Romarina Cleaning does not offer a senior discount.
No, Romarina Cleaning does not offer emergency services.
No, Romarina Cleaning does not offer warranties.
Romarina Cleaning offers the following services: Professional House Cleaning Services, One-Time, Move-Outs, Move-Ins, Light Commercial Cleaning, Office Cleaning, Janitorial Services, Foreclosure Clean-up, Home Sale Preparation, Window Cleaning and Post Construction Cleaning. In 2019 we introduced new service: floor and backsplash tile (ceramic/porcelain) installation.