Renee's Limousines has been providing luxury transportation for special occasions in the Twin Cities of Minneapolis and St. Paul since 1992. We pride ourselves on providing impeccable limousine transportation with attention to detail for every special occasion. Our award winning limousine service is dedicated to customer service excellence throughout Minneapolis and St Paul.
Renee's Royal Valet will now always be my go-to limo service. Terry was our driver and was incredibly professional but at the same time, lots of fun! He went everywhere we asked him to and also offer to help us with other services. I am getting him next time also! They were extremely prompt in contact us during the couple weeks before to make sure everything was set.
Description of Work: Our family wanted a limo service for our family of 10 to celebrate a 60th and 30th birthday.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sandra S.
03/2017
2.0
limo services
 + -1 more
The driver brought the couple directly to the reception and dropped them off. The ride took less than 10 minutes. Everyone involved was extremely disappointed. We contacted the limo company to explain the situation, but they didn't seem to care. They didn't apologize or admit that they didn't meet our expectations for the job. They situation with the ride was disappointing enough, but the treatment afterwards made it even worse.
Description of Work: We hired them to pick up the bride and groom from the church and give them a ride to the reception. The goal was to provide some time for the couple to spend some time alone and relax a moment before moving on to the next part of their wedding day. Our plan was to let them ride around for about 30-40 minutes, enjoy a bottle of champagne, and then arrive at the reception. Even though we knew we would be charged for a 2-hour ride (the company minimum), and it was quite a bit of money for such a short ride, we felt it was important to give the couple this time alone.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$300
Response from Renee's Limousines
Ms. [Member Name Removed], While we feel bad anytime a client is not completely satisfied, we are occasionally put in a position, such as this, where it is just not possible to do so. You rated us a B on punctuality, even though we were on site more than 20 minutes prior to our pick up time. We had no advance instruction to do anything but drive directly from ceremony to reception. Prior to pick up, while on site, you and another person separately gave the chauffeur direction indicating that the bride was "very nervous and concerned" about being late to the reception and that he was to take "the long way" but not to take longer than 20 minutes. To us, this means we take every precaution to make absolutely sure we are there in less than 20 minutes. The chauffeur took an indirect route to allow some drive time. The drive time from passenger load until drop off was exactly 16 minutes. Given the fact we had no advance instruction, and the chauffeur was put in the position he was, I don't know what we could have done differently. - Best regards
Julie C.
12/2016
5.0
limo services
 + -1 more
We are very happy with the wedding day service Renee's provided. Our youngest had been wishing for a limo ride since 8 years old. This was a big deal to us to make this wish come true. From the first conversation to the big day, Renee's people were available to answer questions and accommodate our requests. We'd had a bad experience with a different company in the past and were nervous. Working with Renee's was very easy and efficient and they provided timely, professional service. The day of the wedding, the limo driver, Travis, was on time, professional and very personable. The wedding party loved him! We are so glad we chose Renee's and would recommend them to anyone and would use this company again.
Description of Work: Wedding day transportation service for the wedding party.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$975
Susan T.
12/2016
5.0
limo services
 + -1 more
I was really looking forward to hosting a Christmas party starting off with a Christmas lights tour for 2 1/2 hours. I became somewhat apprehensive when my son came over and said that the roads were in really poor condition, cars were slipping and sliding and it took him twice as long to get to my house as usual. So I called Renee's Royal Valet to ask them about it. Much to my relief, they said that the roads in the area we would be touring were clear and they had several other cars out at that time with no problems. The driver showed up about 10 minutes early and told me that the roads were OK and much better than they had been the night before. He helped us load our snacks and wine in to the limo, showed us how to work the temperature controls in the back of the car and explained the tour to us. He was unfailingly patient and courteous throughout the evening. As promised the roads were fine and the tour went off without a hitch. We drove to the western suburbs and saw the most spectacular Christmas light displays, moving figures, and projections onto outdoor screens complete with music. Some of the music was timed to the light displays and came through the sound system of the limo. We had a blast! After we were dropped off back at my house to continue the Christmas party, we decided that a Christmas lights tour with Renee's Royal Valet would be our new Christmas tradition each year. Their professional office staff and drivers provide needed information and really do take care of their customers.
Description of Work: Professional limo driver and limousine to hold at least 8 people for a Christmas lights tour
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
amy W.
12/2016
5.0
limo services
 + -1 more
It was fabulous! Great limo, comfortable, fabulous service, Steve did a great job!!!!!!!!! definately will use this service and company again.
Description of Work: We had an all day event which we rented a limo hummer for the day for our employees to go place to place.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
JUDITH & Bob S.
09/2016
5.0
limo services
 + -1 more
All went great. The driver Mike, kept me (the parent) completely informed as to where they were and when he dropped them off etc. He was courteous, professional, prompt and friendly. The kids said the limo was there favorite part of the evening. Chad took my call to set up the limo service after hours and was also very accommodating, friendly and professional. We have used Renee's Royal Valet previously for their trolley and they always excel. A perfectly run company with great employees. We will use them again for any limo/trolley services we need.
Description of Work: Driving for eight high school students on homecoming evening from the restaurant to the dance to an after party. Also a little tour around between dinner and the dance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$390
Daniel S.
08/2016
5.0
limo services
 + -1 more
It was wonderful. They were very helpful when making reservations and they actually doubled booked the limo that we had requested so we were upgraded and it was fantastic. They came through on all other arrangements and they did everything to make this a fantastic night. What I really liked about it was that we rented the Limo from 6:30 - 10:30 p.m. and we paid for the limo, gas, and tip for driver. The best part of it was that the itinerary we thought might happen could change which was a good thing. This was a surprise party for our son and we thought he would like a brewery tour but he ended up getting in the limo and wanted to have it a distillery tour and also travel around the city of Minneapolis in the Limo. The driver did not know some of the distilleries and he was very open about getting directions from the party. We had the best driver and very nice to all of the party. You won't go wrong with Renee's Royal Valet.
Description of Work: We rented a Limousine for my son's birthday party.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
laura S.
12/2015
5.0
limo services
 + -1 more
Have used them many times. always punctual, reliable, and great service.
Description of Work: HOLIDAY LIGHTS TOUR
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Ryan S.
10/2015
5.0
limo services
 + -1 more
Very clean vehicle and our driver was polite and efficient getting us to our destinations. Picked us up on time and effectively kept me in the loop on how we were doing on time. Provided happy birthday napkins, ice and bottled water for our group. My wife had a wonderful time and enjoyed the entire experience.
Description of Work: They brought us to the Western side of the twin cities area wineries. Very clean vehicle and our driver was polite and efficient getting us to our destinations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
scott B.
09/2015
5.0
limo services
 + -1 more
The entire experience was great. I would use the service again
Description of Work: day trip to and from the Renaissance festival
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
dennis B.
02/2015
5.0
limo services
 + -1 more
Great profession care....driver was so good he missed a deer...not sure how he did it but it was amazing/ Wonderful night with family and a memory to all who attended. I have used others for business and pleasure but will definitely use them again.
Description of Work: Great customer service with confirmations and reminders of upcoming booking. Clean and late model vehicle and very professional service...driver on time and absolutely no problems with any of our requests.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$560
Dirk K.
07/2014
5.0
limo services
 + -1 more
All of the drivers and vehicles were immaculate and clean. They were early at each location and were extremely helpful in the loading and unloading of the passengers and bags. I would contract with them again for any other limo needs we have.
Description of Work: Rented three vehicles at various times on July 12th for our so s wedding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Dirk K.
05/2014
5.0
limo services
 + -1 more
Outstanding customer service. I can hardly wait until July for the wedding. This review is to provide feedback to their response times, and overall customer experience. I highly recommend them.
Description of Work: I contacted Renee's on May 1st in the evening looking for transportation quotes for an upcoming wedding. I got a response from Scott within 30 minutes with a preliminary quote. Extremely impressive response time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,000
Mark S.
04/2014
5.0
limo services
 + -1 more
We were extremely pleased with our service this past Friday night. Terry (the driver) was great-- he was very professional, flexible, and punctual. The 20-person passenger vehicle was fabulous and in perfect condition. Everybody had a really good time and several people mentioned wanting to rent the party bus again in the not-too-distant future. Thanks for everything!
Description of Work: Provided limo service for a night out in Mpls/NE Mpls where we visited area tap rooms to celebrate my husband's birthday.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$780
SHERRY B.
12/2013
5.0
limo services
 + -1 more
We ended up starting in Wayzata where their vehicles took us to Woodland Hills Winery. After a few hours at the winery, Renee's took us on a Holiday Lights tour along the west side of the Cities. I have received nothing but rave reviews of this outing from my co-workers so many thanks to Scott and his drivers, Terry and Bill. Both drivers were incredibly knowledgeable of their vehicles and were able to hook my phone up to the audio system to play songs I had downloaded from iTunes. Also, they kept everyone stocked with beverages and waters the whole time. Many thanks!
Description of Work: Scott at Renee's was incredibly helpful when I was tasked with figuring out what to do for a company holiday party. Scott helped to plan limo coach needs based on head count, and worked with other local businesses to establish a plan that would suffice for an initial 80 people for a 1/2 day of adventure with food. And when several people could not go, Scott was flexible enough to adjust the need of the number of vehicles we were to use, and also went out of his way to call/discuss food needs with the other vendors. This saved me much of my time from having to make all these calls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
laura S.
12/2013
5.0
limo services
 + -1 more
It was great service. I was transporting several teens for a special event. I was concerned about the lack of seat belts (not required or generally used in limos), and they went out of their way to provide them to make me comfortable with the transportation. The car was right on time. Our driver James was great.
Description of Work: Provided limo service for an evening to and from a concert at XCEL center
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Mary S.
10/2013
5.0
limo services
 + -1 more
It went just wonderful. The limo was on time. All my friends weren't there on time so we took a quick limo spin with just my husband, daughter, grandson and myself . The driver was so accommodating. When all my friends arrived we went to Psych Suzi's, Jax Cafe in northeast, then The Shout House, finally Gustavs. Everything was smooth and professional from beginning to end.
Description of Work: Used limo service for my retirement. Made suggestions about where to go. service was flexible because I changed a couple of destination stops. Very professional. Linda was the limo driver and surprisingly she was my daughters 2nd grade teacher!i
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
STEVEN C.
09/2013
5.0
limo services
 + -1 more
Excellent service! We really are glad that we hired Renee's for our wedding. The car was just what we wanted- clean, modern, well appointed, and comfortable. Our driver was outstanding, he had his timing down perfectly and was a lot of fun as a part of the day. Not cheap, but good quality often isn't, and I specified up front that we had high expectations. Renee's exceeded those expectations by far. It is worth noting also that this is a GLBT/marriage equality friendly company.
Description of Work: Provided limousine service for our wedding.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Bridget G.
09/2013
5.0
limo services
 + -1 more
The driver Rick was dressed in tux, polite, helpful - getting 7 middle aged women into limo- and he was on time. There was cold water bottles on ice and a bottle of non-alcoholic champagne included with nice napkins and crystal stemware. We were late getting out of the dinner- I had reserved the limo for 3 hours. I called Rick and he assured me that it was fine and to call when we were ready. The extra time was prorated the next day by the company, and they gave me a breakdown of the extra charges. We were very pleased.
Description of Work: Picked up party of 7 at home and drove to destination. Waited and returned us to home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Wendy H.
06/2013
5.0
limo services
 + -1 more
The drive took longer than expected and the service did charge us for the extra half hour.
Description of Work: The limo service drove my daughter and her friends around for her 13th birthday. the driver was very tolerant of teenage girls.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Kathy J.
05/2013
5.0
limo services
 + -1 more
It was perfect! The driver was wonderful and did an amazing job. He was very accommodating and he was just wonderful! He was ALWAYS on time and always where he said he would be when they needed to be picked up, etc. We would HIGHLY recommend Renee?s Royal Valet. They were wonderful to deal with from the reservations to the end of the evening.
Description of Work: Picked up and drove 13 girls around St. Paul/Minneapolis for a bachlorette party.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Dennis S.
05/2013
5.0
limo services
 + -1 more
Great service: Courteous/professional driver, on time with a meticulously clean limo. Even had "80th Birthday' napkins in the crystal stemware. Scott in sales was Johnny-on-the-spot with responses and answers to questions.Totally satisfied.
Description of Work: Limo for my mother's 80th birthday
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Jan K.
03/2013
5.0
limo services
 + -1 more
I checked Angie's list for recommendations, then called around to compare prices . Renee's was very helpful with my planning for the night but also said they were open to whatever the boys decide. They were very friendly and I felt comfortable they would take care of the boys for the night. All the boys had a great time and I think they will always remember my son's 18th Birthday Limo ride!
Description of Work: I booked Renee Limousine service to drive my son and his friends around Mpls and St Paul for his 18th Birthday.The driver took them to Cosetta's for dinner and wherever else they wanted to go, for 3 hours. He then returned them home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Constance T.
12/2012
5.0
limo services
 + -1 more
Renee's was great! I would recommend them to all and will definitely use them again.
Description of Work: I called Renee's about a week before I needed limo service; right around the holidays. They were able to accommodate me, even with short notice. We rented a stretch Hummer to celebrate a birthday, which was tricked out enough to impress the young folks, but tasteful enough for us old folks. It came complete with champagne glasses, napkins, ice and water. Michael the driver was great, very patient with a bunch of young adults who wanted to go bar hopping and just drive around in the snowy weather. The next morning one of the guests discovered that he had lost his bank card, and he was flying out in a couple of hours. I called and Renee's were very helpful in arranging to have someone meet me at their headquarters to pick up the card; they had already prepared to mail it back to me. Wonderful service, great attention to customer service; great ride. I will definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$965
Gale S.
10/2012
5.0
limo services
 + -1 more
Renee's Valet service picked up the wedding party of 22 and drove them to selected places at the University of MN for photo shoots. The event was very fun and memorable! They did an excellent job. I was very impressed with their work to help us set up the event and the follow through was excellent! I counted on them to meet my expectations; they certainly did so. I joined Angie's List just to find an excellent limousine service which Renee's did the job. I highly recommend them. They also picked up the bride's parent's at their home and brought them to/from the wedding. This was a special day for the grandparents as they were celebrating their 65th wedding anniversary. All went as planned! Cheers and thanks to Renee's Valet for their outstanding service, GLS
Description of Work: Limousine services during my daughter's wedding: 24-passenger limousine bus & a Lincoln town car
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Service Categories
Limousine Service,
Entertainment/Parties,
Holiday Decorating
FAQ
Renee's Limousines is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Renee's Limousines accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa