CADY HANDYMAN SERVICES

See above

THE DAY THEY WERE TO COME FOR THE ESTIMATE THEY CAME INTO A CRISIS. THE OWNER OF THE COMPANY CAME IT STARTED TO REMOVE DRY WALL, DRAINED THE WATER FROM THE CEILING AND ROLLED MY CARPET BACK SO IT WOULD NOT GET WET,ALL OF WHICH WAS EMERGENCY SITUATION. HE SUGGESTED THAT I CALL MY INSURANCE COMPANY AND MY HOME OWNERS INSURANCE ASAP. HE KNEW EXACTLY WHAT TO DO, WAS CAUTIOUS IN TELLING ME WHAT TO SAY TO THE INSURANCE COMPANY TO "HOLD THE FORT" UNTIL THE INSURANCE COMPANY COULD COME AND INSPECT. IN DOING ALL THIS WE WERE ABLE TO AVOID ANOTHER MOLD ISSUE. WORK WAS DONE IN SEVERAL PHASES OVER A PERIOD OF MONTHS. ONE SUBCONTRACTOR I HAD A PROBLEM WITH HIM DAMAGING MY BRAND NEW VACUUM. THE OWNER TOOK IT APART REPLACED THE HEPA FILTER AND I WAS SATISFIED WITH HIM GOING THE EXTRA MILE TO MAKE HE HAPPY. THIS COMPANY WAS AMAZING AND I RECEIVED A THANK YOU LETTER FOR MY BUSINESS AND A COUPON FOR A FREE TRIP CHARGE. NEVER WERE ANY SURPRISES AND ALWAYS CALLED TO INFORM ME ANY CHANGES THAT CAME ABOUT.

REQUESTED ESTIMATE FOR REPLACING TWO EXTERIOR DOORS. ARRIVED AS SCHEDULED TO TAKE MEASURMENTS. NEVER MAILED ESTIMATE AS PROMISED.

VERY FRIENDLY. HE CAME PROMPTLY TO LOOK AT THE WINDOWS ON THE PORCH OF OUR 1910 HOUSE. THE WORKERS WERE SENT TO GIVE AN ESTIMATE, BUT WE DID NOT FOLLOW UP AS WE HAD TO BUY A SECOND CAR.

LEE MARR DID A GREAT JOB. THE PRICE WAS GREAT FOR TWO HOURS OF WORK. I WOULD DEFIANTLY HIRE HER AGAIN.

VERY HELPFUL IN ESTABLISHING PRIORITIES. GOOD SERVICE.

I HAVE BEEN DEALING WITH THE COMPANY FOR THE LAST 5 MONTHS. I HAVE YET TO RECEIVE ESTIMATES FOR OTHER JOBS, HE NEVER SHOWS UP AS PROMISED, DOES NOT RETURN PHONE CALLS. THE ONLY WORK THE COMPANY HAS COMPLETED WAS THE SINKS AND NOTHING ELSE.

I AM BOTHERED BY THE PERMANENT DEEP SCRATCH ON THE BACKBOARD OF THE BASKETBALL HOOP.

PROBLEMS AROSE DUE TO PARTS NEEDED FOR THE CONNECTION WHICH RESULTED IN MORE TIME INVOLVED THAN ANTICIPATED AND SEVERAL TRIPS TO THE HARDWARE STORE. HOWEVER, I WAS ONLY CHARGED A SMALL AMOUNT OVER WHAT I EXPECTED.

THE GOOD: THE WOMAN ANSWERING THE PHONE WAS PROFESSIONAL AND RESPONSIVE. MARK WAS ALSO PROMPT AND PROFESSIONAL IN GETTING BACK TO ME AND SETTING UP AN APPOINTMENT. THE BAD: THE APPOINTMENT WAS SCHEDULED FOR 1 P.M. AT 1 P.M. THE 'HANDYMAN' CALLED LOOKING FOR DIRECTIONS (FROM FRIDLEY TO MINNEAPOLIS) 45 MINUTES LATER HE CALLED AGAIN SAYING THAT HE WAS LOST. WHEN I SUGGESTED RESCHEDULING, HE SAID 'WHATEVER YOU WANT TO DO, BUT THEY'LL BE ANOTHER TRIP CHARGE!' I GUESS HIS LACK OF FINDING THE HOUSE AND WASTING 1 1/2 HOURS OF MY TIME SHOULD COST ME EXTRA, RIGHT!? AT THIS POINT HE BECAME ARGUMENTATIVE AS IF HIS TIME WAS SOMEHOW MORE IMPORTANT THAN MINE. I RAMBLE NO LONGER. VERY UNPROFESSIONAL. YET ANOTHER 'CONTRACTOR' WE CAN ALL DO WITHOUT. HOPEFULLY, THEY HAVE OTHER SUBS THAT REFLECT THE PLEASANTNESS OF THEIR OFFICE STAFF. ASK FOR THEM TO CALL IF RUNNING LATE. PROVIDE DIRECTIONS IN ADVANCE.

DON IS GREAT. HE IS EXTREMELY EFFICIENT AND THE LAST TIME HE WAS AT MY HOUSE, WORKED LATE INTO THE EVENING TO FINISH THE JOB. THESE GUYS ARE A TREASURE!

METRO CONTRACTED THE JOB TO ANOTHER COMPANY WHO PUT UP AN IMPROPER GUTTER BECAUSE MY ROOF IS CROOKED AND THEY NEVER CALLED ME ABOUT. THEY ALSO PUT UP A DIVERTER THAT I DID NOT WANT. METRO HAS MADE ME FOLLOW UP WITH THE OTHER COMPANY AND DO ALL OF THE WORK. THEY REFUSE TO CONTACT THEIR OWN SUBCONTRACTOR AND AT THIS POINT I HAVE ONLY PAID FOR HALF THE QUOTE. THIS PROBLEM COULD HAVE BEEN EASILY RESOLVED IF DEALT WITH EARLY BUT THEY HAVE BEEN IMPOSSIBLE TO WORK WITH.

THEY TRAVELED OUT OF THE METRO AREA TO OUR CABIN. THE FACT THAT LEIGH THE CARPENTER WOULD TRAVEL WAS VERY HELPFUL!

HE SENT OUT SEVERAL DIFFERENT PEOPLE FOR DIFFERENT JOBS. I FELT LIKE HE WAS REFERRING ME TO DIFFERENT PEOPLE, AND THAT I WAS PAYING AND DEALING WITH THE "MIDDLE MAN". I PROBABLY WOULDN'T CALL THEM AGAIN.

CALLED FOR AN ESTIMATE. THEY FAILED TO RETURN MY CALL FOR ONE MONTH.

LEIGH IS WONDERFUL!!! SHE IS VERY PERSONABLE AND DOES AN EFFICIENT AND COMPLETE JOB. WE WILL USE HER FOR ALL OUR HOME MAINTENANCE NEEDS.

FIRST CLASS. UNRESERVED RECOMMENDATION.

THEY ARE VERY HARD WORKING PROFESSIONALS!

THE WORKMAN WAS ABLE TO CORRECT FOR PROBLEMS FOUND WITH THE ORIGINAL DOOR INSTALLATION.

THEY HAD TO DO SOME RESCHEDULING WHICH WAS FINE WITH ME SINCE THIS WAS NOT A TASK WITH A DEADLINE AND THEY WERE WORKING AROUND MY SCHEDULE, TOO. I TALKED TO FOUR DIFFERENT PEOPLE AND EACH OF THEM WAS THE MOST POLITE AND FRIENDLY I HAVE ENCOUNTERED IN A LONG, LONG TIME. ALREADY HAVE PLANS TO USE THEM FOR MORE WORK.

FRIENDLY; ALSO PROVIDED REFERRAL FOR PAINTING JOB

WORKER WAS VERY ADEPT AT ALL THE JOBS. PLUS HE WAS A VERY PLEASANT YOUNG MAN.

UNLIKE ANY HANDYMAN EVER HAD. HES GREAT. HES PERFECT.

GREAT SERVICE. THEY''RE PLEASANT TO DEAL WITH AND RESPONSIVE WHEN I HAD TO CHANGE ORIGINAL APPOINTMENT TIME. DON THE SERVICEMAN WORKED QUICKLY AND EFFICIENTLY. I WOULD HIGHLY RECOMMEND THIS COMPANY.

AFTER CALLING SEVERAL COMPANIES, THIS COMPANY SENT SOMEONE OUT. AT FIRST, I WAS CONCERNED ABOUT HIS AGE (VERY YOUNG), BUT I WAS PLEASANTLY SURPRISED TO SEE THAT HE HAD WELL EXCEEDED MY EXPECTATIONS OF WHAT HE COULD DO! HE DID A FABULOUS JOB, AND I WAS VERY PLEASED!!