Ike's Plumbing & Drain Cleaning, Inc.

Horrible service I’ve had to pay them twice to come drain our pipelines and they think they’re slick they only drain the sink pipelines therefore it only stops the drain until it gets filled up again the main pipeline is the one that needs to get drained but no they don’t want to drain that one because it’s better for them for us to keep paying 120$ instead of a one time job that drains the main one so all the water can flow evenly. I hired an attorney because the water is so bad it leads to the bathroom sink causing it to overflow to the floor. The dishes can’t be washed because the water doesn’t go down. We can’t wash our hands in the bathroom because it’s full of water from the kitchen sink. The water overflowing to the floor well when I called they were supposed to call us back and never did I gave them a benefit of a doubt and thought they were too busy. Until they never called back, I called back the next day since I never got a call back all the receptionist said was the owner was in an emergency and couldn’t call back, well if we can’t wash our dishes and the bathroom sink overflowing this is most definitely considered an emergency. Since it’s all one pipeline we can’t even do our laundry. They don’t care they only act like they do okay one time they didn’t charge us but it’s not about the charge it’s about doing a good job not being slick about it and only draining the sinks. The main pipeline needs to get drained like I said. They prefer to have us keep paying them I only write reviews whenever I’m upset and this is insane the water has caused our toilet papers to get wet and we have to throw them away this happened twice ! The water that fills up the bathroom sink is the water from the kitchen sink therefore it’s nasty and smelly. I have reported them to the better business bureau and will take the legal route no matter if I have to pay more they also once told me our pipelines are too thin I talked to the next door neighbor about it and he said he’s pipelines are the same size as ours so again they’re only trying to make money off us. I called them today and they said they will only charge me a portion of their 250$ fee to drain the main pipeline why should I pay yet again for a job that was supposed to be done it’s like you going to get your vehicle fixed only to them charge you for something that had nothing to do with what was wrong this is such a horrible company that can’t take responsibility for a bad job I will keep Yelp posted once I have this situation solved. I forgot to mention my attorney asked for the two receipts he never received them when i talked to the receptionist she told me she sent the email to a different email which was a lie she sent it the next day in the evening and she sent the receipt the time they didn’t charge me not the two receipts I paid for. I wouldn’t recommend them to clean my windshield they only play mind tricks the receptionist told me the owner lke will call me later on in the evening to discuss pricing for the main pipeline to be drained I waited for the call never got it. So basically they want to come in the morning do the right job and charge me so I’m obligated to pay them again

It went incredibly well. Ike was referred by another plumber for drain cleaning. He is very knowledgeable and assessed much of the work by asking me detailed questions over the phone before he came to assess the situation in person. Not only did the drain need to be cleaned there were also issues due to our old deteriorating sink and rusted pipes. He and his staff ended up having to do a lot of plumbing work in addition to drain cleaning. I contacted him for some follow work and he even came on a Saturday morning. After this experience Ike's will be my main plumber and not just drain cleaning.