All Carpet & Vinyl Services Inc
About us
4 Areas to serve you locally: (612) 333-3881, Central/Minneapolis (651) 407-6020, East (763) 503-6114, West/Northwest (952) 898-4444. We’ve been operating successfully in the Twin Cites for more than 40 years, and we remain dedicated to solidifying our good reputation. We strive to arrive at appointments exactly on-time, fully stocked and prepared to tackle whatever Carpet, Vinyl or Laminate task that you are up against – and always remembering to clean up after we’re finished. When you want dependable help, call the company that cares! It’s easy! Either give us a call, Reply to this Posting, or Email us from our Website. Check our perfect “A” grade at the BBB and then relax because we’ve also been under contract with Edina Realty, and Coldwell Banker Burnet Realty for many years as their Preferred Vendors, so we know how to impress. We also back all of our work up with a 2-year craftsmanship warranty!! Award wining. Additional DBA - A G C Floor Covering.
Business highlights
Emergency services offered
53 years of experience
Services we offer
Repair, bleach spots, burns, ink spots, laminate or duracerami, loose spots, pet damage, refastening, replacement and installation of carpet, restretching, rips, snags we can do any type of repair of carpet, stains, vinyl, vinyl &laminate., water damage, wax spills, worn areas
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.517 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 12% | ||
| 6% | ||
| 0% | ||
| 6% |
Showing 1-17 of 17 reviews
Tom B.
Apr 2017
I called in at 1 o'clock on a Thursday afternoon and there was a technician in my home by 5:30, the same day. There was a courtesy call about a half hour prior to our appointment to confirm that the technician was on his way. The technician, Shannon, was in our home for about 25 minutes and he did a fantastic job. We had leftover carpet so he was able to utilize what we had and make a quality repair. The billing ended up matching the initial quote. We will definitely be hiring these guys again.
Chad W.
Dec 2016
The water restoration company had done a very poor job of cutting, their cuts were far from straight and Grant had to put in a few patches in order to get the carpet back together. We didn't have any extra carpet to use for patching so some carpet had to be taken out of a closet. Grant did an awesome job of piecing things back together. The patch is noticeable, but only because the 10 year old hallway carpet was obviously more worn than a piece taken from a small closet. Once the patch gets some more foot traffic it should blend in perfectly. Grant let us know ahead of time that the patch would be noticeable until it gets worn in a bit, so we were not a surprised at all. The end result looks great. Grant got to our home right on time, was very respectful and he is definitely someone that I would call if I ever need any flooring repairs in the future. I have attached before and after photos of the 3 affected seams. The carpeting is at least 10 years old and has been flooded twice. Based on what he had to work with the end result was amazing in my opinion.
Jonathan B.
Mar 2016
unknown
Sandra C.
Aug 2015
I believe the gentlemen's name was Josh....though I did grade him a N/A on punctuality he did say it was due to traffic and with the construction season in Mpls right now so I didn't rate him on that. But he did call twice to let me know that he was leaving and that the second time he was about 10 minutes out that that was accurate.
The job was done so quickly AND I can't even see where the snag was!!!! amazing work! I would call again!
The job was done so quickly AND I can't even see where the snag was!!!! amazing work! I would call again!
Shelley S.
Mar 2013
On the scheduled day, I called Meagan about 30 minutes after the scheduled time when no one showed up for the job. She said she would call back once she found out what happened. I still had not heard from anyone about 4-5 hours later and placed another phone call. Around 8 am the next day, Meagan called to apologize and explained that the employee had car trouble the previous day and was supposed to have called the day before himself. The work was rescheduled for Tuesday of the following week. I had to change that day to Friday of the same week due to a conflict. I got a call on Tuesday that the appointment may have to be changed due to heavy snowfall...however, the job had already been rescheduled for the Friday of that week as I previously mentioned. Lucky for that person the bad weather caused him to call or he would have made the trip out for nothing! I received a phone call on the scheduled day about 2 hours before the scheduled time and because I was home, the job could be done earlier than planned. The employee came in to assess the living room/hallway and didn't ask whether he could leave his shoes on or not and didn't put shoe covers on either...he simply walked up the carpeted stairs with his wet dirty shoes. As we were planning to get the carpet cleaned about a week later, I said nothing. He wrote up the estimate and I asked whether they gave an Angie's list discount, which they do not. He brought the tools in to restretch the carpet and he was able to remove the wrinkles in the carpet. Upon closer inspection after he left, I discovered that his tools had caused some surface damage along the entire length of baseboard. Maybe that's something that should be expected, I don't know. I'm usually pretty easy to please, but the scheduling errors definitely colored my overall impression and the conduct was not as professional as it should have been.
Ella S.
Jun 2012
It went just like I expected. No problems, nothing unusual at all. I'd call them again.
Response from All Carpet & Vinyl Services Inc
"We really appreciate the positive comments, and we look forward to serving your needs in the future."
Jeff S.
Feb 2012
Everything was great.
Response from All Carpet & Vinyl Services Inc
"Thank you for your business and Positive Review! We’ve been here for more than 40 years, and we’ll be here for you whenever you need us in the future."
Denine T.
Nov 2011
They were terrific -- from the first phone call to the technician who arrived to provide the service. They arrived at the scheduled time and assessed the problem with the damaged carpet. They replaced the damaged section using carpeting from a closet, and then returned to replace the carpet in the closet (after I purchased another section of carpet). It was so easy to deal with them and they made me feel like I was their only customer. Very impressive service!
Response from All Carpet & Vinyl Services Inc
"Thank you again for choosing All Carpet & Vinyl Services! All of us here are pet lovers, too, and we love to fix mistakes when they goof up! We’re so glad you were pleased with the results and if anything happens in the future, be sure to give us a call!"
Terry B.
Aug 2011
They arrived on schedule and performed the work within their estimated cost. The quality of the work was excellent - it's impossible to tell that the repaired area has been patched. I would highly recommend them.
Response from All Carpet & Vinyl Services Inc
"Thank You so much for the genorous comments, and we are pleased that you found the results impressive. We really do treat repairs like this on scientific terms where the best possible final appearance is coupled with durability. It’s got to be pretty and it’s got to last, and we’ve perfected our expertise to include just about anything that can go wrong with Carpet or Flooring."
Richard D.
Aug 2011
Danny did a phenominal job. He helped me select a better closet than the one I had picked to take the carpet from. He set my expectation that it would be noticeable due to the difference in wear & tear on the carpets. When he was finished however I literally could not tell where the new pieces were! He helped me move the furniture, cleaned everything up and was very pleasant and professional. He was 30 minutes late due to weather but called me ahead of time and made sure this was OK.
Response from All Carpet & Vinyl Services Inc
"Thank you very much for the feedback. Danny is famous around here for his “Top Shelf” customer service and we value his contributions to our hard-working group. We appreciate the positive feedback and we’ll make sure he hears about it."
Madge T.
May 2011
The service was highly professional and prompt and the home treated with respect. When some slight scrapes were made on a freshly painted wall by the carpet installation process, the company was immediately responsive and made sure we got a discount. Megan is a superb saleswoman and representative of her company and the workers were trustworthy and fast! I would use this company again.
Response from All Carpet & Vinyl Services Inc
"We’re lucky to have Meagan as the leader of our Management Team at All Carpet & Vinyl, and she comes from a long line of family flooring retailers dedicated to customer satisfaction in the Twin Cities. Thank You for your comments – they are always an integral part of our improvement."
SHIRLEY G.
Apr 2011
I had a hard time finding the right company to do this repair. When I did, they responded the day I called. The workman was on time, did his work well and quickly. The carpet once again looks beautiful. He also took pains to clean up after himself, a service I'm coming to especially appreciate since it is often neglected. He was professional and friendly.
Response from All Carpet & Vinyl Services Inc
"Thank you so much for kind review and the recognition of our daily mission to serve our clients with both dependability and respect. Being on time and cleaning up after ourselves is part of our Company Standard and we look forward to your continued patronage."
Patricia S.
Mar 2011
Overall it was a good experience. Salesperson (Megan) was very knowledgeable and helpful.
CHRIS R.
Jan 2011
I spoke to Meghan on Thursday January 27 about two corners of a bedroom which had been soiled by cat urine. She indicated they would remove the affected carpet and pad, seal the underlying areas including the floor, tack strip and baseboard and patch in new pad and carpet and that this could be done the next day. The next day, January 28, Dan (the service technician) called about 15-30 minutes prior to arriving to let us know her was on the way. When he arrived he took a look at the area, explained what the plan of attack was and got it done. In all he removed two sections of carpet (one 2'x2' and 3'x3') and a longer strip of pad. He then sealed the floor, tack strip and baseboard to eliminate any residual odor. He then put down a new section of pad and patched in new sections of carpeting. The odor is gone from those two corners and you can't tell that those sections were patched in. I couldn't be happier.
Response from All Carpet & Vinyl Services Inc
"We’re happy you feel like you got your money’s worth, and we appreciate the comments! Sometimes, these urine problems and odors can be a challenge, but we’ve developed our somewhat proprietary techniques over the last 40 years, and it’s nice to hear that our continued efforts to improve our methods has resulted in another successful damage recovery."
LINDA H.
Dec 2010
My carpet had acquired ripples in it in multiple places in all four rooms. When Dave came out to bid the job he gave me some good information about options I had, depending on how much furniture I wanted to move. I decided to make arangements for each room to be empty of furniture as Dave worked on the carpet. Dave was prompt, and worked quickly. The carpet looks as good now as the day it was originally installed, including the areas around doorways and in-floor heat registers. I'm very pleased with the results.
David H.
May 2010
No problems.
SARA C.
Jun 2008
I spoke on the phone with Grant Teske to describe the job and obtain an estimate. I explained that I needed old carpeting removed and new carpeting installed on eight steps and a 12 X 12 area of the basement. I also explained that the installers would need to move a piano and return it to its original position as part of the job. Grant said the entire job would cost approximately $200. I asked him if there were any additional fees that I should be aware of, and he said that there was an additional charge of $20 per doorway. However, when the installer arrived, I found out that it would cost an additional $80 for carpet removal, an extra $40 charge for stair work and $75 to move the piano. Grant had failed to mention ANY of these additional fees. Grant also failed to send more than one worker to move the piano. The worker called his son, who came over to help move the piano and help with the installation. However, after they finished installing the carpet they both left without returning the piano to its original position. When I called Grant to have someone come move the piano back, Grant claimed that actually $75 only covered moving the piano one way, and that they actually charge $200 to move a piano both ways. I would never ever use this company again, and would also not trust a single thing that Grant Teske says.
Response from All Carpet & Vinyl Services Inc
"THIS CUSTOMER PURPOSELY FAILED TO MENTION THAT SHE HAD A PIANO TO BE MOVED, (THAT'S WHY I ONLY SENT ONE TECH), SHE FAILED TO MENTION THAT THERE WERE STEPS INVOLVED, AND SHE STATED THAT SHE WAS GOING TO REMOVE HER OWN CARPET TO SAVE MONEY. WHEN WE ADDED CHARGES TO MY PHONE ESTIMATE TO COVER THESE "SURPRISES" WHEN WE ARRIVED TO DO THE WORK, SHE WAS UNHAPPY BECAUSE SHE DIDN'T GET AWAY WITH SOMETHING DONE FOR FREE. HOWEVER, SHE SIGNED OUR CONTRACT SAYING THAT SHE WAS OK WITH THE NEW PRICE BEFORE WE STARTED THE JOB. WE DID THE JOB, AND THEN SHE SIGNED OUR CONTRACT AFTER THE JOB WAS COMPLETED, SAYING SHE WAS SATISFIED WITH EVERYTHING! SHE PAID IN FULL BY CHECK AND DIDN'T STOP PAYMENT OR ASK FOR A DISCOUNT, NOR DID SHE COMPLAIN BY PHONE OR LETTER ABOUT THE BAD SERVICE AT THAT TIME, OR BEFORE SHE FILED THIS LIBELOUS FALSE REPORT ON ANGIE'S LIST. WE HAVE HAD OTHER UNDERHANDED CUSTOMERS TRY GETTING THINGS DONE FOR FREE IN THIS SAME MANNER, THAT'S WHY WE HAVE THEM SIGN OUR CONTRACT, STATING THAT THEY ARE OK WITH EVERYTHING BEFORE WE BEGIN, AND THEN SIGN AGAIN WHEN WE ARE COMPLETED: SHE WAS OK THE PRICE, OK WITH THE WORKMANSHIP, OK WITH OUR CONDUCT, OK WITH EVERYTHING. NOW SHE IS ABUSING HER MEMBERSHIP IN ANGIE'S LIST, AND SHOULD BE CENSORED IN THE FUTURE FOR MAKING UP A FALSE COMPLAINT LIKE THIS. CUSTOMERS THAT ARE WILLING TO PULL BACKSTABBING TACTICS LIKE THIS SHOULD BE SUED FOR DAMAGES IN DISTRICT COURT. THIS IS PURE LIBEL, AND I HAVE HER SIGNATURES ON A CONTRACT TO PROVE IT. PEOPLE WILLING TO STEAL FROM OTHERS SHOULDN'T BE ALLOWED TO SLING FALSEHOODS AROUND BECAUSE THEY DIDN'T GET THEIR WAY. IT'S TRULY SAD, AND MAYBE EXPENSIVE FOR HER IN THE END. FAIR IS FAIR AND WE TRY HARD TO MAINTAIN OUR PERFECT REPUTATION. OUR RECORD AT THE BBB IS PERFECT. WE HAVE THOUSANDS OF SATISFIED CUSTOMERS, AND THOUSANDS OF REPEAT CUSTOMERS WHO WON'T BUY FROM ANYBODY ELSE."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
All Carpet & Vinyl Services Inc is currently rated 4.5 overall out of 5.
All Carpet & Vinyl Services Inc accepts the following forms of payment: CreditCard
Yes, All Carpet & Vinyl Services Inc offers free project estimates.
No, All Carpet & Vinyl Services Inc does not offer eco-friendly accreditations.
No, All Carpet & Vinyl Services Inc does not offer a senior discount.
Yes, All Carpet & Vinyl Services Inc offers emergency services.
No, All Carpet & Vinyl Services Inc does not offer warranties.