Total Comfort Heating and Cooling

Heating and Air Conditioning, Water Heaters

About us

We sell different. We service different. Experience the Total Comfort difference, since 1956. If you’re in need of heating and cooling services in the Minneapolis-St. Paul area, Total Comfort is a skilled, award-winning HVAC company that can solve all your needs! From AC repair to furnace replacement, HVAC maintenance, and more, we are here to provide you with trustworthy, quality, affordable HVAC services in the Minneapolis-St. Paul area, from Brooklyn Park to Eden Prairie and everywhere in between! Since 1956, we’ve been doing whatever it takes to ensure each of our customers are 100% satisfied with their heating and cooling service. As a locally owned, customer-focused company, providing honest, quality work to our neighbors in Minneapolis-St. Paul is our #1 goal. Every job we do is performed with respect and courtesy, leaving you satisfied in a more comfortable home! For unparalleled HVAC services, experience the Total Comfort difference now! For top-quality products and service from technicians with the latest industry knowledge, contact us today.

Business highlights

68 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Heating & Air Conditioning - Tune Ups, Maintenance, Energy Efficiency, Repairs, New Installations. Indoor Air Quality, Air Flow Diagnostics. Hybrid Heating & Cooling Systems, Heat Pumps, Water Heaters. Air Exchangers. Furnace Cleaning. Gas Fireplaces. Air Purification, Air Balancing. Water Filtration & Water Softener Service & Replacement.

Services we don't offer

Duct Cleaning, Plumbing, Fireplace Maintenance, Dryer Vent Maintenance, Dryer Vent Installation, Kitchen Vent Maintenance, Kitchen Vent Installation

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6418 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
4%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 1-25 of 418 reviews

Jonathan G.
08/2024
4.0
heating & air conditioning/hvac
  + -1 more
The process was clearly explained and everything delivered according to plan.
Description of Work: Installed ductless heating and cooling system.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Tim S.
08/2024
5.0
heating & air conditioning/hvac
  + -1 more
All were very cordial. Randy, Keith, and Liza did a great job with the boiler installation. I'm pleased with how it turned out. Quick test seems to show it works fine, but the really telling will be when it turns cold and we need heat in the fall.
Description of Work: House heat boiler replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jeff J.
07/2023
1.0
heating & air conditioning/hvac
  + -1 more
Rip off, they over charged me in ADvANCE. I found out about it when I received a notice of over due on my Home Depot credit card. Yep, was charged full price prior to any work being done. Then when I called I was told I cold NOT return the furnace and AC unit even though It was not yet installed or even scheduled. Total Comfort never returned to recharge my AC as promised. They charged me over $8900, later found out I could have had the exact system installed for $6,800! The salesman pitched a bunch of BS and then offered the promotion from Home Depot and charged the entire thing -rip off. AND yes I did contact them numerous times as well as Home Depot credit card, which is not a part of Home Depot, and all three players pointed at the other as the reason I was charged in advance and they could not refund my over charge. I finally paid the bill as I was threatened with collection and didn't want my credit score to suffer. TERRIBLE service and a bunch of greedy liars.
Description of Work: replace HVAC

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$8,800

Shannon F.
06/2023
5.0
heating & air conditioning/hvac
  + -1 more
Done! Quickly and efficiently, next day service!
Description of Work: System was down, needed electrical updates and coolant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Bill P.
03/2023
5.0
heating & air conditioning/hvac
  + -1 more
Now, this is what you call EXCELLENT customer service.
Description of Work: I have a strange smell from my furnace 3 years after it was installed. I called Total Comfort to come out as they installed it originally. The technician Alex arrived on time. He spent several minutes listening to my concerns and walked me through different possible causes. He was very polite and worked with me, even when he couldn't find the root cause of the problem initially. He was patient, even when I sounded crazy as suddenly the smell was gone while the furnace was running. He discussed what changes he made and how that would affect the system. This led to a possible root cause, stink bugs in my vents. He offered a temporary solution until I can get the vents cleaned and charged me a reasonable fee for his time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Tori R.
06/2022
5.0
heating & air conditioning/hvac
  + -1 more
Best quote by a lot and installed within days
Description of Work: ac install

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Kirby F.
10/2021
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
I was pleasantly surprised. Keith and Tyler were very helpful answered all the questions are very respectful. Their installation was neat been done in one day. I’ve been a maintenance person and or a carpenter for several years and I was thinking about doing this installation myself. After seeing the job that Tyler and Keith completed there’s no way I could compete with that level of work. My wife and I are very happy that we decided to have it installed.
Description of Work: Replaced our first year furnace and condensing unit. Also installed more ductwork and a new a coil

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Total Comfort Heating and Cooling
Wow! Thank you so much for your review, [Member Name Removed]! We are so happy to hear that you had a great experience with our team!

David S.
09/2021
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
It could not have gone any better. Brian showed up right away and it turned out that we just needed some new fuses. He was very professional in explaining what happened and we were up and running in no time. We bought the unit from them about 10 years ago and have always received great service.
Description of Work: A/C stopped running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Total Comfort Heating and Cooling
Wow! Thank you so much for your review, [Member Name Removed]! We are so happy to hear that you had a great experience!

Chao M.
09/2021
5.0
heating & air conditioning/hvac
  + -1 more
AC stopped working during a heat wave in the summer of 2021. Total Comfort was the only company with an available appointment to schedule an estimator to come out the next day. The estimator Jeff Robinson was thorough in explaining the options. The price was higher than expected, even with the discount applied. However, they were flexible in withholding the payment deposit until after the installation was completed. On the day of installation, two technicians came out Tad & Jeff. Even though we were all vaccinated, we were more comfortable if the technicians had a mask on inside the house. Initially Tad was reluctant, but appreciated he complied with our request when he was inside replacing parts inside the house. I would recommend their service, due to their professionalism, responsiveness and knowledge in their work.
Description of Work: Install a new AC

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,400

Response from Total Comfort Heating and Cooling
Wow! Thank you so much for your review, [Member Name Removed]! We are so happy to hear that you had a great experience with our entire team!

Bruce B.
07/2021
5.0
heating & air conditioning/hvac
  + -1 more
We would wholeheartedly recommend Total Comfort. Our AC quit on the 4th of July weekend, and the on call technician Brian walked us thru some steps to see if they were even needed to come out, which unfortunately they were. We appreciated that they tried to help us avoid unnecessary emergency rates, and when they did come out Scott was very professional and friendly, and he of course fixed everything to keep our furnace and AC ready for all the seasons.
Description of Work: Our air conditioner quit cooling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Total Comfort Heating and Cooling
Thanks for your review, [Member Name Removed]! We are so happy to hear that you had a great experience with our team!

Lisa B.
07/2021
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
The crew leader and tram were exceptional. Very impressed with their work.
Description of Work: New furnace and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Total Comfort Heating and Cooling
Thanks for your review, [Member Name Removed]! We are so happy to hear that you had a great experience with our team!

Raja Satish R.
07/2021
5.0
appliance repair
  + -1 more
Technician Bryan was really helpful and very professional.
Description of Work: AC unit malfunction

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Total Comfort Heating and Cooling
Thanks for your review! We are so happy to hear that you had a great experience!

Kelly V.
07/2021
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Total Comfort was phenomenal. My tech took time to explain many things to me as a new homeowner. Excellent service, and I will definitely use them again for regular maintenance.
Description of Work: Air conditioner cleaning/maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Total Comfort Heating and Cooling
Thank you so much for your review! We are so happy to hear that you had a great experience!

Jotham A.
06/2021
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Very pleased with the service provided.The tech was very knowledgeable and informative,they showed up the same day in the middle of a heat wave and serviced my AC and they didn't overcharge! I would recommend this company to anyone looking to service their HAVAC! Bryan Nelson was the tech and he is awesome and I thought true service was a thing of the past. Total Comfort gets a five star rating from me.
Description of Work: AC repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Total Comfort Heating and Cooling
Wow! Thank you so much for your review, [Member Name Removed]! We are so happy to hear that you had a great experience with Bryan!

Thomas N.
06/2021
5.0
heating & air conditioning/hvac
  + -1 more
Everything went very well. The bid process was informative and gave us options to choose from. Scheduling was prompt and the installation went smoothly. We are extremely satisfied with the attention to detail and the quality of work by the installers.
Description of Work: Furnace and AC replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Total Comfort Heating and Cooling
Thank you so much for your review, [Member Name Removed]! We are so happy to hear that you had a great experience with our team!

Ken S.
05/2021
5.0
heating & air conditioning/hvac
  + -1 more
Kevin Turner from Total Comfort was our technician. He was on time, did a professional job taking care of the issue, cleaned up carefully when done, and communicated clearly about what he did. A very professional service appointment. Thanks Kevin.
Description of Work: Primary and secondary heat exchangers replaced on my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Total Comfort Heating and Cooling
Thank you so much for your review, [Member Name Removed]! We are so happy to hear that you had a great experience!

Lina K.
04/2021
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
It went so well. Very hardworking individual. Answered all my questions. Very patient.
Description of Work: Furnace placement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Total Comfort Heating and Cooling
Wow! Thanks for your review, [Member Name Removed]! We are so happy to hear that you had a great experience!

Sandy U.
04/2021
2.0
heating & air conditioning/hvac
  + -1 more
I brought them to the vacant house, 2 technician came, told them that the tune up can only be done by 1 person. they ignored me and they went straight to the basement, and 1 of them came to me and told me "what are we going to about this" referring to the vacant house. He was talking to me too close, without social distancing, and I felt I was disrespected.
Description of Work: Furnace tune up on our house and one on a vacant house
Rating CategoryRating out of 5
$178

Response from Total Comfort Heating and Cooling
Thanks for your feedback. Your review has been forwarded to management to ensure it does not happen again.

Evans M.
03/2021
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Awesome! The job (project) was completed on time as planned. The technicians were professional and knew what they were doing. I will use again and recommend Total Comfort for any HVAC work. Great job!
Description of Work: To install new electric air handler with 15kw and 4 ton heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Total Comfort Heating and Cooling
Wow! Thanks so much for your review, [Member Name Removed]! We are so happy to hear that you had a great experience with our team!

Bill H.
02/2021
4.0
appliance repair, heating & air conditioning/hvac
  + 0 more
We had it lit by the time he came but heas through and profession to review our situTion
Description of Work: Emergency no heat problem

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Total Comfort Heating and Cooling
Thanks for leaving us feedback, Bill. We want to ensure that you are left feeling extremely satisfied after your experience with us. We would like to hear more about why you only gave us a B review and make it right with you. Can you please give us a call at (763) 383-8383 or send us an email: info@tcomfort.com. Thank you!

Graham T.
01/2021
5.0
appliance repair
  + -1 more
Great! Tech was super helpful and explained everything.
Description of Work: Boiler Check Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Total Comfort Heating and Cooling
Thanks so much for your review, [Member Name Removed]! We are so happy to hear that you had a great experience!

Dana A.
01/2021
5.0
heating & air conditioning/hvac
  + -1 more
Excellent Customer Service! Speedy Furnace and AC installation! They were friendly, worked independently, cleaned up and left no mess, explained everything well, and respected social distancing. Highly recommended!
Description of Work: Total HVAC Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Total Comfort Heating and Cooling
Thanks for your review, [Member Name Removed]!! We are so happy to hear that you had a great experience with our team!

Clare W.
12/2020
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
I woke up with no heat. I called multiple different HVAC companies in my area but Total Comfort was the best option of them all. They were extremely punctual and professional and the price was less than I was expecting it to be. 10/10 recommend!
Description of Work: Furnace repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Total Comfort Heating and Cooling
Thank you so much for your review, [Member Name Removed]! We are so happy to hear that you had a great experience with our team!

Bill B.
12/2020
1.0
appliance repair
  + -1 more
It did not "go". The rep came out and gave me a verbal quote, then said he would send me a formal quote by email. I never heard from him again. Much to my surprise, a work crew showed up ready to go a few days later. I told then I am not about to spend $2600 without a quote and sent them home. That got the reps attentions, to which I received several excuses.
Description of Work: Garage Heater installation

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,600

Response from Total Comfort Heating and Cooling
Thanks for leaving us feedback, [Member Name Removed]. We want to ensure that you are left feeling extremely satisfied after your experience with us. We would like to hear more about your situation and make it right with you. Can you please give us a call at (763) 383-8383 or send us an email: info@tcomfort.com. Thank you!

Todd B.
12/2020
5.0
appliance repair
  + -1 more
The office and field staff were both excellent. Good communication, punctual, and professional.
Description of Work: Furnace repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Total Comfort Heating and Cooling
Thanks for your review! We are so happy to hear that you had a great experience with our entire team!

Contact information

8818 7th Ave N, Golden Valley, MN 55427

http://www.tcomfort.com

Service hours

Sunday:
6:00 AM - 8:00 PM
Monday:
6:00 AM - 8:00 PM
Tuesday:
6:00 AM - 8:00 PM
Wednesday:
6:00 AM - 8:00 PM
Thursday:
6:00 AM - 8:00 PM
Friday:
6:00 AM - 8:00 PM
Saturday:
6:00 AM - 8:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
TS000624

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters

FAQ

Total Comfort Heating and Cooling is currently rated 4.6 overall out of 5.

Sunday: 6:00 AM - 8:00 PM

Monday: 6:00 AM - 8:00 PM

Tuesday: 6:00 AM - 8:00 PM

Wednesday: 6:00 AM - 8:00 PM

Thursday: 6:00 AM - 8:00 PM

Friday: 6:00 AM - 8:00 PM

Saturday: 6:00 AM - 8:00 PM

Total Comfort Heating and Cooling accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Total Comfort Heating and Cooling offers free project estimates.
Yes, Total Comfort Heating and Cooling offers eco-friendly accreditations.
No, Total Comfort Heating and Cooling does not offer a senior discount.
Yes, Total Comfort Heating and Cooling offers emergency services.
Yes, Total Comfort Heating and Cooling offers warranties.
Total Comfort Heating and Cooling offers the following services: Heating & Air Conditioning - Tune Ups, Maintenance, Energy Efficiency, Repairs, New Installations. Indoor Air Quality, Air Flow Diagnostics. Hybrid Heating & Cooling Systems, Heat Pumps, Water Heaters. Air Exchangers. Furnace Cleaning. Gas Fireplaces. Air Purification, Air Balancing. Water Filtration & Water Softener Service & Replacement.
Duct Cleaning, Plumbing, Fireplace Maintenance, Dryer Vent Maintenance, Dryer Vent Installation, Kitchen Vent Maintenance, Kitchen Vent Installation

Contact information

8818 7th Ave N, Golden Valley, MN 55427

http://www.tcomfort.com

Service hours

Sunday:
6:00 AM - 8:00 PM
Monday:
6:00 AM - 8:00 PM
Tuesday:
6:00 AM - 8:00 PM
Wednesday:
6:00 AM - 8:00 PM
Thursday:
6:00 AM - 8:00 PM
Friday:
6:00 AM - 8:00 PM
Saturday:
6:00 AM - 8:00 PM