Founded 2003 • With Angi since May 2005
Service Provider Response
[Member Name Removed]- Thanks for the review it mean a lot, we appreciate your business! -Stinson TeamService Provider Response
[Member Name Removed]- We appreciate your business and taking time to submit a review. It is great to receive your feedback our team works diligently towards outcomes similar to yours!! Thank YouService Provider Response
[Member Name Removed]- We appreciate your business, thank you for taking time to submit a review!Service Provider Response
[Member Name Removed]- thank you for choosing Stinson for your exterior remodeling project. We are happy to hear that we were able to work with you to solve your issues. We appreciate your business.Service Provider Response
We appreciate your business and are happy to hear your project was executed to our standards!!Service Provider Response
[Member Name Removed]- We appreciate you taking the time to submit a review... and are thankful for your business!! Hope you are having a great spring.Service Provider Response
[Removed Member Name], Thank you for sharing your experience working with our company. We value your feedback and appreciate you as a customer. Thank you, Heidi StinsonService Provider Response
[Member Name Removed]- Thank you for your feedback. I would like to clarify that no work was completed that related to the negative review posted. This review is related to a quote for a project rather than a service provided. We did complete a gutter project for you last year that went extremely well and is performing to your expectations. Unfortunately our sales consultant did not handle your new window project as efficiently and I can understand your disappointment. To that end I do want you to know that we have spent a considerable amount of time addressing the issue with our leadership team and we have implemented a new procedure for ensuring quotes are delivered in a more timely fashion. I'm sorry to hear that we were unable to deliver on the high level of service we take pride in. I did attempt to reach you by phone and left a message as I prefer to gain a better understanding of your experience but I wanted to respond to the review as it directly impacts all of our employees and trade partners future. I hope your new window project runs smoothly and that you have a great summer.Service Provider Response
{Member name removed}- Your review caught my attention, I apologize for the rescheduling of your appointment multiple times. This fall has been very busy for us and we have made every attempt to service all of our customers and potential clients in a timely fashion. That said the fact that you did not receive your proposal yet and the review that resulted from that is unjustified. We have recently completed a move and the transition has caused a few leads to not get serviced as promptly as we typically do. If you were waiting for the proposal a phone call would have resulted in a prompt response. Unfortunately you did not receive the service we pride ourselves on and for that reason I can appreciate your dissatisfaction but to leave an F review a project that was never completed is a little over the top. If you are still interested in our quote please contact our office and we will get one over to you. Good luck with you project.Service Provider Response
[Member Name Removed]- We noticed your review and wanted to address the concerns you mentioned. We did complete the gutter work on your property and they were installed according to the gutter spec sheet we received from your roofing contractor. We spoke with the roofing contractor when they were on site completing repairs on your property after the gutter work had been completed and were under the impression that they would be able to repitch the gutter to drain in a better manner. Your porch has settled and this lead to a difficult installation of the gutters due to the fact that the fascia would not allow for the gutter installation to occur in an aesthetically pleasing manner, this was discussed with you on site during the installation and I’m not sure why it was an issue after the fact. The straps not being secured is directly our issue and the installer responsible will be notified of the error. In closing, we completed the installation as directed, were under the impression that the roofing company was taking care of the repair and that the issue had been resolved. We were notified about the issue after the fact, agreed to come back and complete the repair ourselves but were informed that it had been resolved. I could understand leaving a negative review if the circumstances were different but your concerns were addressed and we were accountable. Sorry for your poor experience.Service Provider Response
[member name removed]- Sorry to see your negative review regarding our company, this is the first I heard from you since we promptly took care of repairing your skylight flashing issue. The work was completed in a professional manner and with the appropriate materials. The duration of the repair was minimal but the research into the proper materials and purchasing of these materials is incorporated into our fee. We charge a standard minimum charge for all repair projects and in addition we gave you a discount off of that charge so I'm unsure on why you are complaining about the cost. Again sorry to hear about your review and I wish that you would have spoken with us prior to publishing a negative review for something that was completed professionally and in a timely fashion. Our roofing schedule gets very busy and smaller repairs are difficult for us to schedule due to weather and production issues but we did provide clear communication throughout the process.Service Provider Response
(removed member's name)- Sorry to hear about your issue, I was unaware that you were waiting to hear back from us regarding this project. We are not electricians, we do not hold an electrician license and I apologize if Matt informed you that we would be able to perform work that a licensed electrician is required to do. If you would like to discuss this in further detail please call our office at 952-933-4510.Angi Certified
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J&B Roofing was established in the year 1984 in South Saint Paul, Minnesota, since we have remained a local and family owned business that focuses on quality and not volume. We install major roofing manufacturer products and we ensure that all of roofing projects meet customer and state requirements. We deliver the materials, protecting your landscape and property. We possess an extensive knowledge of the roofing industry necessary to provide the most economical solution to any roofing challenge you may have. Whatever your needs are: residential, commercial, apartments, multi-family dwellings, pitched room, or flat roofs. J&B Roofing has you covered. Each job we do has a specific plan on how to do your roof. With years of varied experience in both residential and commercial roofing- there is no job that is beyond our doing. We pride ourselves on providing our services in a timely, cost effective, and safe manner.
Angi Certified
2022 Super Service Award
Welcome to Northstar Insulation, where we have been serving the Twin Cities for over 30 years! Northstar Insulation has served the insulation needs of home owners, general contractors, and building owners alike with quality products and expert service. At Northstar Insulation, we specialize in exceeding our customer's expectations. No job is too big, and no job is too small! Call today to learn about our rebate and tax credit programs. See what you can save! We are a contractor specializing in: - Side Walls - Attics - Bypass Sealing - Blower Door Testing - Spray Foam - Infrared Scans - BPI Home Energy Inspector - Waterproofing - Draintile Licensed and Insured Over 30 years experience! Call today for a free estimate!
Angi Certified
2022 Super Service Award
We are the premier home improvement company in Madison, Green Bay, Milwaukee & throughout Wisconsin with years of experience and countless home improvement projects to prove it. We’re locally owned and operated so we know what works best in this climate and we choose quality products designed with Wisconsin area homeowners in mind. Whether you need replacement windows, vinyl siding, bathrooms, or metal roofing our professional installers will leave your home looking great.