ADVANCED RADON SERVICES

It went very well. Walt and his crew are extremely professional. Walt came out himself one day to explain the whole process to me, give me an estimate, and schedule the installation of the mitigation system. On the day of the installation, he arrived first, followed by his crew, who worked diligently and accomplished the installation just as described in one day. This also entailed having an electrician come out and do some wiring, which they coordinated. Since an electrician was coming anyway, I asked Walt if he could have them install a GFCI outlet on the outside of my house, which he did, saving me the expense of a separate electrician house call. After the installation, Walt provided me with a short-term radon test kit, which came back with a result in the promised range (2.4pCi/L, down from 5.8 prior to the mitigation). About a month or so ago, I started to notice a strange noise in my basement, that went away when I turned off the radon mitigation system fan. So I called Walt, and he got back to me within a few hours, saying that it sounded like maybe we had a bad fan and that he would have one of his guys come out by the end of the week to look at it. As promised, one of his guys showed up (on the weekend, no less), and replaced the fan, which had a little debris in it. When we turned the fan back on, however, the sound was still there. After a little investigative work, the technician discovered that the noise was not being produced by the fan at all, but rather by a malfunctioning sump pump (the fan was just making the sound resonate). Despite this being totally unrelated to the radon mitigation system, the technician was kind enough to help me address the issue with the sump pump, and wouldn't even let me pay him anything. I was extremely grateful for his assistance and impressed by the generosity. I would highly recommend this company.

They do not respond promptly as there voice message states it was over 2 weeks and it is know almost 2 months Non response on email or several voice messages I Found a different company That returns calls and email and they did the job This was the only reason I signed up for Angie's List.

I will start by saying that we have had several people come out to give us a bid to install a radon mitigation system in our house and Walt was by far the most knowledgeable. The contract he presented to us had a clause that stated that there was no guarantee that the system would reduce the radon levels in our home to acceptable levels, and if they do not, he would have required us to rip-up the sub-floor in our basement and have it replaced at $90+ per hour. Despite that, we decided to move forward with him because we really felt confident he would get the job done. As the installation date neared, we became very nervous about the unknown and what kind-of financial hole we could find ourselves in if the system did not work. Two days before the scheduled install, we sent him an email expressing our doubts about moving forward and that we would like to discuss things further. He responded with a very childish and unprofessional email. Obviously, we would have understood his frustrations if we had cancelled so close to our install date, but we were not feeling comfortable with the contract and really just wanted to further discuss it with him. My husband called and left a message to try to further discuss things, and he never returned the call. Regardless of his frustration, he could have at least heard us out and acted professionally. We had every intention of moving forward with the install as long as he could have helped us understand things a little more clearly. As I said, he is EXTREMELY knowledgeable, but his customer service and professionalism leave something to be desired. He is also more expensive than most, but we felt it was going to be worth it (had we had the system installed). His contract is also a bit more open-ended than others we have found, which in the end, is what scared us.

Walt and his crew did a great job installing the radon system in a day. They minimized any visible PVC piping in our basement and to the garage roof. They did a thorough and clean job. The entire crawl space is now sealed off and looks great. Walt communicated with us throughout the project about how it was going and showed us the details of the system installed. I would highly recommend Walt and his team.

We had a radon test performed when buying our home which was slightly higher than the recommended value. I inquired about services and this company provided really quality information about how to do long-term testing to confirm whether or not a mitigation system is really needed. They could have just tried to sell us a system we may or may not need but were instead helpful and "Minnesota nice". If it is confirmed that we need to install a system we will definitely be using them.

Installed the mitigation system and explained each part of the process. Showed how to work the system and walked me through it.

Walt was extremely professional from the very first interaction to the last. He was thorough in his communication and follow-through and scheduling was handled efficiently. They did the work on the day/time expected, reviewed everything they did with me, and cleaned up after themselves. They gave me a 5% discount for paying cash, and because they found a better route for the ventilation that did not require any electrical work - they gave me another $100 off, Rarely do you find such great workmanship and customer service. I highly recommend Walt and Advanced Radon Services!

After checking consumer reviews on Angie's List, one company stood out. Advanced Radon Services was a clear choice. We were impressed with the initial consultation on March 27 with Walt Fitzmaurice, who detailed a plan to install a sub-slab depressurization system in which the pipe to exhaust the gas would be internally routed and concealed from inside of a basement closet up through the main floor entry closet, up into the second floor knee wall and out the roof. Walt recommended two suction points to achieve the lowest radon levels possible. The installation on June 29 was professional from start to finish. Our radon levels went from an average of 7 to 9 pCi/L pre mitigation level to a post mitigation level of .7 pCi/L. We highly recommend Advanced Radon Services for their experience, knowledge, and integrity. Every home will have its own unique challenges like ours and these are the professionals that will give you the best solution.

Walt and his crew were fantastic! He went through exactly what they were doing and why they were doing it. The workers were very polite, efficient, knowledgable, and clean. The rooms where they were working were cleaner after the install than they were before it. The job was done in one day, as promised, including the electrical work, which was arranged by Walt as well. I only gave a B for the price because I did get quotes from other companies that were cheaper. But I went with Advanced Radon based on recommendations on this site, and simply because I had confidence that Walt would get the job done right the first time.

The crew (Mike and Sam) showed up right at 9 as promised and Walt arrived a few minutes later. Walt reviewed the job again with me and his crew and they got started. Walt explained the system operation as we as the follow test procedure. Job went well too 7 hours, crew was iimpeciably clean, neat and very courteous..I can't say enough about the neatness of the job. I did a lot of research on approaches to mitigation and after I read Walt's website and talked to him I knew he was doing it right. I cannot comment if the cost was the lowest or the highest as I did not shop around but I am extremely pleased with the work. When guys are cutting holes in your wall and roof I am going with a company I can be sure knows what there doing. The orginal radon test I performed in the utility room where the sump is located came in at 6.9. Not really high but above the EPA recommendation over 4. 24 hours after the system was installed I did a re-test for 3 days and the result came in at 0.3....I will let the numbers speak for the performance of the system Walt, Mike and Sam, Thanks again it was pleasure to meet and work with you.

I've actually never left a bad review on here before. Unfortunately, Walt decided not to respond to my emails or voicemails for the past week. Walt had been to our home previously to provide an estimate. He stipulated we would have to pay an exploratory fee to determine the route unless I opened up the wall and could see a clear route. I did just that. But the night before he was supposed to return to our home, he said we would have to pay a fee. I told him I had already opened up the wall, and copied his prior email to show what we had agreed to. He never responded - to that email or voicemails. I would have preferred he notify me during our previous communication if he just really didn't want to do the job.

In the last 5 years, we previously have had our deck replaced, windows replaced (Andersen's), 2 bathroom remodeling, hard wood floor and tile floor installation, exterior repainting, kitchen countertop replacement and pavers installation at our home thus have worked with many, different contractors. But, I have never been so pleased or impressed with the thorough pre-work and followup until Walt came along! That is why I am doing this review (otherwise, I am too busy to do one!) The communication and courtesy and language is so PROFESSIONAL and excellent. Wish everyone else was like that! He seems to care about doing a great job! I wasn't able to meet Walt personally, but as a followup, Walt even provided detailed instructions of re-testing, how to monitor for how well the fan/pump is working. The work is warranted for 5 years, but according to Walt the pump should function for a good 10-12 years. We own radon digital monitors with 1-day and 7-day averages for radon measurement in our basement and 2nd level of our house. Our radon level in the basement significantly reduced from a short-term average of 6-8 to an impressive < 1 (0.2-0.4) and on 2nd level, it reduced from 2-4 to <1 (0.2-0.3). Considering how long the winter is and how long we have to stay indoors throughout the year in Minnesota, our health is well worth the cost! Wish we knew to have this fixed sooner. A BIG thank you to Walt and Mike for caring about what they do and making our home a healthier place to live!

Did a great job putting in the system. Cleaned up after himself and would recommend Advanced Radon Services to anyone I come across that is looking for a system. Now I just need to wait for the Radon test to show the reduced levels and then the peace of mind will be great having this system in. Thank you!

They were prompt and tidy. Mr. Fitzmaurice answered all questions, was very prompt, and followed up. We were very happy with the work and customer service.

He was thorough and understandable. He knows a lot about radon abatement. and

The workers were on time professional, did clean work said the job would be completed between 9:00 am and 3:00 pm that is what was done. Excellent job.

Fantastic! Walt was here 15 minutes early and the crew at exactly 9am. The install went as planned, both crew members were extremely professional and courteous, and like Walt, took the time to keep me informed of the progress. The install requires an electrician, and Advanced uses Block Electric. The coordination of the electric work to coincide with the Radon System work went very smooth. When the install was completed, the time again was taken by the crew to explain the operational characteristics of the mitigation system. When they left, it was as if they were never here.

Walt was on site with his talented crew promptly as promised at 9:00 AM and expected to be on site, including electrical, till about 2:00 PM. Well, Brothers Electric was available a little early and the Advanced crew made there work accessible without incident. The Advanced team of Ben and Sam completed the install without incident and all PVC in place, fan working and monitoring in place by 1:00 PM. My last radon test was 6.3. My post mitigation test just came back at 0.3, for all practical purposes, equivalent to levels found outdoors in fresh air. WOOT, WOOT!

Walt was very friendly, professional, and informative, so we felt we were in great hands. The quality of their work was great and the system has performed just as expected. I would recommend them to anyone.

Perfect. Prompt. OCD approach.

Walt Fitzmaurice is the owner/operator of Advanced Radon Services. He was excellent to work with. He was courteous on the phone. Punctual is his arrival for the on site evaluation and pleasant the entire time. What was truly appreciated though, was his willingness to educate me about a process I do not know much about. He did a great job walking me through the important aspects of what was involved and why each of those things was important. I would highly recommend calling him for this service.

They did a fine job in a timely manner.

Required for a home sale otherwise would not have done this. Service provided was very good and reasonably priced. If you have to do this, this is a good vendor.

Walt was very responsive and very professional. I was pleased that, unlike other companies, he was happy to come to my home and review with me the system and how it might be installed. He was great at explaining every detail of how the radon reduction system worked and how it would be routed from our basement and up through our roof. Walt?s bid included the radon reduction system and a line item for electrical and a line item for a second suction point if the sub-slab soils dictated. As it turned out, due to the clay/silt content of our soils, the second suction point was required. When the day for installation arrived, Walt again met me and reviewed the systems and the plan for the day. His crew went to work around 9:00 and finished up around 5:00. They left my home cleaner than when they arrived!

I had done a short term and long term radon home test kit, and had indications of higher level radon in my 100 year old home in St Paul. Walt was prompt in responding to my email contact via his website, and extremely helpful in my home visit - also very prompt. As a fellow Navy veteran, I appreciated his background and experience and certainly can tell that his attention to detail and robust analytic approach to problem solving have been cultivated over many years of service to others. Based upon his review of my particular situation, he determined that the best solution to my particular homes age, style and design were probably best remedied through a different channel than a normal venting system. He was knowledgeable and thorough in his approach to review the best alternatives to help my home and I would STRONGLY recommend him to anyone looking for a trusted advisor to improve their homes.