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Spa Squad
Founded 2010 • With Angi since June 2013
Business Details
Phone Number
Address
21539 Homestead Trl
Corcoran, MN 55340
Description
10% Military discount.
Verified Reviews
A few reviews for this pro...
Justin V.
08/29/2019
Vern C.
09/21/2018
Excellent!!! I had a minor freeze last December in our Jacuzzi J-365 but was able to drain it and keep things warm for the rest of the winter. I opened it up this summer and repaired a leaky hose joint but still had an error code on the display. I had trouble with the local folks we bought it from. They were either not interested or very slow to respond. After 9 months I finally found Spa Squad via Angie's List. Jim asked about the failure and what the current error code was. He was here in maybe 3 days to replace the circulation pump which probably caused the initial failure. It's not easy because we had the deck built around our tub but Jim took it all in stride and had it running in less than an hour. We're excited to maybe be in it tonight!!!
Description of Work
Hot Tub Repair
Category
pool cleaners
Kelly G.
05/30/2018
Steven W.
05/30/2018
Michael C.
01/15/2018
Judith Z.
11/30/2017
Repair was done to our satisfaction and maintenance is going well! We would recommend them! I don't know what we are paying so that's the reason I gave a B rating for that.
Description of Work
They replaced a leaking jet on our swim spa. That went well so we have also hired them to come regularly for spa maintenance. My husband plans to use it year round.
Category
pool cleaners
Mark E.
10/30/2017
Dirk A.
06/21/2017
The technician came out and diagnosed a problem with the pump. He offered to repair it but suggested for me to contact the manufacturer for warranty. (I followed his advice and it was repaired for free :) The technician was professional and provided good advice. The only issue was that his scheduler had him come out early. When I got home he had already left. But he came back when I called him.
Description of Work
I had a malfunctioning jet tub. No water/air coming out of the jets.
Category
pool cleaners
Alon V.
06/05/2017
STACY K.
05/30/2017
David B.
04/13/2017
Torri J.
01/09/2017
mike L.
11/18/2016
Problem was intermittent. He inspected control box,and thought motor sounded fine. Wet end showed signs of leak and recommended replacement (although he couldn't say for certain it was the cause of the overheating). Came back a week later and installed wet end. Everything seemed fine but later that day the motor was squealing. Recommended new motor. Installed new motor a week later, and all seems well one month later. These parts do wear out.
Description of Work
Diagnose hot tub problem of overheat shutoff.
Category
pool cleaners
Patricia J.
09/27/2016
David G.
09/03/2016
Spa Squad did a wonderful job of a thorough cleaning and refill of our hot tub. We had been busy with other priorities and the hot tub maintenance got away from us. By time Jim got done with it, our hot tub/spa was like new again. Jim is a pro. He knows hot tubs. We liked his work so much that we signed up now for his company to maintain our hot tub. Now we know our hot tub is good to go whenever we want to enjoy it. I recommend Jim and Spa Squad to any owner of a hot tub.
Description of Work
Cleaning and refill of hot tub
Category
pool cleaners
Robert N.
06/03/2016
They notified me when they were able to get access to pick up the spa from the distribution hub. They caught the fact that the distribution group tried to send out the wrong spa They arrived to deliver as expected and on-time They moved it around and into place They almost made it look easy! I hope i don't need to call them again, but if I NEED to, I'll be very glad to trust in them again.
Description of Work
Picked up and brought new spa from local distribution hub (Beltman group), got the spa down my back-yard hill and into a bit of a tight location spot..
Category
pool cleaners
Elizabeth B.
05/26/2016
I came out to to use the spa on Friday, only to find the water ice cold, and the power off. I had no idea how to even start searching for a repair service, so I joined Angie's List that day, and found Spa Squad was very highly rated, so I called them up. They were very nice on the phone, and were able to get to me Monday morning. I'd assumed it was a short in the electrical, but it turned out that it was the pump. They had the part I needed on their truck (even though I told them it was an electrical problem) and replaced it. Whole thing took less than an hour. Couldn't be happier!
Description of Work
I came out to to use the spa on Friday, only to find the water ice cold, and the power off. I assumed it was a short, but it turned out that it was the pump. They came out, had the part I needed on their truck (even though I told them it was an electrical problem) and replaced it. Whole thing took less than an hour.
Category
pool cleaners
David B.
04/14/2016
I have used Jim and his crew for over ten years and two different hot tubs. Always professional and we look forward to seeing him or his team the two times a year they come out. I needed to use him for repair several years ago and I can attest to his AAA work.
Description of Work
Spa turn on and fill.
Category
pool cleaners
David L.
03/30/2016
Jerome P.
03/28/2016
Stacy W.
02/07/2016
Spa Squad was great ? Our outdoor hot tub quit working during a cold snap in Minnesota in January. I called Spa Squad and Jim told me what I needed to do to keep it warm until they could get there and even followed up to make sure we were able to get a heather in the panel. When he showed up he was very nice and professional and fixed the problem the first time and followed up the next day to make sure everything was good. Will recommend and we will now always use this company for any spa needs!!
Description of Work
Fixed outside Hot Tub
Category
pool cleaners
Karen L.
01/08/2016
he came out and looked at my hot tub - told me what it needed and said he would order it no response - I have followed up 3 different times and I keep being told it will be in tomorrow... no response from them - I had not been given and pricing for the replacement part or anything moved on to a different company - better communication and service
Description of Work
came out - told me what was wrong - then no response or follow up from them...
Category
pool cleaners
Service Provider Response
In Response to [Member Name Removed] And Mark [Member Name Removed]: I received a call from Mark on December 19th in regards to his Hot tub was not working. I walked Mark through a few Things to make sure that his Hot tub would not Freeze up which he already had done. I told Mark I would switch around the schedule and get out to check his Hot tub . I did check over his Hot tub on Monday Morning December 23rd, I did speak with [Member Name Removed] and told her if we did not have the part in stock we would need to order it and I would try to get here Asap. I did run into a issue with our Parts Distributor that supplies us with only Factory Authorized parts, being that it was a Holiday week and they were closing for the Holidays and Inventory from December 23rd thru January 4th. I tried to order The part through a second party resource that failed. I did speak to [Member Name Removed] about the issue and she told me "Then a couple weeks then" I told her no I will get it in as quickly as possible. I did get a email from [Member Name Removed] on Friday 8th in regards to canceling the parts order, she also followed with a phone call. I apologized for the delay and told her we were also disappointed that we ran into a issue's getting the part. We did not charge Mark and [Member Name Removed] for the Trip charge or the Special order part that was ordered for there HotTub. No pricing was discussed with the Customer due to the Issue from our Distributor. This unfortunately happen during a holiday week or weeks when distributors and business's are closed and shipping is always delayed due to the Holidays.Teh and Katy C.
11/05/2015
I sent a schedule request through the Angie's List system 3 days ago and Jim responded within 24 hrs. Jeff came out to drain and winterize our hot tub today. He extended the hose far enough out into the backyard for the water to flow away from the house as I had requested. He was thorough in removing water from all of the inner plumbing and jets, he injected an anti-freeze solution into the lines, spent more time removing any remaining water with vacuum suction, and covered the hot tub with a large nylon tarp. Being a new owner of a hot tub that came with our recent home purchase, I asked quite a few questions about hot tubs and Jeff was patient and knowledgeable in the care, maintenance, and usage of hot tubs. I enjoyed learning about the hot tub industry and his expertise definitely showed. I also think he did a good job winterizing our hot tub today as he seemed conscientious about what he was doing. I would be happy to have Jeff return for future services such as spring start-up.
Description of Work
Winterize our outdoor hot tub.
Category
pool cleaners
Ina W.
10/15/2015
Edward K.
09/18/2015
Great experience. It would have been easy for them to sell us a new spa motor/pump for $500, but they quickly diagnosed the problem as a bad deal, ordered the replacement parts and fixed the pump within 10 days of their initial visit. Very professional, prompt, capable and reasonably priced (only $55/hour for labor). I would recommend these folks to anyone with spa repair needs.
Description of Work
Diagnosed a leak in our spa motor, and repaired a bad deal.
Category
pool cleaners
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Business Highlights
Emergency Services OfferedLicensing
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
American Express, Check, Discover, MasterCard, Visa
Senior Discount
No
Emergency Service
Yes
Warranties
Yes
Services Offered
Hot tub spa repairs
Services Not Offered
Ask for details
Frequently Asked Questions & Answers about Spa Squad
How is Spa Squad overall rated?
Spa Squad is currently rated 4.9 overall out of 5.
What days are Spa Squad open?
Spa Squad is open:
Sunday: 7:00 AM - 5:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 7:00 AM - 5:00 PM
What payment options does Spa Squad provide
Spa Squad accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa
Does Spa Squad offer free estimates?
Yes, Spa Squad offers free project estimates.
Does Spa Squad offer eco-friendly accreditations?
No, Spa Squad does not offer eco-friendly accreditations.
Does Spa Squad offer a senior discount?
No, Spa Squad does not offer a senior discount.
Does Spa Squad offer emergency services?
Yes, Spa Squad offers emergency services.
Are warranties offered by Spa Squad?
Yes, Spa Squad offers warranties.
What services does Spa Squad offer?
Spa Squad offers the following services: Hot tub spa repairs