Clear View Surface Solutions Inc

Dave and Ray from Clear View Surface Solutions were wonderful to work with! They steamed, removed hard water spots, and sealed our glass shower doors as well as cleaned and sealed grout and tile in several bathrooms including shower walls and a floor. They were detail oriented and easy to have in our home working through the day. We appreciated the pricing format and a plan that allowed us to select our top priorities first. They both provided extra input and effort in their feedback and work. We look forward to using them again in the near future!

I gave an over all C rating...Proceed With Caution We built a new home and wanted our grout/doors treated to avoid hard water stains. I received a quote over the phone. Dave explained to me they charge per square foot. It sounded like a lot to me, so I mentioned that to him and he indicated it would take 4-4.5 hours, which seemed to me, a justification for the service rate. I scheduled a service call. When Dave arrived we spoke and he measured our showers. His new estimate was several hundred dollars more than the phone estimate. Again, he told me it would take 4 hours. Since I had a meeting late in the day I told him to skip one of the showers because it wouldn’t be used much, and he wouldn’t have the time. Then he said “but if I can get it all done before you have your meeting should I do it?” I told him I wasn’t sure, and he should text me. But he pushed me for an answer in the moment (red flag) so I said fine, but only if he could fit it in without rushing. Then on my way out he said, “Do you want me to do the granite also?” Red flag. If the showers and doors were going to take 4 hours, how could he fit in the granite also in that time frame? I said no. I left, and he told me to come back at a certain time. I called my husband to discuss my concerns, and he reminded me that all of our showers have large tile which reduces the amount of grout work significantly. I texted Dave and told him what our concerns were about the pricing. He asked what I wanted to do and I said go ahead. My instincts told me something was off so I went back 2.5 hours after I left. He was all done. His equipment was at our door and he was on a business call. I told him I was surprised that he was done, and I asked if he was comfortable charging me $980 for no more than 2.5 hours (could have been less because I wasn’t there). He said yes. I said, how can you do that and sleep at night. He said, I sleep fine. Then he asked me “how much do you and your husband make per hour?” Red flag. I told him I didn’t see how that was relevant. (However, I have two graduate degrees, a MA and a license in the health and wellness field, and I volunteer ($0 per hour) my work time assisting youth with physical and emotional health needs.) When I refused to answer his question, he then told me that $500 dollars of the fees were for the chemicals he used. In my opinion....unlikely. I take full responsibility for hiring him, and saying yes to the work, and his pricing, while ignoring all the red flags, so I paid him. But I can assure you, if he would have told me he was going to do the work in 2.5 hours (or most possibly less-I wasn’t there) and charge me $980, I most defiantly would have said, no. A few hard water stains never hurt anyone/anything. My lesson learned-listen to all red flags!

Couldn't be happier--I worked with Ray, a self-described perfectionist, who was just that! A great job on everything--my 25 year old marble tile looks almost new! Further--my contact person at the Company was David Meyers who was promptly responsive by phone and email. Everything done right on schedule. I will be contacting them again to reseal my shower.

Great work, would highly recommend.

Clear View did an amazing job! I saw the other reviews on Angie's List and was hopeful about the results. The job that they did was even better than I expected. They steam cleaned and sealed my granite counters, sinks, toilets, ceramic floor/shower tiles, slate floor/shower tiles, and glass shower door, as well as coloring and sealing my dingy bathroom floor grout. They even re-grouted and caulked, where necessary. It all looked brand new and now it cleans up with very little effort. The dirt just wipes off. Dave came out and gave me a thorough bid, which was exactly the amount I was charged upon completion of the work. Ray did the work over 2 days and was professional, friendly and extremely hardworking! It was a great investment in my home and very affordable, considering the amount of work they did!

It took a whole day to do both bathrooms that have tub/showers - it worked out well bc one could dry/set while the other one was being worked on. You need to wait 4 days to use again so we timed it when fewest of us were home to share one shower. Bathrooms look so much better and we even changed the grout color when it was sealed. We still squeegee the glass but it does seem easier to keep clean - (water doesn’t sit on it) so that was good to have done.

will need callback on a few areas the grout is cracking

David came out and gave us the estimate.  He explained that the shower grout had not been properly repaired (by a different company) the last time, so that was the reason the grout was coming out from the tiles.  He explained what they would do differently so the problem would not recur.  He was very professional and yet friendly and good at explaining the process.
Tim came at the appointed time, on time, and was careful about our house.  He was very personable and went over the process again for us.  He did a very thorough cleaning with a product they use and steam, and the shower and floor were very clean.  He removed the loose shower grout and cleaned up the loose grout.  After 10 days of drying, the shower was ready to be re-grouted.  He brought several different colors of sealer so we could choose the color we wanted.  He sealed the shower floor grout and the bathroom floor grout.  Then he removed and re-caulked around our bathroom counter.  Everything looked like new.  He told us how to clean the shower and the floor to keep everything looking like new.  We are very happy with the way everything looks and would highly recommend them to anyone.

Great! They arrived on time and completed the job in the time frame quoted. Had to use acid on the shower floor and re-finished area. Very pleased with the results!

Great work.