Victory Auto Service & Glass (Chanhassen)

Auto Service, Auto Tires, Auto Inspections,

About us

Tired of taking your car in to be repaired and feeling like you're getting taken advantage of? We hear you. At Victory Auto Service & Glass, you can know that you'll be respected, listened to, and never pushed into repairs or services you don't need. How can you be sure? We won the 2016 International Torch Award for Ethics, the 2015 MN Business Ethics Award, a 2010 BBB Integrity Award, and we have an A+ rating at all of our shops. And we offer an industry hight 5 Year/50,000 Mile Warranty on new parts and labor. We're also one of the only Ask Patty Certified Female Friendly auto repair business in the entire Twin Cities. Finally, a place that can be trusted.

Business highlights

28 years of trusted experience

Services we offer

FREE Loaner Cars by Appt * A+ Better Business Bureau Rating * Family Owned and Operated * Ask Patty Certified Female Friendly * We Service ALL Domestic & Foreign Vehicles * Mobile Windshield & Auto Glass Service * Award-Winning Auto Repair * FREE Wifi * Clean and Comfortable Waiting Area

Services we don't offer

Auto detailing, paint, auto body

Amenities

Warranties
Yes


Accepted payment methods

American Express
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.863 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
3%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 63 reviews

Stephen K.
05/2017
5.0
auto repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from Victory Auto Service & Glass (Chanhassen)
Thank you so much! We appreciate you!

Elaine D.
05/2016
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Victory Auto Service & Glass (Chanhassen)
We are looking forward to serving you again!

Amy W.
04/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Victory Auto Service & Glass (Chanhassen)
We look forward to your next visit!

lois P.
03/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Best place I have ever had work done on my car they are honest very helpful and friendly. I will not go anywhere else.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Victory Auto Service & Glass (Chanhassen)
Thank you for sharing these kind words with us! We love having you as our customer!

Ben R.
02/2016
5.0
auto repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Victory Auto Service & Glass (Chanhassen)
We look forward to serving you again!

MARK J.
01/2016
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Victory Auto Service & Glass (Chanhassen)
We look forward to serving you again!

arkajyoti M.
01/2016
5.0
auto repair
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Victory Auto Service & Glass (Chanhassen)
We look forward to serving you again!

Ben R.
01/2016
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$65

Response from Victory Auto Service & Glass (Chanhassen)
We are looking forward to serving you again!

Bill S.
08/2015
4.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Victory Auto Service & Glass (Chanhassen)
Thank you for sharing your experience with us, we look forward to serving you again!

Brian C.
07/2015
5.0
auto repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Response from Victory Auto Service & Glass (Chanhassen)
We look forward to seeing you again!

Terry W.
09/2013
5.0
auto repair, car tires
  + 0 more
They were very professional and excellent to work with.
Description of Work: They put on new tires at the most reasonable cost around.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Victory Auto Service & Glass (Chanhassen)
Thank you so much! We look forward to serving you again in the future!

Stacey F.
09/2013
5.0
auto repair, car tires
  + 0 more
My husband and I moved to Chanhassen in the past year. We chose Victory as our local go-to garage based on the numerous "A" reviews on Angie's List. I have not been disappointed and echo the comments of the many reviews listed here. Our interactions have with Victory have been nothing but professional and friendly. My car, a 2001 Toyota Corolla, has close to 130,000 miles on it. Victory has been good on recommending short-term and long-term maintenance on my vehicle and has never pressured service. They have been accommodating and I feel that they are honest and want to build a long-term customer relationship.
Description of Work: Victory is my go-to local garage. My husband and I have used them for services such as oil change, tire rotation, and general maintainence issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Victory Auto Service & Glass (Chanhassen)
We are so happy that you chose us as your go-to shop :) It has been such a pleasure to serve you both and, as you mentioned, we love the thought of being able to serve you for years and years to come. You are a part of the Victory family and we appreciate you!

Jon P.
08/2013
5.0
auto repair, car inspections, car tires
  + 1 more
It was an easy experience and they were finished in about an hour. They were very punctual. I scheduled it the day before and they were able to get me in at their second location. I find their prices to be reasonable and are actually less than where I was bringing my car previously. I would recommend them to others.
Description of Work: I took my wife’s care in for an oil change, tire rotation and 60,000 multi-point inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Victory Auto Service & Glass (Chanhassen)
It's wonderful to hear that you found our prices competitive and service great! Thank you so much. We are always happy to serve you!

MARK J.
08/2013
5.0
auto repair
  + -1 more
They have done outstanding work for me. Everything turned out great. They are outstanding guys to work with. I have an older vehicle and I trust them to do good work. Their communication is excellent and their service men are very well trained.
Description of Work: They did quite a bit of work including major engine repair and standard maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Victory Auto Service & Glass (Chanhassen)
Thank you for the kind comments about our employees and and quality of service. We love being able to make customers happy and give them the great service they've come to expect from us. We appreciate you!

Kathleen B.
10/2012
5.0
auto repair
  + -1 more
It was great! They stand behind their work for two years. They loaned us a loaner car because the work was going to take several hours. What I liked about them is that they showed me everything that it needed. I liked their integrity and their honest prices. There were no surprises. They did what they said they were going to do and the car is running perfectly.
Description of Work: They had to replace the ball joints.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Victory Auto Service & Glass (Chanhassen)
We appreciate your feedback! Thank you for highlighting some of the special services we are most excited about offering our customers. Our customers' satisfaction is our highest priority, and we believe in treating each person who walks through our doors with respect, honesty and integrity. It was such delight to serve you!

Anne J.
10/2012
4.0
auto repair
  + -1 more
They are great! They made some recommendations about my dealership warranty and I appreciate it. I think they do good work. I think they could provide some discounts to frequent customers.
Description of Work: They change the oil on my car.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Victory Auto Service & Glass (Chanhassen)
Thank you! We think you're great too :) And good news! We just began a free customer loyalty program, so you now can earn points with every visit to save you money on future repairs! Great feedback :)

Frank G.
10/2012
5.0
auto repair
  + -1 more
It went great! They are great people to deal with and I like them.
Description of Work: I took my car here for auto service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Victory Auto Service & Glass (Chanhassen)
Thank you :) We like our customers! So glad you had a great visit with us!

Susan R.
08/2012
5.0
auto repair
  + -1 more
It went fine. I made an appointment. They were ready for me when I came. It only took about 20 minutes. They did everything and then did a check of everything. They pointed out a couple of things that I might want to address in the future. It wasn't anything urgent but something down the line. They were very friendly. I liked the fact that they didn't try to push extra things.
Description of Work: I used Victory Auto Service & Glass for an oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from Victory Auto Service & Glass (Chanhassen)
One of the things people mention to us most often that they like about us is that we don't push services. We believe in educating our customers as to what their vehicle needs to operate safely and then letting them make those choices about service themselves, with no pressure. We have smart customers, and we believe in treating them with respect. We are honored that you would choose us to service your vehicle for you!

Robert V.
07/2012
5.0
auto repair
  + -1 more
I can not say anything but good things about their service. They are fantastic. They did a really good job. They were fast and very professional.
Description of Work: They most recently did some auto service for my vehicle. I believe they fixed a belt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Victory Auto Service & Glass (Chanhassen)
And we can't say anything but good things about you :) Customers like you make our day! We are so happy that you've decided to make Victory your one stop shop for all your automotive needs!

Scott B.
07/2012
3.0
auto repair
  + -1 more
The oil changes and brake work was fine however, the other mechanical work I wasn't 100% comfortable with what they were doing. I had a front end alignment and I don't think it was done well. I would go back there for an oil change and brake work but not for any mechanical work.
Description of Work: I've been there a couple of times for work on my car.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Victory Auto Service & Glass (Chanhassen)
We are sorry to hear your feelings about your visit. Your 100% satisfaction is the highest priority to us, so please never hesitate to ask us any questions about your work or voice concerns. We will ALWAYS take the time to fully explain repairs, even taking you back into the shop and showing you exactly what we are seeing. And we stand behind our work with a 2 year/24,000 mile warranty on new parts and labor, so your work is guaranteed. We'd love to discuss this more with you, so please feel free to give us a call or email our owner at [email protected] We look forward to hearing your thought and would love the opportunity to serve you again and show you why we are one of the highest rated shops in town. Thank you for sharing your feedback!

MARK J.
07/2012
5.0
auto repair
  + -1 more
It went very well. The service writer was very knowledgeable and the technician did a fine job. I would return for service in the future.
Description of Work: I took my care there for engine issues and general auto repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Victory Auto Service & Glass (Chanhassen)
It's great to hear that we will have the pleasure of continuing to serve you in the future! Welcome to the Victory family!

AMY S.
01/2012
5.0
auto repair, car tires
  + 0 more
The people at Victory have integrity and went above and beyond to make sure that my tires were properly installed and that I made it to Thanksgiving.
Description of Work: They replaced my tires and aligned them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Victory Auto Service & Glass (Chanhassen)
Thanks so much for the kind words, Member! Treating our customers with honesty and respect is among our highest priorities at Victory Auto. We are so happy to hear that you enjoyed your visit with us and that you made it safely to your Thanksgiving dinner! It's a pleasure to serve you!

Robert V.
01/2012
5.0
auto repair
  + -1 more
They looked for a motor and they weren't able to find one. I took the van to Firestone and they found a motor but couldn’t get it running. I took it back to Victory and they were able to get it running. It runs great now. I am very very pleased with their service.
Description of Work: They were my first opinion on the motor in my favorite old van

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Victory Auto Service & Glass (Chanhassen)
We're so glad we could keep your favorite van running for you. :) When we've had vehicles for a long time, they can start to feel like a member of the family! We always enjoy having you in and keeping that van running for you as long as possible!

Jeanne W.
01/2012
5.0
auto repair
  + -1 more
Everything went well. Victory offered good customer service and did a good job with the repair.
Description of Work: They located the source of an antifreeze leak and repaired it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Victory Auto Service & Glass (Chanhassen)
Thank you for the kind words! It was a pleasure to serve you!

Sharon S.
05/2011
5.0
auto repair, transmission repair
  + 0 more
They worked with us on our decision and got the work done quickly. They were upfront about how much it would cost and guaranteed the work for 90 days. Their price was about average - it was what anyone else would have charged. I would use them again in the future if necessary.
Description of Work: I used Excel Auto and Tire Service to rebuild the transmission.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,360
    • 1
    • 2(current)
    • 3

Contact information

64 Lake Dr E, Chanhassen, MN 55317

http://www.victoryautoservice.com/chanhassen.html

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Tires,
Auto Inspections,
Auto Transmission,
Auto Glass,
Auto Radiators,
Auto Mufflers,
Auto Towing

FAQ

Victory Auto Service & Glass (Chanhassen) is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Victory Auto Service & Glass (Chanhassen) accepts the following forms of payment: American Express,Discover,Financing Available,MasterCard,Visa
No, Victory Auto Service & Glass (Chanhassen) does not offer free project estimates.
Yes, Victory Auto Service & Glass (Chanhassen) offers eco-friendly accreditations.
No, Victory Auto Service & Glass (Chanhassen) does not offer a senior discount.
No, Victory Auto Service & Glass (Chanhassen) does not offer emergency services.
Yes, Victory Auto Service & Glass (Chanhassen) offers warranties.
Victory Auto Service & Glass (Chanhassen) offers the following services: FREE Loaner Cars by Appt * A+ Better Business Bureau Rating * Family Owned and Operated * Ask Patty Certified Female Friendly * We Service ALL Domestic & Foreign Vehicles * Mobile Windshield & Auto Glass Service * Award-Winning Auto Repair * FREE Wifi * Clean and Comfortable Waiting Area
Auto detailing, paint, auto body

Contact information

64 Lake Dr E, Chanhassen, MN 55317

http://www.victoryautoservice.com/chanhassen.html

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM