Response from Magic & Miracles
Hello. I want to be sure to thank you for your review. I am a bit surprised though, mostly because I requested feedback from you before leaving your home. I also asked that if you discovered that I had done (or missed) something that did not work for you, to let me know so that I could make it right. The minimal feedback I did receive led me to believe you were happy or at least satisfied with the cleaning I provided. In the 8 hours I was in your home, I cleaned in great detail your kitchen, bathroom, living and dining area. I removed the grease build up in your kitchen, the soap scum build up in your shower, dusted the furniture (top, front and sides), as well as the numerous knick knacks and decorative items, vacuumed and mopped the floors including baseboards, underneath couches and larger furniture items. When we initially talked on the phone I did ask for a list of your priorities and stressed the meticulous and detailed cleaning I would provide. I also let you know that I may not get through your entire home - you were in agreement. Arriving at your home approximately 15/20 minutes later than we had agreed; your husband requested that I work on the main level and stated "do what you do". That is what I did. I tackled the time consuming, hard to clean, and heavy dirt built up areas. I have come to see that the "Deep Cleanings" I provide can be over the top and a bit overwhelming for most people. As a result Magic & Miracles is revamping my cleaning style so that it meets more of your expectations rather than my own. Thank you for purchasing the 8 hours of Deep Cleaning Big Deal back in December. I appreciate your review and feedback here on Angie's List and wish you luck in finding a cleaning company that can meet or exceed your expectation :)