Andersons Mechanical Service LLC

THEY DID AN EXCELLENT JOB. THEY WERE EXTREMELY POLITE AND EXPLAINED THE ENTIRE PROCEDURE BEFORE THEY STARTED. THEY ANSWERED ALL OF MY QUESTIONS THOROUGHLY. I WAS ABLE TO GET AN APPOINTMENT WITHIN A FEW DAYS. THEY CALLED PRIOR TO COMING FOR THE APPOINTMENT. THEY WERE ON TIME. I WOULD HIGHLY RECOMMEND THEM.

THEY WERE VERY PROMPT, EFFICIENT, POLITE AND THOROUGH. THE AIR DUCTS HADN'T BEEN CLEANED SINCE THE HOUSE WAS BUILT (1975) AND THEY DID A GREAT JOB. THEY WERE GREAT ABOUT EXPLAINING WHAT THEY WERE DOING AND WHAT THEY FOUND. THEY EVEN GAVE ME SOME VERY HELPFUL TIPS ABOUT CLEANING UP MY POST-CONSTRUCTION MESS. I WILL DEFINITELY HIRE THEM AGAIN.

EXCELLENT EXPERIENCE. THEY WERE THOROUGH AND KNOWLEDGEABLE. I APPRECIATED THEIR CONSIDERATION WHEN THEY TOOK THEIR SHOES OFF WHEN WALKING THROUGH THE HOME BEFORE I HAD TO ASK THEM TO DO SO!!!

ARRIVED RIGHT ON TIME, PROVIDED GREAT CONSULTATION AND WERE 100% POLITE AND PROFESSIONAL. I WAS VERY IMPRESSED WITH AAA ANDERSON IN EVERY WAY. I STRONGLY RECOMMEND THEIR SERVICE.

VERY PROFESSIONAL, TIMELY, AND PATIENTLY ANSWERED ALL OF MY QUESTIONS.

THIS WAS A VERY NICE COMPANY TO WORK WITH. THEY OFFER A VARIETY OF SERVICES. THEY WERE VERY POLITE AND WERE ON TIME ALL OF THE TIMES EXCEPT FOR ONE AND THEN THEY CALLED AND SAID THEY WERE RUNNING LATE. I STARTED OUT HAVING VENTS CLEANED AND ENDED UP USING THEM FOR OTHER SERVICES BECAUSE OF HOW NICE OF A JOB THEY DID. THEY SEEMED TO BE VERY TRUST WORTHY. WE WILL USE THEM AGAIN.

I GIVE AAA-ANDERSON, A "B+". THEY DO MANY THINGS VERY WELL BUT A FEW THINGS COULD BE IMPROVED UPON. PROS: GREAT PRICE; GREAT PHONE SERVICE (KIM); SCHEDULING WAS ACCURATE AND I WAS EVEN CALLED THE DAY BEFORE TO RE-CONFIRM; BRIAN AND CRAIG WERE VERY POLITE, INFORMATIVE AND HAD SUGGESTIONS AS TO WHY MY FURNACE WASN'T BLOWING MUCH AIR. CONS: I DISCOVERED THAT THE HIGH-PRESSURE HOSE TOOK SOME WHITE PAINT OFF OF 3 OR 4 OF MY METALLIC WALL REGISTERS; IF YOU HAVE OLDER METALLIC REGISTERS THAT HAVE BEEN PAINTED, I'D SUGGEST REMOVING THEM BEFORE THEY APPLY THE HOSE. THEY FORGOT TO PLUG ONE OF THE HOLES THEY DRILLED IN THE VENTING, AND WHEN I CALLED KIM AND ASKED IF THEY COULD SWING BACK WITH A PLUG SHE REPLIED SHE'D JUST DROP ONE IN THE MAIL. SINCE THIS WAS THEIR OVERSIGHT, I WAS HOPING THEY WOULD WANT TO TRY TO FIX IT SOONER. IT WAS NOT AN EMERGENCY, GRANTED, BUT I WOULD HAVE LIKED THEM TO BE A LITTLE MORE RESPONSIVE THAN THAT.

ARRIVED ON TIME, EXPLAINED WHAT THEY WERE GOING TO DO AND PROCEEDED TO DO THE CLEANING IN A PROFESSIONAL AND EFFICIENT MANNER. REASONABLY PRICED.

THE COMPANY WAS ON TIME AND CALLED AHEAD TO NOTIFY THEY WERE COMING. THEY ASSESSED OUR HOMES LAYOUT, AND EXPLAINED IN DETAIL THE WORK THEY WOULD BE DOING. THEY WERE POLITE AND PROFESSIONAL, AND TOOK CARE WITH REMOVAL AND REPLACEMENT OF VENT COVERS.

VERY GOOD EXPERIENCE. VERY EAGER. IT WAS A TOUGH JOB, BUT THEY DID THE EXTRA WORK TO MAKE SURE I WAS HAPPY.

THEY WERE ON TIME AND DID EXCELLENT WORK. I WILL HIRE THEM AGAIN

OUR EXPERIENCE WAS VERY GOOD. I WOULD HIRE THEM AGAIN.

WHEN THE FURNACE DIDN'T START AFTER THE CLEANING WAS COMPLETED, THEY PROMISED TO RETURN THE NEXT MORNING WITH A NEW IGNITER. THEY ARRIVED EARLY THE NEXT DAY AS PROMISED, WITH A NEW IGNITER. WHEN THE IGNITER STILL DIDN'T START THE FURNACE, THEY RECOMMENDED A SERVICE COMPANY AND DID NOT CHARGE FOR THE SECOND VISIT OR FOR THE NEW IGNITER!

KIM WAS EXCELLENT AT TAKING THE ORDER. SHE ASKED APPROPRIATE QUESTION SO THAT WHEN JOHN AND BRAIN ARRIVED FOR THE SERVICE THERE WERE NO SURPRISES. JOHN AND BRAIN WORKED VERY WELL TOGETHER AND DID NOT WASTE ANY TIME IN GETTING THE JOB DONE. JOHN DID TAKE TIME TO ANSWER MY QUESTIONS ABOUT DUCT CLEANING AND FURNACE MAINTENANCE. THEY WERE CLEAN AND TIDY.

JOHN WAS COURTEOUS, KNOWLEDGEABLE, AND PROFESSIONAL. HE POLITELY ANSWERED ALL MY QUESTIONS, INCLUDING MY REQUEST FOR ADVICE ON SERVICE SCHEDULE, AN OVERALL ASSESSMENT OF OUR AIR DUCT SYSTEM, HIS RECOMMENDATION FOR INSTALLING NEW DUCT WORK, MY CONCERNS ABOUT HIS WORK ON OUR FURNACE FAN MOTOR, AND OTHER ISSUES. I GAVE THEM A B ON PUNCTUALITY ONLY BECAUSE THEY WERE 5-10 MIN LATE. OTHER THAN THAT, I THOUGHT THEY WERE TOP-NOTCH!

JOHN WAS PROMPT AND DID A GREAT JOB. I WOULD DEFINITELY HIRE HIM AGAIN.

THE HUSBAND AND WIFE TEAM WAS VERY NICE AND COURTEOUS.

EXCELLENT JOB! THEY SEEMED VERY HONEST, COURTEOUS, EXPERIENCED AND EFFICIENT.

THEY WERE EXCELLENT IN ALL ASPECTS OF SERVICE. PROMPT, THROUGH, COURTEOUS AND PRICE WAS REASONABLE. THEY SPENT A GOOD DEAL OF TIME HERE, MORE THAN OTHER COMPANIES IN THE PAST. A ++!!

SERVICE PROVIDER WAS ON TIME, PROFESSIONAL, POLITE, AND HELPFUL. ANSWERED QUESTIONS I HAD.

I FOUND THE PRICES WERE LOWER COMPARED TO OTHER COMPANIES. STAFF WAS PROFESSIONAL. THE ONLY FLAW I FOUND WAS THERE WAS A SMALL AMOUNT OF DUST IN AND AROUND THE HOUSE, (MOSTLY BASEMENT), WHEN THEY LEFT. NOTHING TOO BAD THOUGH.

THEY PROVIDED THE SERVICE WE NEEDED PUNCTUALLY AND IN AN EFFICIENT, PLEASANT MANNER.

LESS THAN ONE MONTH AGO, THEY 'CLEANED' MY DUCTS. NOW, MY FURNACE HAS STOPPED WORKING. IT IS NOT GETTING ENOUGH AIR FROM THE RETURN SYSTEM AND IS ALL CLOGGED UP. THE FURNACE REPAIRMAN WAS NOT ABLE TO GET THE AIR CONDITIONING COIL UNCLOGGED. WE DISCOVERED LOTS OF DUST AND DEBRIES IN AND AROUND THE FURNACE INTAKES. THE AIR CONDITIONER COIL IS SO CLOGGED THAT IT IS RUINED. ALL OF THE FURNACE VENTING IS GOING TO HAVE TO COME APART TO GET ALL OF THE GUNK OUT OF IT. BASICALLY I WILL HAVE TO REPLACE BOTH FURNACE AND AIR CONDITIONING BECAUSE OF THE DAMAGE DONE BY THIS COMPANY. I HAVE NOT CONTACTED THIS COMPANY YET, BECAUSE I HAVE ANOTHER COMPANY COMING IN WITH A VIDEO CAMERA TO DOCUMENT WHAT THIS COMPANY HAS DONE. I WOULD HOPE THAT AA ANDERSON WILL AT LEAST REFUND MY $250.00 TO HELP OFFSET THE COST OF A REAL CLEANING JOB AND NEW FURNACE AND CENTRAL AIR. THE FUNNY THING IS I PHONED ANGIE'S LIST TO GET A RECOMMENDATION ON DUCT CLEANING BEFORE I HIRED THIS COMPANY.

JOHN AND KIM WERE GREAT. THEY WERE VERY NEAT, EFFICIENT, AND EXPLAINED EVERYTHING THEY WERE DOING. FROM WHAT JOHN TOLD ME ABOUT THE STUFF HE SNAKED OUT OF OUR DUCTS, IT APPEARED THAT HE WAS ABLE TO REMOVE PARTICLES THAT PREVIOUS DUCT CLEANERS MISSED.

THEY WERE CLEAN, PLEASANT AND PROFESSIONAL WITH THEIR WORK