Burton's Plumbing & Heating

It’s Saturday & plumbers are overwhelmed with calls from the deep freeze this week. The service man - Justin - arrived less than 2 hrs after my call. He completed the repair in under an hour. He was professional and friendly. Honestly, this is A+ service especially on a crunch day. This is the second time I’ve used Burton and both experiences were great. I highly recommend them!

Owner returned my call on a Saturday after I left message. Worker arrived right at promised time and cleaned up well afterward. This is third time I’ve hired Tuan’s plan to use if needed in future.

We have used Burton's plumbing and heating since we moved to Garden City over 20 years ago. My wife and I decided we wanted the bathtub replaced with a walk in shower and then figured why not do the entire bathroom. Called Burton's and within a week, Tom came out measured everything gave us tons of options and suggestions and then sent us a estimate in under a week. My wife and I went to the showroom made all of our choices and with help from Curt we agreed on a price and date for work to begin. Jason arrived on said date, worked for 2 weeks straight to completion of job. After 2 years only complaint was 3 nail pops which was taken care of within 3 days of my call to their office.

It was good. They came on time and they did what they were suppose to do. The service took an hour.

Excellent, fixed quickly, efficiently, inexpensively. I highly recommend Burton's Plumbing and Heating. I've been using them for over 30 years and have always been pleased with their friendly, honest, prompt service.

Burtons Plumbing and Heating responded to a call at 6:40am, gave instructions for shutting off main water valve over the phone, then dispatched a technician to our home, who arrived promptly at 8:50am. Jesse was very professional, was able to determine the problem quickly, and made the necessary repairs in reasonable time. We were extremely pleased with every aspect of our experience with Burtons, and felt the cost of repair was reasonable considering it was a weekend repair.

Did a good job

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I called after normal work hours and spoke with Keith about a concern about the continuous operation of my sump pump. Keith asked for details and provided some ideas on how I could self-diagnose and possibly correct. Most companies would just offer to schedule a service!! I was able to to temporarily shut down the continuous operation. I asked for an appointment nevertheless and James Cox arrived two days later on time and as scheduled and professionally diagnosed the problems and took time to detail options  and provide recommendations. The replacement pump was installed quickly and professionally with no mess. Great Job!
I would not hesitate to contact them for any of my heating and plumbing needs.

He came within an hour or so of my call. The secretary had written down the wrong phone number. He was supposed to call when he was on his way. Because he is familiar with this area, he found our address and knocked on our door. He filled the sinks with water and watched for a short while. Then he decided it might be fixable with a plunger, without taking the pipes apart. It worked!
After the drain was draining freely, he had me turn on the dish washer, which was packed with holiday dishes. He saw that it was doing the right things, draining the dish washer.
Then he wrote out his bill and gave me coupons for future plumbing problems. He was on his way.

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Wonderful people to work with. I'm hoping to have them back to do another bathroom.

They were good.

They are a great company to work with, I was hoping to hire them again for more work around my house, but they are so popular that we couldn't find a time within both of our schedules for them to come.

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   They helped with the design, and their workmanship was very good.  And they were flexible - when they installer had already cut a threshold plate, and was just about to put down, I asked if I could have a different kind - he shrugged, and said " . . . Okay".

arrived on time
installation was done as quickly and professionally
service area left  spotless

They came on time, where polite and profeesional. They kept me informed of how the project coming along. I have had Burton's remodel two bathrooms, fix my household plumbing issues, run a new hook up for a washer and dyer, a water line to my frig, install a humidifier to my furnace and more. They have been to my home for projects many many times. They are always professional, do awesome work and are polite. I would and have highly recommend them to friends and family.

We love Burtons plumbing. We have used them for water heaters, minor plumbing repairs, new sump pumps and they have completely gutted and remodeled two bathrooms for us. Jason does great work with his bathroom remodeling work and is super knowledgeable. Both baths were remodeled on a budget and still turned out beautiful! His attention to detail is awesome. Most recently, we had a defect with our water heater. They were out the next morning with a new one, ready to install. We trust their work completely and Tom has been wonderful with answering our many (many) questions we often have. Tom really knows everything there is to know when it comes to plumbing--he has not steered us wrong yet. We refer them to everyone!

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I am very happy with their service. I scheduled it with them ahead of time, and he called one hour before he came and was on time. The city said it was done properly, the noise I was complaining about is now gone.

Had to come back a second time for leak in same repair but did so very quickly.