OnStar

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You can use it for directions, or if, say, you want to find a nearby Mexican restaurant, it will find you one. If there's a real person there - they give you help or directions if you need it. You can choose either to talk with their system or ask to talk to a real person. Ify ou do that a real person comes on right away. You can use it any time - 24/7. I use it instead of GPS. And I have a car-phone. If you lock yourself out they'll unlock you. They are super nice too. You pay one price for the month, and you don't pay monthly, it's like a yearly charge.

I own a 2008 Chevy Trailblazer that came with Onstar equiped on it. On the 3rd of August my wife accidently locked our 1 month old son in our vehicle. She called onstar for assistance and they were unable to unlock the door resulting in our child being stuck in the vehicle for approximately 20 minutes in 90 degree tempature. The MP's were called and they tryed to use a slimjim on the door resulting in several scratches to the paint. When they were not able to open the door they were forced to break the small back window of our vehicle inorder to get my son out of the vehicle. We contacted onstar to express our despleasure with them for failure to preform a task that they advertise as being able to do. We then ask them about making compensation for the damages and they told us that the only thing they could do was extend our service for 6 months and make it complimentary. This is not the first experence I have had with onstar not being able to unlock my doors when i have locked my keys inside. A few months back I had to call them to open my doors when i looked myself out at work and they were unable to do so then also. When i was able to get my spare key and open the door I contacted onstar and they ran a system check and said everything came back normal. We put our trust in them to provide the services they claim and they were not able to do so and they refused to make it right.