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Flame Furnace Heating and Cooling

Heating and Air Conditioning, Air Duct Cleaning, Water Heaters,

About us

Family owned since 1949, flame heating, cooling,electrical and plumbing have installed more than 75,000 home comfort systems throughout southeastern Michigan. With over 60 service vehicles to meet your home and business heating and cooling needs, Flame Furnace is metro Detroit's most experienced and reliable service installation company. Flame Furnace is here every day all day to cover emergencies. Additional DBAs - Flame Furnace Company Heating & Cooling Tri Masters Heating & Cooling, Inc. Additional phone numbers - (248) 440-0800, (586) 582-1700. Additional email - detapling@flamefurnace.com.

Business highlights

76 years of trusted experience

Services we offer

Residential, Furnace, Air Conditioning, Plumbing & Electrical Services. Installation & Commercial Repairs. Air Duct Inspection. Water Heaters & Generators.

Amenities

Senior Discount

5%



Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.3189 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
12%
3
6%
2
6%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.0
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 151-175 of 189 reviews

Pamela M.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Our heat went out. They actually did a few things. They replaced my thermostat, and then they installed a Nest for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Alison W.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: . check up on air conditioning
Rating CategoryRating out of 5
Yes, I recommend this pro

Joshua L.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

D. J.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They did the AC.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bill R.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Theresa G.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Pre-Summer check for the air conditioning.
Rating CategoryRating out of 5
Yes, I recommend this pro

anne J.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

John V.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual AC Maintenance
Rating CategoryRating out of 5
Yes, I recommend this pro

Martin B.
06/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kenneth K.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rose W.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Sr. Tech Dennis and partner did a pre-winter furnace inspection including filter replacement in Oct 2015 . They were punctual, thorough, informative and professional. Very satisfied with Flame.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Donald T.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29,000

Timothy and Jean S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Removal of old furnace and installed new high efficiency gas furnace. | |It went very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

John K.
07/2015
4.0
water heater repair
  + -1 more
Everything went well.
Description of Work: They installed a hot water tank.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan G.
06/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Flame no longer subscribes to your service, but they did honor the price |quoted on your list.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79.5

Maria K.
06/2015
4.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: They came in and set to work. The workmen were very polite and friendly. They did what they had to do and left, telling me that someone would be in on Monday to finish the electrical. He came and finished as promised. The only part I didn't like was when I asked the sales rep when he asked for the bill if I could pay him 1/2 down and the rest the following week, he emphatically refused the idea. OK, no problem. I remember writing out the check. From then on I am not sure what happened. I don't know how he could have left without me giving them money but then he started calling and asking me for it. At that point I was completely confused as I thought I had paid him, at least 1/2. Otherwise, why would he have left? I still cannot figure out what happened, but I just didn't want to deal with him anymore so I gave them another check for the entire amount. I am not happy also because I did not know I was getting a new thermostat and I cannot understand this one and cannot see it in the evening even though they said the little blue light would make it visible. It looked visible in the daytime but it isn't at night. And even though they gave me instruction and a little booklet, I still cannot figure it out. If they had told me they were changing the thermostat before they actually changed it, I would have asked them to leave it alone. So, I think it would be best to keep the check problem out of the review because I was so confused by that whole incident that I don't know what actually happened.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$3,700

Rick E.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Gail S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Our furnace was damaged in the August flood. A service person came and gave us a report of the damage. We chose to replace the furnace. The salesperson came out and calculated the size we needed and did not try to sell us the most expensive, but the one that met our needs at the lowest price. The furnace we chose was installed in two days. Works fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Response from Flame Furnace Heating and Cooling
Thank you for taking the time to provide us with some additional feedback – we really appreciate it! We are so happy to hear that you were pleased with your recent experience with us . Thank you for your patronage.

Melanie M.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new variable speed high efficiency gas forced air furnace and central air conditioning unit. You get what you pay for. Flame Furnace wasn't the cheapest estimate I got, but they offered the best product, service, and warranty by far. I am very pleased and happy to recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Response from Flame Furnace Heating and Cooling
[removed member name], Thank you for taking the time to give us your feed back. We sincerely value our customers opinion. Thank you for calling Flame Furnace.

hussein Z.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Flame Furnace Heating and Cooling
Thank you for your response. We appreciate our customers feedback.

brenda R.
12/2014
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Repair toilet

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$299

Response from Flame Furnace Heating and Cooling
[removed member name], We’d like to thank you for your business and for bringing filling out a review. By taking the time to provide us with some additional feedback you've given us an opportunity to monitor and enhance our customer service. Please, feel free to contact us at any time.

Ryan H.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Flame Furnace Heating and Cooling
We wanted to thank you kindly for taking the time to provide us with some feedback. We appreciate your business and look forward to the opportunity to work with you again in the future. Best, FLAME Furnace

Thomas S.
09/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service call and service contract. |Knowledgeable agent. Pricing was considerably higher than any other bid we got for a furnace and AC reacement. Once we mentioned other bids they came done some, but not even close to consider them.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
punctuality
5.0

$215

Ruben B.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Good

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Flame Furnace Heating and Cooling
We appreciate your business and want to thank you for taking the time to provide us with some feedback. We look forward to doing business with you again in the future. Best, FLAME Furnace

Knut G S.
08/2014
5.0
heating & air conditioning/hvac, plumbing, air duct cleaning
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Flame Furnace Heating and Cooling
We appreciate your business and want to thank you for taking the time to write a review. You should know that your feedback is very important to us. We look forward to doing business with you again in the future. Best, Gary Marowske President at FLAME

Contact information

2200 E Eleven Mile Rd, Warren, MI 48091

http://www.flamefurnace.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters,
Plumbing,
Generator,
Electrical,
Chimney Repair,
Drain Cleaning,
Sewer Cleaning

FAQ

Flame Furnace Heating and Cooling is currently rated 4.3 overall out of 5.
Flame Furnace Heating and Cooling accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
No, Flame Furnace Heating and Cooling does not offer free project estimates.
Yes, Flame Furnace Heating and Cooling offers eco-friendly accreditations.
No, Flame Furnace Heating and Cooling does not offer a senior discount.
No, Flame Furnace Heating and Cooling does not offer emergency services.
No, Flame Furnace Heating and Cooling does not offer warranties.
Flame Furnace Heating and Cooling offers the following services: Residential, Furnace, Air Conditioning, Plumbing & Electrical Services. Installation & Commercial Repairs. Air Duct Inspection. Water Heaters & Generators.

Contact information

2200 E Eleven Mile Rd, Warren, MI 48091

http://www.flamefurnace.com