MI Solutions Moving & Cleaning Services LLC
About us
**SERVICING THE ENTIRE METROPOLITAN AREA** Fully Licensed & Insured Free Estimates – Personalized Service – Referrals available upon request. We do it all BIG or small – Home, Office, Apartments...... We employ a staff of professional movers and cleaners. Who are honest, hardworking, quick and efficient. Quality packing materials, at reasonable prices! Highly recommended directory of specialized services to help you get settled! What We Do. MI Solutions Moving & Cleaning is a full service moving and cleaning company. Our customers can select from a variety of moving-related services such as loading and unloading of our trucks, packing and unpacking, or they can purchase a full line of do-it-yourself moving supplies, as well as have our professional movers load and unload your truck. Our professional cleaning crew is the best solution for that move in or move out situation. Get your office/house cleaned before you move in or after you move out at a discount rate with the purchase of moving services or take advantage of our stand alone low cost, budget fitting office/house cleaning services. Cleaning services as listed but not limited too: mopping/dusting/sweeping/scrubbing/polishing/wiping/washing/vacuuming/steaming/laundry/carpet cleaning and much more! Cost is determined by the job. Family owned & operated. Checks accepted only for businesses or recurring customers.
Business highlights
Services we offer
Residential & commercial moving, house & carpet cleaning., packing, storage facility
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 18% | ||
| 0% | ||
| 3% | ||
| 3% |
The two men doing the move were very friendly and professional and certainly knew what they were doing, using plastic wrap and padding to quickly and efficiently load everything. When they arrived at the apartment building, they were just as efficient at carrying everything up and putting it in place where directed. When the last item was carried in, I had a hard time believing that all of this was accomplished within the two-hour "minimum" charge time!
I would definitely use this company again for a moderate-sized local move.
The office manager, Shannon, was very polite and professional and explained everything clearly. She offered several pick up dates that suit my schedule. She reminded me about the Angie's list discount so I received an additional savings. The movers were on time and called about 20 minutes before arrival to advise they were on their way. Ken and Darnell were very polite and professional. They took time to wrap and protect the furniture. Getting the sofa out of the room was easy for them and down the stairs (compared to the previous movers who scrapped the door jam getting it into the room). They arrived quickly at my son's. The back door walkway was shoveled, but the front walk was closer so Ken & Darnell shoveled the front walkway free of snow (got 12" of snow 2 days earlier). The sofa and accessories arrived in A-1 shape. Thanks MI Solutions!
* the two man crew was on time (actually about 30-45 minutes early, but they called ahead to tell me)
* they pointed out furniture damage caused by cross-country shipping before they put the items into their own truck
* my mattresses were ridiculously heavy, yet they managed to get everything upstairs without complaining (despite a lot of sweat and strain).
cons:
* they didn't come with the right tools for the job (a star key wrench, which is a relatively common bed frame item) of disassembling a bedframe; thankfully I had some tools I was able to find in a hurry that they could use.
* Most everything seemed to be secured, placed and strapped in (e.g. the mattresses were strapped up against the back of the truck), but one of my lamps shattered while it was in their truck.
* speaking of the truck, it's a rickety repurposed UHaul with a magnetic "www.123moveclean.com" sign slapped on the side
* the crew has a mininum number of hours they will charge, which the reservation person was up front about when I made my initial call (either 2 or 3 hours, which I knew I was going exceed going in); but on the final invoice I got slapped with an extra hour charge for "travel" time (from where? their homes or where the truck was parked for the night?), which was a little unpleasant surprise. The whole job was four hours (from 1 p.m. to 5 p.m.) and they were on the hourly clock even while they were driving between locations, so was I double paying, or what was this all about? Really confusing.
Wife had to fly back to MI to finish cleaning up the mess they left behind. Brand new steel storm door was dented, a metal filing cabinet had been thrown down the basement stairs, files and photos strewn all over - it was as if they got mad at us for making them leave and took out their anger on whatever was within reach.
I don't know where these goons were hired from (perhaps the county work release program?) but if I catch them on my property again I'll arrest them myself.
We hired this company for a two-part move. Both times the three men who showed up to do the job were friendly and professional. Ken does a great job of organizing everything. Care was taken with all our belongings from the loading to unloading. They were able to deal with our questions and requests well. Would definitely use them again, but hope we don't have to move again anytime soon!
Licensing
State Contractor License Requirements
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