Stevensville Electric

"The following was my email to this customer from my point of view. I have not received a response from the customer to this point. [Member Name Removed], I did not have a contract with you for the work at your house, but with xxxxxx Construction. I never bid this remodel job. xxxxxx Construction did apparently bid this job early last year, before I had ever met him. My agreement with xxxxx Construction was to do the work time and material and that had never changed. I am sorry that you had a falling out with him during this process. I was caught in the middle. You keep saying that I was already paid for this work but you are mistaken. You may have paid xxxxx Construction, but I have only been paid for the work completed to this point. When we talked most recently on the phone, I was trying to explain where I was coming from, but you cut me off and yelled and said you would find someone else. If you would have let me explain, we would have been able to come to a resolution as xxxxx Construction would have paid for my return trip to hang the sconces. I wish you would have taken the time to let me explain so we could come to a resolution on the phone rather than cut me off, this could have been avoided. This was a misunderstanding that could have easily been avoided and your sconces installed. I had a very difficult experience with xxxxx construction(my first project with this contractor) during this project and I understand you did as well. I wish that was not the case. Again, I was never paid to hang those sconces, but xxxxx was responsible to pay for this. I understand it was not your fault we could not hang the sconces on our last trip, please understand it was not my fault either and neither of us should have had to pay for special trip."

"I am very disappointed and frustrated to receive this review for many reasons. First, this work was performed over 3 1/2 years ago and this is the first I have heard of any dissatisfaction. Second, the work was performed on 6/13/11 and 6/24/11 and the invoice date was 6/27/11, not January 27th of 2012 as indicated in this review. The invoice was paid within a month with no complaints. Third, the billing amount was $551.41, not $80.00 as indicated in this review. Fourth, our call log shows that the customer called on the evening of 6/20 indicating she was ready for us to finish, and we finished the job the same week. I am at a loss as to why a negative review would be added 3 1/2 years after the work was completed and paid in full without complaint or conflict."