Monday morning (8/28/17) we woke-up to no water. After checking the obvious, circuit breaker, etc., I looked on Angie's list for highly rated well drilling and service companies I called Scott at 5:45am, expecting to leave a message, but he answered the phone and said he could be here by noon. He called back later to say he would come even earlier. He, Jim and Bill replaced my submersible well pump, all new piping and wiring, and air tank with all new fittings, pressure valve, etc. They were respectful, responsive, answering all my questions, and Scott told me up-front, after determining the problem, how much it would cost. The ONLY thing I would say as constructive criticism would be for them to make sure they ensure the area of work is clean and in the shape it was prior to the work being done, but it wasn't bad, and maybe just an oversight. I would definitely use Ries again (but hope there's no reason to).