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Plymouth Door

Garage Doors, Doors, Windows

About us

Over 35 years in the business. Licensed and Insured. Locally owned in Downtown Plymouth. SHOWROOM AND WALK-IN PARTS DEPARTMENT. Garage Doors/Openers, Storm Doors Service, Installation, Sales, Parts

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Spring/Cable replacements. Emergency service/Insurance work. We service and sell most brands. Over hundreds of parts in stock. SERVICE, SALES, INSTALLATION & PARTS FOR GARAGE DOORS/OPENERS, STORM DOORS DOORS...Genie, Lift-Master, Wayne- dalton, Trapp, Chamberlain, Clopay, Stanley, Taylor, Craftsman, Fox-weldoor, CHI, Safeway... Free estimates on new doors. Walk-in parts department.

Services we don't offer

Windows

Amenities

Warranties
Yes
Senior Discount

$10.00

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.826 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 26 reviews

Terry H.
05/2024
1.0
garage doors
  + -1 more
It took 2 days just to have a guy come confirm that the spring in my garage door was actually broke as I indicated when I called, and that cost over $100. Then they promised a technician would call in 24-48 hours to schedule an appointment and after I tried to call them 3 times I still never got an appointment scheduled. So after a week of not having a functioning garage door I called Precision Garage Door and they had it fixed within 24 hours.
Description of Work: They spent 5 minutes to confirm the spring was broke, which instead knew, and then never completed the repair.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$100

Sharon S.
10/2016
5.0
garage doors
  + -1 more
Great. Couldn't have asked for anything more. Came out the morning we called them. Will never call anyone else again.
Description of Work: Needed a new spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jackie M.
03/2016
5.0
garage doors
  + -1 more
Darrin was great! He was professional, polite, prompt, and did the job efficiently. He explained what he did. Tested and made sure everything was in order before he left.
Description of Work: Installed new springs. Repaired strip on the bottom of the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Michael A.
02/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: repaired spring to 2-car garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Plymouth Door
Thank you for taking your time to write a review about our business. We are happy to hear of your satisfaction.

Jim K.
02/2016
5.0
garage doors
  + -1 more
Called the office at 7:30 in the morning, long before normal business hours, and was greeted with a gentleman who agreed to provide service that day. Paul arrived at the agreed time and was very professional in his assessment of the situation, recommendation as to what was needed, and in completing the necessary repairs in short order. I felt the price was very reasonable given same day service and amount of parts and labor required to complete job. I will call them again when I need repairs to my garage door or garage door opener.
Description of Work: Installed new cables on insulated garage door and replaced broken track wheel housing. Tested completed job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Plymouth Door
We are happy to hear of your satisfaction with our company and employees. Thank you for taking the time to respond.

Albert R.
05/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: We called Plymouth door knowing it was after their normal business hours and left a voice message asking them to call us first thing the next morning. About an hour later the owner called to clarify that we has a broken balance spring and setup a time the following day for him to come out and make the repair. He arrived on time and completed the repair quickly. Overall we were very pleased with his work, the materials he provided and would deffinately use him again should we need another repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$203

Response from Plymouth Door
We take great pride in providing quality service and materials, so it's wonderful to hear you were so pleased with them. Your feedback and returning business is much appreciated!

Paul L.
04/2015
5.0
garage doors
  + -1 more
My garage door opener track came out of the wall and crashed down on top of the garage door. Plymouth Door came out the very next day and reattached the track using new wood and hardware. They also adjusted the settings and lubricated the tracks and chains on both doors. What a difference - they are much quieter now!
Description of Work: Repaired garage door opener track and performed routine maintenance on both garage doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Plymouth Door
We love hearing about customers that have a great experience at Plymouth Door. Thank you for taking your time to tell us about your satisfaction. We look forward to servicing your doors in the future, if the need should arise.

Majid K.
02/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Installed a two car garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$979

Response from Plymouth Door
We're glad to hear you are satisfied with our service! Thank you for taking the time to provide feedback.

Patricia A.
01/2015
5.0
garage doors
  + -1 more
Paul the service tech came out promptly. He found the door only needed to be adjusted and lubed. It only took him a short time on a very cold day and it has worked great ever since. I am very pleased.
Description of Work: The garage door opener only opened the door part way. I contacted Plymouth Door thinking I might need a new opener and/or a whole new garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.95

Response from Plymouth Door
We'll be sure to share with our service technician your feedback! We greatly appreciate your review. Please let us know if we can be of any service in the future!

delancie H.
11/2014
5.0
garage doors
  + -1 more
I had a very good experience with Plymouth Door. The technician informed me that they didn't stock the keypad for my door but was very professional and explained that I had an older model door that was more geared towards do-it-yourself installation. The technician proceeded to Show me where the model number was located so that I could order a replacement keypad. Excellent customer service. I will definitely use Plymouth door in the future and will surely recommend them to others.
Description of Work: Secured the garage door (mounting was barely hanging on). Serviced the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Response from Plymouth Door
Thank you for the excellent review! We very much appreciate you taking the time to write to us and will be sure to share your feedback with our technician! It's always great to hear from a satisfied customer. Please do not hesitate to contact us if you have any more questions regarding your door or keypad. Thank you again for the recommendation and we look forward to servicing you in the future!

Melissa L.
02/2014
5.0
garage doors
  + -1 more
Plymouth Door Service was quick to schedule an appointment to come help us on the same day that we called. They fixed the system, looked at the other parts to make sure everything was still safe, and they also checked out our other garage door to make sure it was okay too. They were very friendly, professional, and thorough in their services and we will definitely call them again if we need any help with our garage door.
Description of Work: Plymouth Door Service was great! We had an unexpected "emergency" with our garage door where the spring system came detached from the wall and therefore we could not use our garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Plymouth Door
Thank you for taking the time to share your experience you had with us! We really appreciate it. We're glad we could help and are looking forward to servicing your doors in the future.

Robert W.
02/2014
5.0
garage doors
  + -1 more
They were running late, so the gentleman in the office called me ahed of the appt and told me they would be late. They showed up on the (adjusted) time and were couteous and professional. They explain the opener and it's operation. Everyhing worked great. Very satisfied!
Description of Work: I called them when my garage door failed and made an appt for them to come the next day.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Response from Plymouth Door
Thanks so much for your feedback! We sincerely apologize for any inconvenience we may have caused you. We are continuously working hard so that we can minimize situations such as these. We appreciate your understanding! We're very happy to hear that you are satisfied with our service. Thank you!

Kevin B.
12/2013
5.0
garage doors
  + -1 more
Would recommend them to anyone!! :-)
Description of Work: Excellent Service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269.55

Response from Plymouth Door
Thank you so much for your time to comment about our business. We are so proud to hear of your satisfaction.

John C.
08/2013
5.0
garage doors
  + -1 more
They were on time. They did the job well and cleaned up after themselves. I was very happy with them.
Description of Work: They replaced the garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$368

Response from Plymouth Door
We are happy to hear of your satisfaction. Thank you for taking your time to let us know how we are doing.

Joseph K.
07/2013
5.0
garage doors
  + -1 more
The person who did the service was very professional and knowledgeable. He did not try to sell anything extra. He called before he came. He came during the two hour window I was given. He got right to work and performed exactly as I expected.
Description of Work: Maintenance on the garage doors. Cleaned and lubricated where needed. Balanced and straightened the tracks where necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael O.
01/2013
5.0
garage doors
  + -1 more
The installer showed up on time and came by himself, which surprised me, because he was removing an old steel door which is pretty heavy. I asked him if he always works alone, and he said he usually has his son with him but he had an appointment he had to go to that day. When it was getting close to the time to remove the door, and place it on his flatbed, I went out to help him, and he said no that he had done it by himself many times before. I went back in the house with the intent to help him anyway, but when I went back out he had it off and placed on the flatbed already. The trim for the door had to be ordered so he couldn't complete the job that day, but within the time frame he had promised, the material came in, and he stopped by when we weren't home and completed the job. Everything turned out great, and the new opener should last a lot longer since the new door is quite a bit lighter. I was very satisfied with the job, the price was reasonable and the door looks great.
Description of Work: I had an old steel door on my two car garage, and the electric door opener failed. I had repaired it a couple times before, and I figured it's time to replace it and time to replace the door as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Rex W.
10/2012
5.0
garage doors
  + -1 more
THey did an excellent job and even offered a senior discount.
Description of Work: They did work on a garage door. They put in an opener and did weather stripping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary C.
08/2012
5.0
garage doors
  + -1 more
I made a phone call to Plymouth Door and explained the problem and was quoted a fair price for the repair. The gentlemen promptly came out and corrected the problem and made the repair. He was very courteous and efficient and gave me some suggestions on a future garage door. I would highly recommend Plymouth Door and will be doing any future business with them.
Description of Work: Had a problem with my garage door. Door was off track and cable was wrapped around the torsion tube.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89.95

ED B.
06/2012
5.0
garage doors
  + -1 more
Plymouth Door Service is really good. The spring that opens my garage door busted, so he replaced it. He also didn't charge me when he came out a week and a half ago and checked my E-pad on the outside because it wasn't working right. He reset the computer on it, I guess, and now it works fine now.
Description of Work: He checked and reset my E-pad on the outside because it wasn't working right and about 8 years ago he replaced a spring on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barry B.
03/2012
5.0
garage doors
  + -1 more
Paul replaced my garage door spring. He was a real nice guy. He gave me a good price over a 20 minute phone conversation. He was here when he said he would be and finished in 15 minutes instead of the 30 he quoted. His professionalism is outstanding and he is a very likeable man. He showed me the types of springs he had and he did not try to sway me either way. I am happy with his services and will use him again in the future.
Description of Work: I hired him for garage door service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$217

GERALD C.
11/2011
4.0
garage doors
  + -1 more
I spent around $400 on that service. My experience with them went well and the price seemed reasonable and it is working.
Description of Work: I used Plymouth Door Service about 3 or 4 months ago and they put in a new garage door opener for me because I did not have one.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Deborah Wardell N.
08/2011
1.0
doors
  + -1 more
I used Angie's list to locate a company to install a back outside door. I got a general over-the-phone estimate of $700. I opted to schedule an appointment to measure and possibly buy. Appointment was for 9-10am on Friday Aug 5th. At approx. 815am they called to say something about having some conflict and could they come in the afternoon. I said ok. He said it would be around 1-2pm but he would call first. He NEVER called me back! I personally believe that once he saw the address he did not want to come to my neighborhood. Either it was too far or not wealthy enough...I suspect the latter. When I have issues with a company before they ever do any work I run fast. Would never use this company. I am going to use Home Depot.
Description of Work: None was performed.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Plymouth Door
We sincerely apologize for any miscommunication and inconvenience we have caused you. We strive to provide the best service we are able to and have serviced all over Wayne, Oakland, and Washtenaw counties for many years. We wish you the best and hope you've found a solution for your door.

Robert T.
03/2010
5.0
garage doors
  + -1 more
The springs were replaced in less than hour. There were no issues or problems. One of the rollers was bad, and was replaced no charge.
Description of Work: Replaced the two garage door torsion springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$230

Adam S.
12/2009
5.0
garage doors, doors, replacement windows
  + 1 more
Was very pleased with the prompt, professional service I received from Paul. I would definitely use this company again.
Description of Work: Replaced broken traveler/trolley assembly on garage door opener system, which connects door to drive chain and slides along center guide rail.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$131

Adam S.
12/2009
5.0
garage doors
  + -1 more
This was the second time I used this company. This time, I called around and found their price to be competitive (not the lowest, but not much more). Knowing I would get good service, I went with Plymouth Door Service again. Paul was able to come to our house the same day I called. He showed up on time, worked quickly and efficiently, and explained his work before presenting the invoice. Without me asking, he oiled the door and adjusted the opener settings. By the time he left, the door was opening and closing very smoothly. He also left the broken parts here in a bag, similar to the way car mechanics will return your broken parts so you can verify the repair was needed. This experience was very good, just like the first time I called them. I plan to continue using this company for my garage door repairs and will certainly call them when it comes time for replacement.
Description of Work: Replaced broken gear & sprocket assembly on 1/2-hp Craftsman garage door opener. Also oiled door and track, tuned opener so open and closed positions are right where they should be.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$141
    • 1(current)
    • 2

Contact information

728 S Main St Rear Building, Plymouth, MI 48170

plymouthdoor.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 1:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Windows

FAQ

Plymouth Door is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 5:00 PM

Tuesday: 10:00 AM - 5:00 PM

Wednesday: 10:00 AM - 5:00 PM

Thursday: 10:00 AM - 5:00 PM

Friday: 10:00 AM - 5:00 PM

Saturday: 10:00 AM - 1:00 PM

Plymouth Door accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Plymouth Door does not offer free project estimates.
No, Plymouth Door does not offer eco-friendly accreditations.
No, Plymouth Door does not offer a senior discount.
Yes, Plymouth Door offers emergency services.
Yes, Plymouth Door offers warranties.
Plymouth Door offers the following services: Spring/Cable replacements. Emergency service/Insurance work. We service and sell most brands. Over hundreds of parts in stock. SERVICE, SALES, INSTALLATION & PARTS FOR GARAGE DOORS/OPENERS, STORM DOORS DOORS...Genie, Lift-Master, Wayne- dalton, Trapp, Chamberlain, Clopay, Stanley, Taylor, Craftsman, Fox-weldoor, CHI, Safeway... Free estimates on new doors. Walk-in parts department.
Windows

Contact information

728 S Main St Rear Building, Plymouth, MI 48170

plymouthdoor.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 1:00 PM