Founded 2012 • With Angi since April 2012
Service Provider Response[member name removed], I apologize for not getting back to you. I am also sorry for any inconvenience I may have cost you. I always make an effort to return every phone call and respond to every lead. Every once in a while one will fall through the cracks especially when we get really busy and unfortunately this time it was yours. I only wish you could have experienced the quality of our work which we take great pride in. Sincerely, Michael J Nowry P.S.
Service Provider ResponseDear Client, Thank you for taking the time to review our methods of payment. I would like to post a rebuttal to this review. We do not have a receptionist because we are a 2 man operation. We do this to keep costs down so we can provide the best value to our clients. Our client received her survey in a timely manner. She had every thing she needed, the stakes in the ground and her certified drawing all delivered with an invoice within a week of completion of the field work. We are in the field most days so we handle calls in the morning or in the afternoon and evening otherwise we would never finish our field work. It is true that we played a bit of phone tag as our client did not answer her phone when called as well but an effort was being made and I knew she would pay. If you require a receptionist to answer the phone who has no idea what Surveying is all about and will not be able to give you a knowledgeable consultation than choose a larger company. They will charge you double the price and send a crew of technicians (not licensed surveyors) to your job. The bottom line is that our client received the requested field services and paperwork in a timely fashion. We were the ones who had to wait for our part of the deal. Although a B rating overall isn't bad the D on responsiveness is what gets me. The client said we were playing "phone tag" which means 2 people were being "responsive" to each others phone calls unsuccessfully. I understand that we are not perfect and I understand that our client was frustrated because she couldn't pay by paypal but to write this scathing review just makes me shake my head.
Nowry & Hale Land Surveying LLC is currently rated 4.9 overall out of 5.
Nowry & Hale Land Surveying LLC is open:
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: 9:00 AM - 1:00 PM
Nowry & Hale Land Surveying LLC accepts the following forms of payment: Check, Visa, MasterCard, Discover
Yes, Nowry & Hale Land Surveying LLC offers free project estimates.
No, Nowry & Hale Land Surveying LLC does not offer eco-friendly accreditations.
No, Nowry & Hale Land Surveying LLC does not offer a senior discount.
No, Nowry & Hale Land Surveying LLC does not offer warranties.
Nowry & Hale Land Surveying LLC offers the following services: Residential, commercial & municiple property boundary surveys, splits & combiations, construction staking, flood elevation certificates/LOMA, Topographic Surveys, Site Plans, Mortgage Surveys, ALTA/ACSM and much more.