Five Star Bath, Inc - Lansing

bathtub refinisher, home remodeling contractor

About us

At Five Star Bath Solutions, we understand that your bathroom deserves to be customized to you and your lifestyle. We offer a thorough product selection, in addition to installation capabilities for a variety of renovation projects, including one-day bathroom renovations, shower conversions, bathtub replacements, walk-in bathtubs and accessories installation. Five Star Bath Solutions is advancing the bathroom renovation industry through innovative technology, custom products and attention to customer service. Using innovative software, Five Star Bath Solutions professionals will deliver a detailed estimate for your bathroom renovation project. We believe in setting standards for how projects are estimated, installed and completed. We look forward to earning your business!

Business highlights

29 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.7107 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
10%
3
4%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.6
responsiveness
4.7
Showing 76-100 of 107 reviews

Trevor F.
05/2021
4.5
The installer, Kyle was top notch on explaining everything and the quality of material, fit and finish were top notch. Incredibly happy with the bathroom.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Mike C.
05/2021
4.0
None of the work has been done yet it is scheduled for June 24. So far they have been prompt and professional but I canà ¢à  à  t comment on the work since it hasnà ¢à  à  t been done yet

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

James L.
03/2021
5.0
Showed up on time and were flexible about work to get the job done.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Mary D.
03/2021
5.0
Sam our salesman was very professional and knowledge able about his product. He assisted is in picking out a beautiful walk in shower. Can't wait to have it done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

DOUGLAS S.
02/2021
4.5
THE PROJECTWAS TOP NOTCH!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Steve S.
01/2021
5.0
Sam, our salesman, was great! He took the time to be sure that we understood exactly what they offered and was able to answer all of our questions. Our job will be done in March and will only take two days!!! Cannot wait review their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael M.
12/2020
5.0
The salesman was very professional and was very knowledgeable of his products.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

LESLIE S.
05/2020
5.0
Professional, and provided a detailed plan to install the shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Todd H.
03/2020
4.0
Five Star representatives we courteous and friendly. They were not the least expensive quote, but I preferred their product and lifetime guarantee over the other quotes received. Their installer did an excellent job and cleaned up after himself.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

John B.
03/2018
4.5
They were very considerate and professional. They did the work excellent and the employees were polite and well mannered. I am going to do my home now and am looking forward to the same kind of professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

darryl b.
11/2017
5.0
This company was remarkable !! Dean and his co-worker were so thorough,polite, and cleaned up very nicely. I was very impressed, with our whole new bathroom, how beautiful and quickly the job was done!!! I very highly recommend these guys, they definitely knew what they were doing!!!! Thanks again for everything guys-very extremely happy and trust me hiring these guys you will not be disappointed!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ling G.
08/2017
5.0
The salesperson, Mike is quite courteous and helpful. He brought a moisture scanner that can scan behind the wall to see how damp it could be. It opens your eyes that some areas could be so damp. His sales pitch was quite successful. We were sold on the no-string-attached life time warranty. The warranty can be transferred to next owner. This warranty shows that the company is confident about its products and installation quality. Mike has quite a bit authority and helped us greatly in decision-making process. The installation was promised to start within 3 weeks. It started ahead of schedule, which was to our satisfaction. Dean and his crew (Jim and Leon) have done a great job to remodel our 25-yr old shower. The old tiled wall and base were torn out. Subfloor was replaced. New faucet was installed. All things were wrapped up within 8 hours. Floor and stairs were cleaned up as well. I'm very satisfied with the quality of the job and the professionalism of the crew . The material is a proprietary acrylic type of composite. Sentrel is the name. It has multiple layers of coatings, which makes it water resistant, mold resistant and low maintenance. The only downside is that it is kinda soft and can be easily dented. It's been over a month since the new shower was installed. So far so good. We've quoted from 4 shower remodeling companies. We are glad that we chose Five Star Bath Solutions of Macomb.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edna K.
05/2017
4.0
The young man who did the work was extremely polite and clean. He put down tarps and cleaned up after himself. So far very happy with the glazing

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lee M.
05/2017
4.0
Everything went smooth, salesman was knowledgeable and helpful without being pushy.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Lori C.
07/2016
5.0
They were professional. They came on time and cleaned up when they left. My bathroom went from 50's peachy/pink to beautiful in 2 days. It was amazing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

chuck s.
10/2015
4.5
The five star rating I have given this company in not a just something we took lightly. Nether of us knew anyone from this company before. Having been in business for several years myself I could not have been more pleased with all the work and communication we had with the owner and workmen as the work progressed. So the five stars were well deserved in all areas. Our contact person (Dean and sales person) made sure that before, during and after we were getting not only what we were paying for, but making sure we were pleased. We are happy with what was done for us. Give them a call, You will not be sorry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wanda R.
05/2015
5.0
We are very satisfied with installation of shower surround, bathtub, and toilet. Work was professionally done in a timely manner, and area was cleaned up after the project was completed. Staff was professional and focused on finishing details correctly. Even kept us informed as work progressed. I definitely recommend Bathtub Network since the project looks wonderful after completion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ted S.
08/2012
N/A
This was all done by phone. I rent this home out and live in Northern Michigan. I was very satisfied with the process I have never actually seen the work or physically talked to the managers and installer. My Renter would have called and told me of any problems which he did a couple of times and all issues were resolved to everyone's satisfaction. Ted S.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
3.5

Yes, I recommend this pro

ed b.
12/2011
N/A
Super installer. Very nice and easy to work with.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Gino H.
01/2011
5.0
Very Fast service, Very Professinal - Came down in price to what I wanted to pay

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1355 N Edgar Rd, Mason, MI 48854


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
262000771
Trade License Expiration
05/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

bathtub refinisher,
home remodeling contractor

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Five Star Bath, Inc - Lansing accepts the following forms of payment: CreditCard
Yes, Five Star Bath, Inc - Lansing offers free project estimates.
No, Five Star Bath, Inc - Lansing does not offer eco-friendly accreditations.
No, Five Star Bath, Inc - Lansing does not offer a senior discount.
No, Five Star Bath, Inc - Lansing does not offer emergency services.
No, Five Star Bath, Inc - Lansing does not offer warranties.

Contact information

1355 N Edgar Rd, Mason, MI 48854


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed