Dominic Palazzolo & Son Cement

Dominic and his crew exceeded our expectations with their professionalism, courtesy, hard work & integrity. Each day, we were kept informed about the job progress and we really appreciated the daily phone calls, even on bad weather days. The quality of work completed by the crew was beautiful and they were very careful with the surrounding gardens and landscape. Our questions and concerns were always handled patiently and respectfully throughout this project, and we had many! Over the 30 plus years as home owners, we have endured many construction and remodeling projects, so we recognize a great business and highly recommend Dominic Palazzolo & Sons Cement!

Contractor poured cement when it was raining. I asked about this at the time and was told that it was not a problem because they would cover the new cement with plastic sheeting and rain was light. After the first winter (less than 6 months from date of work) driveway exhibited scaling and , cracking and chipping. My wife and I made numerous calls to contractor. None of which were never returned. Customer would have sued contractor, but for the fact that cost of litigation would be too expensive. Customer's wife did file a complaint with the Better Business Bureau; however never received a written response. Consumer's wife did a phone call from the BBB in which she was told that the contractor was denying liability because of certain disclaimes written in small print on the back of a contract printed on colored paper. Although, we do not beleive that any court would uphold such disclaimers, under both state and federal law, we did not pursue this matter further because of the cost of litigation. When selecting this contractor we did not chose either the highest or lowest bidder, but chose this contractor based upon certain representations and statements he made that led us to believe that he was knowledgeable in the field. I BELIEVE THAT THE MERE FACT THAT MR. PALAZZOLO REFUSED TO RETURN ANY OF OUR CALLS IS INDICATIVE OF THE FACT THAT HE NEW HE WAS WRONG, THAT HIS WORKMANSHIP TO NOT MEET ACCEPTABLE STANDARDS; OTHERWISE HE WOULD HAVE AT LEAST HAVE THE COURTESY TO RETURN OUR CALLS AND EXPLAIN HIS POSITION, RATHER THAN SIMPLY IGNORING A CUSTOMER WHO HAD PAID HIM THOUSANDS OF DOLLARS. I WOULD NEVER DO BUSINESS AGAIN WITH HIM OR RECOMMEND THAT ANYONE ELSE DO SO..