Professional Fleet Services Auto Repair

Auto Service, Auto Mufflers, Auto Glass,

About us

Locally Owned.

Business highlights

33 years of trusted experience

Services we offer

Air Bag, All Models Auto Service & Repair , Auto Electrical.

Services we don't offer

BODY WORK

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.88 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-8 of 8 reviews

DW R.
05/2014
1.0
auto repair
  + -1 more
unknown
Description of Work: Used their online form to obtain estimate of needed work. I received an appointment instead and when I advised them that all I wanted was an estimate I never heard back. |Why do they provide the form if they can't provide the service?

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


joe A.
04/2014
5.0
auto repair
  + -1 more
I had suspension problems with my van. Saw Proffessional Fleet on Angie's List and they were located well for my needs so I tried them. They were excellent with quick turn around. They communicated very well regarding my options and corrected my problems for a reasonable price and with great service! Really appreciate the help Proffessional Fleet. I will be using you again as the need arises.
Description of Work: Auto repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Joseph Y.
04/2014
5.0
muffler repair
  + -1 more
Professional Fleet always does a great job, and backs up their repairs when there are issues.
Description of Work: Catalytic converter replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,303

John S.
02/2014
5.0
auto repair
  + -1 more
I used Angie's List to find a place to take my truck for repair. The proximity of this place to my home, the high rating, and the fact that they also offered a coupon made me select them. I had never used this facility before. I was there bright and early on President's Day because I had the day off and wanted to get my truck fixed as soon as I could. When making the decision I had mentioned to several people that I had never had a repair done in one day - ever! Whenever one takes a car to be fixed, the place may look at it that same day but it is never repaired that same day. Well, let's just say I was tremendously impressed with how quickly they repaired my truck. I dropped it off around 8:30 and the woman at the desk said it would be a few hours before they could look at it. Well, I had a dr appt right after dropping it off and by the time I got home, around 10 am or so, she had called me back to tell me that someone had looked at it and what it needed and how much it would be! I said OK to it being fixed, she said it would be done that afternoon. It was done by 12:30 that afternoon! Having said that, I am never impressed with how much these places charge. Every place charges at least double for parts and fluids....and labor rates are ridiculous! With a capital R Ridiculous actually. However, since this is the going rate everywhere I must give this place the kudos it deserves because of their promptness. I can no longer say I have never had a vehicle repair done in the same day. I would absolutely go there again and have recommended the place to others. Good job!
Description of Work: Diagnosed and replaced leaking power steering cooler on my truck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Professional Fleet Services Auto Repair
Thank you so much for the review and we appreciate you giving us the opportunity to repair your Dodge Ram. If there is ever anything you need automotive related give us a shout. I have been in this industry for over 20 years now. Thanks Sam

Janet L.
02/2014
5.0
auto repair
  + -1 more
They have done a lot of work for me. They are great diagnosticians, they have fixed my son's car, and my grandson's car. They have become the business for our family. They are a great company. They don't do body work.
Description of Work: I use Professional Fleet Services Auto Repair for auto service. I was there last week, for a diagnostic and they did a bunch of stuff, and it is working great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Response from Professional Fleet Services Auto Repair
Thank You, it is always a pleasure to work with you and we appreciate your trust in us to take care of all your families vehicles. Thank You, Sam

Sam T.
08/2013
5.0
auto repair
  + -1 more
Everything went well and they offer top notch service.
Description of Work: I took my 2 vehicles to Professional Fleet to get all fluids changed and everything checked on. (the cars had been sitting for a couple years)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Professional Fleet Services Auto Repair
Hey [member name removed] just wanted to thank you for your continued business and for the referrals you have sent our way over the years.

geffrey S.
06/2013
1.0
auto repair
  + -1 more
I purchased a new vehicle and it had problems so I went to the shop. The vehicle is still on warranty. The gentleman didn't inform me or anything and he gave it a wrong diagnosis. He was trying to talk me into an expensive repair. He said that the problem was with the transmission and I had it replaced. And then I went to the dealership and found out that there was nothing wrong with the transmission but with the computer itself. And I paid them for the wrong diagnosis.
Description of Work: I purchased a new vehicle and it had problems so I went to Professional Fleet Services Auto Repair for repair services.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$80

Derek N.
05/2013
5.0
auto repair
  + -1 more
Their prices are good. The owner and the mechanics, they are good. It is a good place. They charge you a fair price. If they find something out that was not like a major deal, or that just does not need too much time they do not even charge you. They are really fair.
Description of Work: I use Professional Fleet Services for my car's auto service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    615 East Kalamazoo St, Lansing, MI 48912

    www.professionalfleet.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Mufflers,
    Auto Glass,
    Auto Alarms,
    Natural Gas Lines,
    Auto Inspections,
    Auto Accessories,
    Auto Radiators,
    Welding,
    Heating and Air Conditioning,
    Auto Transmission,
    Auto Towing

    FAQ

    Professional Fleet Services Auto Repair is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 10:00 AM - 2:00 PM

    Professional Fleet Services Auto Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Professional Fleet Services Auto Repair offers free project estimates.
    No, Professional Fleet Services Auto Repair does not offer eco-friendly accreditations.
    No, Professional Fleet Services Auto Repair does not offer a senior discount.
    No, Professional Fleet Services Auto Repair does not offer emergency services.
    Yes, Professional Fleet Services Auto Repair offers warranties.
    Professional Fleet Services Auto Repair offers the following services: Air Bag, All Models Auto Service & Repair , Auto Electrical.
    BODY WORK

    Contact information

    615 East Kalamazoo St, Lansing, MI 48912

    www.professionalfleet.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 2:00 PM