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Kingston Enterprises

General Remodeling, Siding Service, Roofing,

About us

We specialize in New Homes and Remodeling. We currently have 15 employees, and generally do not use sub contractors. We are licensed and insured residential builders and also hold special licensing for Home Inspections in the MI and are also Certified to offer extended warranties by our material manufactures. We offer free estimates and run specials each season. We use materials that are primarily from the state of MI and surrounding states. All products are US Made products.

Business highlights

Emergency services offered
37 years of experience

Services we offer

Windows, Siding, Roofs, Room Additions, Kitchens, Baths, and New Home Construction

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
2.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
14%
4
14%
3
0%
2
0%
1
71%

Filter reviews by service

Showing 1-7 of 7 reviews
Joseph B.
Apr 2013
1.0
Siding Service, Roofing
$11,000
I hope I learned my lesson on this one. I blame myself, I got snowed on this one.

Yvonne B.
Feb 2013
1.0
General Remodeling
$18,000
AWFUL!!  DO NOT USE THIS BUSINESS EVER!

Aaron R.
Jan 2013
1.0
General Remodeling
$28,000
Terrible....These people are con artist and thieves!!

Aditi S.
Mar 2012
5.0
General Remodeling
Yes, I recommend this pro
$2,500
He was prompt with the quote, reasonable with the price.  His team is great!!  They are courteous, worked very hard and cleaned the area well when they were done.  The work took a alittle longer than I had hoped, but overall, I was very happy with the way the room looked when they were done---clean, fresh and inviting.  I have since hired him for additional work in my house.

Jolyon V.
Jan 2012
4.0
General Remodeling
Yes, I recommend this pro
$10,000
.I was extremely impressed with the time it took to do the work. They worked with me on the price.

Jenny D.
Dec 2011
1.0
General Remodeling, Siding Service + 1 more
$18,554

It took them two and a half weeks to put our window in.  It should only take about two days to put in windows.  It took them three different guys to try and figure out how to put that window in the new cutout.  His supervisor was hardly there and when he was he would loudly complain about how he wasn't getting paid and the others were slowing down the job.  Meanwhile he is

 always late and smells like marijuana.  They did a horrible job on the windows.  The calk on all the windows inside have all cracked and it looks horrible.  We now are going to have to recalk every window inside and paint it ourselves.  These fools used our tools, broke our saw and even took tools that belong to us.  If we hadn't have let them use our tools our project would have been stalled.  They had two guys in our garage reading a How to Do Siding book.  They ripped our the old siding and the old insulation instead of jus putting the new insulation over the old.  They should have done it that way to save time and to give our has extra insulation.  Finally the supervisor shows up with one guy and we have had enough at this point and threatened to sue and to call a news crew out.  The supervisor then procedes to walk off the jobsite.  Tony then has to scramble to find someone to come out to try and finish our job.  We had bought a new front door for over seven hundred dollars and it still isn't installed correctly and they scratched it all up.  The new crew that he subcontracted was telling stories about all the other horrible work he knows that this company has done.  They don't know how to measure properly.  Tony measured our shutters twice and still got the wrong shutter size for our front window.  The big picture window was the last to be done.  They put it in and left for the weekend with barely any insulation surrounding it.  We froze that weekend since it happedend to get down in the thirties.  They only thing that was done right was the gutters and that is because he hired a gutter company to put it up.  Tony would give us excuse after excuse and even had the balls to ask us to pay for the rest of the window job before it was even finished.    Do yourself a favor and don't ever call this company for anything EVER!

Heide N.
Nov 2011
1.0
Siding Service, Roofing + 1 more
Tony first came over and sat with us to discuss putting stone up to cover some unsightly black waterproofing that was around the basement area. We have a walkout basement and wanted this to look better to sell our house. We saw a commercial on TV and thought Kingsmen seemed like an established company that obviously knew what they were doing. After speaking with Tony and his decorator/designer person that he brought with him, we wanted to proceed with our project. This second person is no longer with the company and we never saw her again. Replaced with another. He seemed to really care about the Michigan economy, saying they were keeping everything in Michigan to help rebuild. The company even had a bible verse quoted on the hat Tony was wearing.It ended up being better for us to just forget about the stonework and opted to replace the siding on the whole house and extend it to drop all the way to the ground to cover our problem. We then decided that gutters would be done too. We explained to them that we wanted to wait til our tax return was here before work started. Tony told us that this would be ok, but we should have him buy the supplies now to get them at the current price and then they would save for our project. We signed our contract and began. This was Feb 16,2011.We ended up getting our tax return in May 2011. We contacted Tony and the work was supposed to start the beginning of June. We were also told they had to reorder our siding because after so long they return it. This really upset us since we had the conversation with Tony in which he told us to order early. Because this happened we started really having second thoughts about this company because Tony seemed to us such a smooth talker. No matter what question we asked there was always a lengthy answer/ excuse. We even tryed to get out of our contract, but it would have costed us too much. ( in retrospect we should have). Tony assured us that we would be beyond happy with the work.We kept calling Tony to see what the issue was. Tony was next to impossible to get hold of. Never in the office, never answering the phone. He would call us eventually to "explain" everything. At one point he even left a message on voicemail basically saying that we were being too hasty. He was doing everything he can. He had a huge project going on in Okemos, and because that was bigger our project would have to wait.Our project started soon after. The siding people came out. We walked the house with the lead siding person. He stated that Tony did not tell him about our project. They listened to us and started work. We were surprised by the fact that they had been subcontracted. We were also surprised to find that a permit was never pulled to do this project, which the city was quick to point out. Again Tony not available. The subcontractors delt with this for us.During this Tony had said that the color gutters we had ordered was on back order. This surprised us again because we wanted white. We never asked to have them the same color of the siding. During this whorl gutter wait time with Tony a man comes up to us from the gutter company, which is also subcontracted! He sakes us which color gutters we wanted. This was amazing to us since the one of the reasons our project didnt start on time, along with the returned siding and the huge other project in Okemos, was our gutter was on back order. This man told me that any color was available and we can start. All they needed was for us to pick a color.There were a few problems with the work, but each one pointed out and quickly delt with through the siding foreman. He took care of every concern quickly. Tony hardly ever called and was very difficult to contact, even for these subcontractors.In the end we were happy with the look of our house. We weren't beyond happy,but it looked good. Work was finally done after about a month. This job took forever. Wanting it all behind us we arranged for a rep for Kingsmen Construction to pick our check up. This happened 8/26/2011.That's not all! In October 2011, we get a notice of lien. Wimsatt building supplies, the people who supplied the Kingsmen subcontractors, filed this because they were not payed. This surprised us since we PAID Kingsmen. We call Wimsatt and confirm. We then go to Kingsmen after not being able to contact Tony. Tony's wife tells us they have tried calling and paying the bill and they won't let Kingsmen pay. She said they pay there bills and are not lying to us. This lien means nothing and will be taken care of. After heated debate we shook and left not knowing what to believe.The next day Tony calls us. He stated that he did know this was going to happen, our money is in an account. He is not paying the siding people until they agree on a price for labor. This should have been done before our contract. Our contract gave us an amount which is what we are supposed to be responsible for. Extra is supposed to be between them. That's what contracts are for.Well, as of Nov 14, 2011 we now have a second lien. This one from the gutter people. We are trying to deal with both now.Seriously, the worst mistake ever!Trying to rebuild Michigan with 2 liens and possibl foreclosuresGo Kingsmen!

Jerry S.
Jun 2011
1.0
General Remodeling, Roofing
We tried to get a quote for the roofing and siding.  Tony came out, seemed very nice and thorough.  He said he would get the written estimate to us in 3 days.  Eight days later we still hadn't received the quote.  I called and was told they were waiting for the price increases to come through, and that we could expect it in the mail in the next couple of days.  It didn't come.  So on the 12th day I called and said we still hadn't received the quote.  I was told they were so busy, but that Tony would contact me that night.  Tony didn't call.  By the 14th day we still hadn't receiv ed the quote.  I called them and told them to forget it.  If they were that unresponsive in just getting me the quote, I knew trying to get the job done right would be a challenge.
Response from Kingston Enterprises
"First, we apologize for any inconvenience, and hope that the client received a quality job and install from there chosen contractor. We show that we made two attempts to drop off our bid. Here are the records in detail.... After reviewing our records, we scheduled our first appointment on a Thursday the12th of May and sent Tony out to measure and work up the quote. Tony's notes show that he gave a current jobsite to visit to see some of our work, and the client visited the jobsite and came back home while Tony was still there. Also, Tony's notes show that he met with two different people, but don't show any interaction with this member. This may be another person or the same person, but our records don't show anyone named this. He waited for them to return to ask a few additional questions and then left. Our customer notes indicate there was more than just a roof to bid. The client wanted a roof, siding, cedar wood repaired and painting as an alternative to siding according the our drawings. It only took 7 days to work up, and Tony's notes do indicate there was a price increase at the time and he was waiting on current numbers to give an accurate estimate, but the bid was completed and scheduled 7 days later for drop off. We scheduled another appointment on the 19th between 10am and 11am for our sales department to drop off the bid, and according to our notes, there wasn't anyone home to receive the bid. We then scheduled another appointment Tuesday May 31 to drop off the bid between 10am and 11am again. Our records indicate nobody was home or answered to receive the bid. There are notes on file that Tony called with no answer later that day. After that the only note in our file shows that Tony actually called again and the client seemed frustrated with not receiving the bid. Tony indicated that the client didn't acknowledge our attempts to drop off the bid and he also thought they were possibly confusing us with another company. Once again, we apologize for any confusion or inconvenience."

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Kingston Enterprises is currently rated 2.0 overall out of 5.

Monday: 8:30 AM - 5:00 PM Tuesday: 8:30 AM - 5:00 PM Wednesday: 8:30 AM - 5:00 PM Thursday: 8:30 AM - 5:00 PM Friday: 8:30 AM - 5:00 PM Saturday: Closed Sunday: Closed

Kingston Enterprises accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

Yes, Kingston Enterprises offers free project estimates.

Yes, Kingston Enterprises offers eco-friendly accreditations.

No, Kingston Enterprises does not offer a senior discount.

Yes, Kingston Enterprises offers emergency services.

Yes, Kingston Enterprises offers warranties.

Kingston Enterprises offers the following services: Windows, Siding, Roofs, Room Additions, Kitchens, Baths, and New Home Construction