Liberty Plumbing

It was an unforeseen project that was discovered while doing some home improvements and was a real punch in the gut when I realized what needed to be done to fix my issue. Dave and his guys made my experience as good as it could be considering the level of shock I had around the whole deal. I would highly recommend Liberty Plumbing to anyone. The owner is a class act. Very personable and professional. The work I had done was quick and high quality. They even went the extra mile and carefully removed and replaced the sidewalk and walkway that needed to be dug up.

Our neighbor recommended Liberty Plumbing and I couldn't be more grateful. After six months of battling water/sewage issues we had our problems solved within a week of calling Liberty Plumbing. Great customer service and a job well done.

Everything went well. Their contract mentioned all the variables, so I knew what to expect.. I have had this company complete other work in the past, usually involving the old pump or plumbing. They come promptly when a problem ariseS and keep the customer informed during the process. They also clean up when the work is completed. The staff is friendly and courteous.

Very disappointed in this work done. I was quoted $300.00 for the unit and approximately $150.00 to install. The total bill was $900.00. I requested an invoice for a breakdown of the charges and was not given that. The tech who installed the unit had the temp up so high I was almost scaled several times before I turned down the temp. I was told what he set it at was normal. Left the basement in a mess after completing the job. DO NOT HIRE THIS COMPANY.

Liberty plumbing contractors were extremely helpful explaining the project. Dave even gave me some tips to cut costs without cutting quality . Overall I found them to be extremely helpful. They started when they said and finished when they said. I would definitely use Liberty Plumbing again.

unknown

unknown

It went horrible because the plumber from Liberty Plumbers did not show up. I finally read some of their reviews and I see other people have had problems with them before. I do not recommend this company for anything.

The reason that they came out was just to do some odds and ends for the plumbing side of my house. I have only been in the house for couple of years and there was only little to do. They came out and told me that I basically needed a whole new water heater system and the reason they came out was not water heater but obviously wanted them to go through the whole system. It was not a good experience. They were nice guys. Their price was average. They did a good job on picking the phone and making sure what I wanted and that was not an issue. I wouldn’t use them again.

I contacted them and that same day they were offering to come out although I could not get out of work at the time they had available. They scheduled a different appointment with me that afternoon a later day in the week. They also took the time to educate me on yearly maintenance that should be done in order to avoid this issue in the future.

Installed new water heater

After some initial delays due to slow delivery of the shower kit (which we ordered ourselves, not Liberty Plumbing) things progressed fairly quickly. They were very respectful of our home, using plenty of drop cloths to cover carpeting, etc. All work was done in an extremely professional manner, by a trustworthy, friendly crew. Our dog likes them too! Wouldn't hesitate to recommend them to anyone.

This was our first remodeling "lesson" and we certainly have learned a lot. It seemed like we were cursed. Installation problems, delays and calls that were never returned, we worried that it would never be finished. The bright spot in all of this was Liberty Plumbing. Dave Holubowicz, the owner, was on top of things right from the start. Being newbies we had a lot of questions. Dave returned our calls quickly and patiently answered our questions. Eric, the plumber who did the installation, showed up on time and got right to work. When the job was finished, he went over everything with me and explained all of the "how to's". We are trying to get up the courage to remodel our bathroom and will definitely call on Liberty Plumbing again!

Not sure how much issues were due to me or them. Repairs took a week. Although a multiple person company, other's emergency plumbing needs apparently came first, once I told them I had more than the one shower that broke. This is understandable, but on the other hand, if you cannot do the work promptly, say so. (They may need more employees as the economy picks up.) First call to owner on Wednesday was pleasant, but they could not come until Friday due to others emergency calls. In the meantime, we went to the plumbing store Liberty recommended and got the parts we understood were needed, to save the mark up cost the plumbing company would have made on the parts. Not too unexpectedly, when they arrived a couple days later, the parts we got were not suitable to make the replacement, and Liberty did not have the parts on their truck. But I did get a firm quote for the labor. Since it was a Friday, Eric, the plumber, asked to not return until Monday afternoon, and I agreed. That weekend we got a complete fixture set according to what was asked for, which were eventually installed. But when another plumber from the company called Monday afternoon, I was at a doctor's appointment, so when I returned and called his cell 45 minutes later, he said it was too late. He said he would show Tuesday at 9 AM. No show. I called his cell at 9:30 AM Tuesday and left voice mail. No response. Called again at noon, no response. At 1 PM I called the owner and he was nice, but all his plumbers were booked for the rest of the day. An appointment was made for Wednesday. The owner said I did not need to set around all day waiting for his plumber to show up, but if I did not answer their call that they were on their way, they would go on to the next job. After thinking about it, it must be the owner expected me to give them my cell phone number to call, then race their plumber to my house when I got the call. This probably would work for a lot of people, but it didn't for me. So Wednesday Eric, the original plumber assigned to my project called shortly before showing. Eric did a great job and stuck to the quote. He took care of everything and cleaned up afterwards. Now it is days later and no leaks or issues. Work was done very well in my opinion, and I supervised the work fairly closely. (Copper pipes in a 50 year old house.) Overall, the work was well done once we connected.

See above

Overall, it was time to get the work done! My wife and I thought we would get "raked over the coals" with cost to replace the plumbing, however it was not the case with Liberty Plumbing. I attmpting to use a plumber from AL, however they were outside the range of coverage. My wife picked up a local paper and read an add for Liberty Plumbing and I gave Dave a call. Dave picked up on the second ring, he was pleasant (he hapened to be on another job), I described the situation to him, and he asked if I could text him pictures of the plumbing. I had not heard from him for a few days, and he called and said that he had expereince with this type of plumbing work (older homes, rural area with septic tank systems). He appreciated the pics and sounded confident that he could complete the job. We then made arrangements to meet, view the work area, and provide my wife and I an estimate of work. Dave arrived at a time that was convenient for me. He spent time with me explaining what he was seeing with the pre-existing plumbing, however he did not make "discouraging" comments about the installation of the current plumbing, and made sure only to explain how he was going to improve the appropriate flow, filtration, and discharge of sewage. The estimate took about an hour to develop, and a complete outline/schematic of the plumbing work that he was going to completed was provided. Dave was extremely personable, professional, and had the patients to explain his plumbing procedures when we asked. He gets much of his work through word-of-mouth, and had references if we wanted to check his work. After the work was done, and we made are final payment, I felt very satisfied with the work completed! When he said to call him, if we had any problems, after seeing his completed work, I am confient I will not have to take him up on that offer.