Not well, the floors are a different color from our stairs. There are definite sanding marks. They didn't finish reinstalling the molding and they broke our banister, did a horrible job of patching it together and then claimed it was already like that.

Terribly!! I have almost 800 square feet of flooring. To begin with they have poor equipment. The sander Did not have a vacuum system where the vacuum and bag are outside of the work area. Day one: When they sanded, there was a thick layer of dust on the floor which they vacuumed up with a dry/wet vac. They quickly when over it with a tac cloth. Then they proceeded with a water base finish. Then they put fan on it to dry. They lightly sanded again and put in another coat. When this dried I could see debris in the finish. And the floor was very rough. Day two: They came back sanded again and put a third coat on. Once dried, It was rough, there was debris in the finish and there were puddle and smudge marks. I called and told them I was very dissatisfied. They came and said they will use an oil base finish. They sanded again, vacuumed, used a tac cloth. I inspected the flooring and told them that there was still debris on the floor. They went over it again with a tac cloth. Then they put the finish on. I was not optimistic for better results. They were just too quick. There are swirl marks from the sander. There are Smudge marks and lines from them spreading the oil based polyurethane finish. There are some areas where there is no finish at all. There is oil based finish on my white molding. They didn’t even take their trash with them when they left.

Service started out fine with friendly & responsive staff. We gave them space to do their job, then problems arose. I don't think their sander had a vacuum because sawdust was everywhere (throughout and clear across the next room). Swirl marks left in wood from sander. Corners and edges were rough to the touch and patchy-looking after staining. When we pointed these problems out, they responded quickly to fix them. The 82 year old father was on his hands & knees and sanded out the rough spots, but again they finger-painted stain on the corners & edges resulting in the same blotchiness. Only after my husband began sanding the problem areas himself and asking how to fix them did they do it the right way (sanded, stripped, and stained individual boards to get a uniformed look). Then they rushed to apply the top coat to avoid further fixes and used OIL polyurethane. The overwhelming fumes forced us out of our house and kept us from returning for 6 weeks. We realize there are benefits to oil products but would've opted for the healthier choice if it was explained & discussed with us. Many of the 1/4 round moldings were busted. Spots under dishwasher are not stained. There's stain on our painted trim & walls, red arc marks (from sander?), drip marks, and a lot of pimples from top-coating without cleaning well. We've had our floor done several times before and never had any of these problems.

unknown

They did a buff screen and they put a new poly down. They did wonderful work.