We customize to meet the client's needs, so the price is set based on what is being cleaned. We invoice our clients once per month when all the cleaning is completed for the month. We offer Auto Pay using a credit card and accept checks once a client becomes established with us. Cash is also welcomed. We use our own staff to do the work, we do not use sub-contractors.
Business highlights
40 years of trusted experience
Services we offer
HOUSE CLEANING. OFFICE CLEANING. CHURCH CLEANING. MOVE-IN & MOVE-OUT CLEANING. APARTMENT COMPLEX & NEW BUILT CLEAING.
Description of Work: They were to clean my house prior to putting it on the market. Many cupboards were not cleaned. I asked that light fixtures get washed. They dusted them, but did not wash them. Floors were washed, but front door threshold was left dirty. Over 50% of the items on my list were not done.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0
Response from BEFORE & AFTER CLEANING SERVICES, INC.
For 31 years we [Member Information Removed] cleaned thousands of move-in and move-outs and our goal is to delight the client. This is the [Member Information Removed] time that I [Member Information Removed] this complaint. The office or myself had no knowledge that this client was unhappy. Our response to a unhappy client is to go back and make it right, but we must know about it.
Cathy L.
06/2015
4.0
house cleaning
 + -1 more
The girls were great but there was just some complications with scheduling.
Description of Work: housecleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Valerie E.
04/2015
4.0
house cleaning
 + -1 more
It went okay, however, I was told at my first meeting with a representative that my home would be basically washed from the ceiling to floor on all surfaces and that didn't happen. The 2 days following the cleaning I found numerous things that had been missed. I called the service and asked that they please send someone else to clean on my next scheduled date. I think it is nice that they employ so many people and I had that option. They were very nice when I called with my request. I am confident that they will send out someone who will be a little more detail oriented.
Description of Work: Initial cleaning to begin bimonthly cleaning of my home.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$134
Jackie S.
04/2015
5.0
house cleaning
 + -1 more
unknown
Description of Work: Biweekly cleaning 1800 square feet. Had to work out a few of my cleaning preferences.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Angela J.
01/2015
5.0
house cleaning
 + -1 more
unknown
Description of Work: Very good job. Professional, punctual & thoroughly cleaned my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
JAMIL H.
03/2012
4.0
house cleaning
 + -1 more
They come every other week. They do a great job, we're very pleased, and we can leave them in the house when we leave, now. It's $35 an hour, I believe. We've used them for several months now. I give them high ratings and will continue to use them in the future.
Description of Work: They came and cleaned the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Response from BEFORE & AFTER CLEANING SERVICES, INC.
We charge $23.00 per hour.
Robert G.
11/2011
2.0
house cleaning
 + -1 more
They cleaned the housebut did not show proper respect to our home. Might be aceptable for warehouse cleaning but do not show proper respect for a private home.
Description of Work: Cleaned house. Damaged antique lamp shade. Tore off laminate on TV stand. Neglected to notify home owner of damage.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$100
Response from BEFORE & AFTER CLEANING SERVICES, INC.
Both the antique lamp shade and the TV stand did have damage. The liner fabric on the inside of the shade was very brittle and was falling apart due to age. We have no idea how the TV stand became damaged. What we can say is that the staff of Before & After Cleaning Service, Inc. is trained to report all damage that occurs while the cleaning is being done. The company, not the staff, is responsible for whatever may be damaged during the course of a cleaning. The only time staff is held responsible for damage they cause is when they do not report the damage. Staff normally does not report damage they do not cause.
Donald B.
09/2011
5.0
house cleaning
 + -1 more
Overall the cleaning they did was very good. They moved things from the original places and didn't put back in same place. Some things we haven't found yet. We have no problem having them continue thier service.
Description of Work: Clean living roon, dining room, kitchen, and bath room.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Colleen S.
09/2011
3.0
house cleaning
 + -1 more
Same as above
Description of Work: I was contacted after 2 days of requesting an estimate and was told someone could come to my home 11 days later to do so. I found someone who could clean my house (and did a great job) before someone from Before and After could even give me an estimate. I didn't like the lack of urgency on their part.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
Gregory G.
07/2011
5.0
house cleaning
 + -1 more
We were very happy with the service that Before and After provided and have contracted them to clean our home on a monthly bases.
Description of Work: Complete cleaning of home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
Lois H.
06/2011
1.0
house cleaning
 + -1 more
I called, stated what I needed, made an appointment, waited and no one came. No one called, no apology, no comment. I would encourage future viewers to ignore this provider
Description of Work: This cleaner made an appointment to come to my home for a viewing and pricing. She did not call and did not show up. Very unprofessional.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
CONNIE W.
04/2011
5.0
house cleaning
 + -1 more
The workers they sent to clean to house were very thorough and did a good job. I have been pleased with their work and continue to use their service. They offer a 6 for 5 bonus if you use their service on a regular schedule, which means you get one free cleaning every sixth time for the first year.
Description of Work: They cleaned my house every two weeks for 31/2-4 hours. They did all of the normal cleaning of bathrooms and kitchen as well as cleaning the hardwood floors on their hands and knees with vinegar. I was always pleased with the quality of their work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
JAN S.
11/2009
5.0
house cleaning
 + -1 more
Very responsive, professional, prompt, thorough in proving estimate. I didn't use this service because of a scheduling error on my part but would recommend them.
Description of Work: Personal visit, estimate given.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chris H.
09/2008
5.0
house cleaning
 + -1 more
Before and After has been cleaning my Flint rental properties with every tenant move out for the past two years. Most of my properties are occupied by students and they tend to neglect cleaning well before moving out. Before and After does an excellent job, are very punctual, and have earned my trust. I feel their rates are very reasonable for the quality of work that they do. I would recommend them without reservation and will continue using their services in the future.
Description of Work: Before and After cleaned my nine single family rental properties when tenants moved out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from BEFORE & AFTER CLEANING SERVICES, INC.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning
FAQ
BEFORE & AFTER CLEANING SERVICES, INC. is currently rated 4.1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 AM
Tuesday: 8:00 AM - 4:30 AM
Wednesday: 8:00 AM - 4:30 AM
Thursday: 8:00 AM - 4:30 AM
Friday: 8:00 AM - 4:30 AM
Saturday: Closed
BEFORE & AFTER CLEANING SERVICES, INC. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, BEFORE & AFTER CLEANING SERVICES, INC. offers free project estimates.
No, BEFORE & AFTER CLEANING SERVICES, INC. does not offer eco-friendly accreditations.
No, BEFORE & AFTER CLEANING SERVICES, INC. does not offer a senior discount.
No, BEFORE & AFTER CLEANING SERVICES, INC. does not offer emergency services.
No, BEFORE & AFTER CLEANING SERVICES, INC. does not offer warranties.
BEFORE & AFTER CLEANING SERVICES, INC. offers the following services: HOUSE CLEANING. OFFICE CLEANING. CHURCH CLEANING. MOVE-IN & MOVE-OUT CLEANING. APARTMENT COMPLEX & NEW BUILT CLEAING.