Always great with them. If you have an emergency and they have openings they do not charge you a $200 emergency fee just to come out.
Description of Work: Joe has been out to our house several times and we've just forgotten to write a review for him. He has fixed our air conditioning unit, Humidifier in the house, replaced our de-humidifier attached to the furnace. Every time he comes out the price is right and he never tries to make you get fixes you do not need.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
maurice I.
05/2011
5.0
heating & air conditioning/hvac
 + -1 more
He has done excellent work for us. He put in the air conditioning unit for us before that and he got us a very good deal on it.
Description of Work: We used J & E Royalty Heating & Air Conditioning last year to replace a part and clean our heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
DONNA G.
10/2006
4.0
heating & air conditioning/hvac
 + -1 more
The installation went well. Joe gave me a decent price, showed up when he said he would and worked hard to complete the job in the timely manner. He and his crew were polite and relatively quiet. They cleaned up behind themselves and left no debris in the work area. Joe explained the features of my new boiler and posted all the necessary safety and contact information. The city inspector complemented his work but failed his installation on a couple of small points that are in no way dangerous. Like putting a strap on a thin pipe that moves a little and using a cleaning solution in the system. That is where I am having a problem. It is peak heating system time and while I realize he is busy, we are half way through the 30 days given to fix what the inspector pointed out. I don't know if Joe knows the ramifications of not responding to the notice from the inspector. Poor customer service! I would hate for him to have a bad mark on his record for poor follow-up. He's a nice guy.
Description of Work: Installed new boiler.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
$3,650
05/2006
5.0
heating & air conditioning/hvac
 + -1 more
THEY WERE VERY NICE, DID PRETTY WELL. ONE YEAR GUARANTEE ON WORK.
Description of Work: PUT IN NEW THERMOSTAT, CLEANED SOME BURNERS, FIXED THE FLU, MISC REPAIR.
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Service Categories
Heating and Air Conditioning,
Water Heaters
FAQ
J & E Royalty Heating & Air Conditioning is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
J & E Royalty Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, J & E Royalty Heating & Air Conditioning does not offer free project estimates.
No, J & E Royalty Heating & Air Conditioning does not offer eco-friendly accreditations.
No, J & E Royalty Heating & Air Conditioning does not offer a senior discount.
Yes, J & E Royalty Heating & Air Conditioning offers emergency services.
Yes, J & E Royalty Heating & Air Conditioning offers warranties.
J & E Royalty Heating & Air Conditioning offers the following services: SERVICES ALL HEATING AND AIRCONDITIONING PRODUCTS, STEAM AND HYDRONIC BOILERS, LIGHT COMMERCIAL ROOF TOP UNITS.