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Cregger Plumbing, Heating & Cooling

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

If you’re searching for a trusted Detroit plumber that serves Wayne, Macomb, and Oakland Counties, look no further than The Cregger Company. The third-generation plumbing company offers a wide range of high-quality services including general plumbing repairs, sewer and drain cleaning, backflow prevention, water heater services, boiler services, and flood control. Considered as expert diagnosticians, the company’s plumbing team has the experience, training, and equipment to solve even the most challenging plumbing issue. Day or night, The Cregger Company works around the clock to keep your plumbing system safe and efficient. Call now to schedule a service. The company provides free estimates and has flexible financing options available to help with budget concerns. The Cregger Company loves what they do, especially when customers like you are happy.

Business highlights

38 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Sump pumps, water heaters, frozen & broken pipes, garbage disposals, new boiler installation, slab leaks, boiler repair & install, in-line sewer camera, faucets & toilets, radiators, gas lines, backflow preventer, sewer & drain cleaning, excavation.

Services we don't offer

Forced air furnaces.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.74,077 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
10%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1926-1950 of 4077 reviews

JOHN G.
12/2013
5.0
appliance repair
  + -1 more
They were very professional, knowledgeable, and the deal was a good value. The man was on time and cleaned up everything.
Description of Work: They installed a new refrigerator line for an ice maker. I originally called him out but I did not know what type of line I had. He said he did not have the proper tools and would need to reschedule. He explained they were offering a Big Deal on Angie's List and we could reschedule after I purchased it. I purchased the deal for $111 for $200 worth of plumbing service and it turned out very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Jacquelynne M.
12/2013
5.0
plumbing
  + -1 more
Service man called before scheduled arrival to say he was on the way . Arrived on time . Examined the problem , diagnosed the problem & had the parts needed for replacement to stop the leak . He was competent , polite & efficient . Job done in record time with NO further leaks noted !
Description of Work: We had a leak from our pedestal sink .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Paula H.
12/2013
5.0
plumbing
  + -1 more
The service charge was built into the $200 credit, so it wasn’t $200 worth of actual labor-the 200 covered the service call, parts and labor.
Description of Work: I purchased a Big Deal with them $111 for $200 of Plumbing Services. They repaired a toilet where the handle was broken inside the tank and repaired a bathroom sink that wasn’t draining. He repaired the kitchen sink’s faucet handle that was loose. He repaired the downstairs bath that was flushing but had a slow leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Patricia H.
12/2013
3.0
plumbing
  + -1 more
Cregger's did call a half hour before the plumber showed up. When I started to tell him the things that I needed to have done on just the items I listed above he gave me an estimate of over four hundred dollars. I nearly had a heart attack, I'm on SS disability and none of my repairs were major in my eyes. Plus, I had taken pictures of everything I needed and went to Lowe's and purchased the supplies. Maybe that was the problem, maybe he wanted to supply everything to me raising my cost even further. I was hoping to have my toilet snaked because it often backs up but I was afraid to ask. I also had another shower head to be replace in my basement powder room and I didn't have that done either. I read reviews before I bought the package and they said how good they were about cleaning up. Does that mean they toss the trash in the sink just because I bought it? After he left, my friend installed the same shower head in my basement powder room in less than ten minutes. And also disposed of the trash! Am I happy. Well, I no longer have a leak. But I bought into Angie's List for the sole purpose of finding a plumber who was reasonable. I won't make this mistake again. My money is to tight as it is.
Description of Work: 1) Service Call 2) Install customer supplied ballcock and flapper on 1st floor powder room water closet w/sero-call $125.00. (Really, $125.00 for 18 minutes and I supplied the parts. At least five of those minutes were flushing the toilet.) 3) Install customer supplied same on second floor water closet. $85.00 Again, 18 minutes, parts supplied and more toilet flushing). 4) New washer in supply vale 2nd floor $15.00 I'm assuming that's $15.00 for a vale he supplied. Thank God he didn't supply all my parts. New Delta 1300 Series old style monitor cartridge in 2nd floor tub shower & install customer supplied aftermarket trim kit. Note: Customer may need to put old handle back on. $185.00 WARRANTY: 1 year Labor only (exc fit all handle/trim kit 0) THE NUMBERED ITEMS AND THE WARRANTY IS THE EXACT INFORMATION WRITTEN BY THE PLUMBER ON THE WORK ORDER.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$210

Joseph T.
12/2013
5.0
plumbing, wells
  + 0 more
They were excellent. They replacement my sub pump. The Big Deal they were offering was very timely and helped in the overall cost. They were timely and did a very good and professional job.
Description of Work: Purchased a Big Deal for plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Jan Y.
12/2013
3.0
plumbing
  + -1 more
He told me there was nothing to do unless he replaced the whole unit AND the catch under the tub that would have cost $500. I did not need to replace any of that. Now the drain he looked at is leaking. The office had told me they were going to check with the more experienced plumbers and see if they knew how to fix it. I never heard back from them.
Description of Work: I had Cregger come out to replumb my shower/tub piping from a dual faucet to single handle. They came out on time and did a fantastic job on the shower piping. I wanted to replace the drain fixtures to make them match the shower/faucet but the plumber could not remove the old tub drain flipper because the old screws would not come out.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

$300

Todd B.
11/2013
5.0
plumbing, drain cleaning
  + 0 more
The drains backed up and we had to call an emergency repair. Creggers was very responsive and timely, and performed the work of clearing our pipes/drains in a professional and thorough manner, despite the mess in our house. I would definitely recommend this company to our friends for any plumbing they needed in their homes.
Description of Work: We had been having problems with our drains and finally over the holidays we had significant back up of our drains in the house as well as the main drain out of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Frank G.
11/2013
5.0
plumbing
  + -1 more
Terrible. UPDATE: They came out and in less than 15 minutes had the problem fixed.
Description of Work: Nothing. A leak started under our kitchen sink on Thanksgiving night. Friday morning I signed up for Angie's List to find a plumber that had a good reputation. I paid the fee and picked the plumber with the best reviews and called on Friday morning. They couldn't make it on Friday but said they would be here between 8am-1pm on Saturday. I called at 11am to make sure someone was coming and was assured someone would be here. It's now 2:27pm and when I called 5 minutes ago they had no record of me calling. So much for Angie's List being worth anything,I want a refund. UPDATE: I recently wrote a review where I gave Cregger an "F". I wrote that out of frustration immediately after talking with their answering service, which I did not know at the time. The Cregger team did come out the day they said they would and fixed my leaky sink. It was a misunderstanding on my part and I did not follow my own rule of waiting 24 hours before sending off an angry email.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT S.
11/2013
1.0
plumbing
  + -1 more
I scheduled this service to take care of a major leak from the kitchen sink/dishwasher area into the basement. Also, they installed two new valves on water pipes leading to clothes washer. The valve installation was satisfactory, however, they completely misdiagnosed the water leak problem and informed me that it was the drain from the dishwasher that was defective and that I needed a new dishwasher. Based on this diagnosis, I replaced the dishwasher and the leak continued to grow worse day by day. I called another plumber and he correctly diagnosed the problem as a corroded drain from the kitchen sink leading to the drain stack. He replaced the corroded pipe and the problem was solved. A VERY EXPENSIVE lesson for me.
Description of Work: I used CREGGER PLUMBING AND SEWER.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$200

Gerri P.
11/2013
5.0
water heater repair
  + -1 more
Replaced a hot water tank, and hauled away defective unit
Description of Work: Replaced a hot water tank, and hauled away defective unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Kathy P.
11/2013
5.0
drain cleaning
  + -1 more
I called around a few places and Cregger was the only one that was able to get out today. They showed up a few hours later and attempted to snake the drain and the clean out pipe, didn't get the drain. Had to go back for additional equipment, came back a few hours later and finished the job. Despite the extra effort, still charged the lower end of the quoted price. He was very professional and knowledgeable. I will definitely use them for future needs.
Description of Work: Snaked drain to clear a grease block.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Wanda B.
11/2013
5.0
plumbing
  + -1 more
It went well. The plumber got the disposal to work and thought he would not have to replace it with the new one.There was a leak and he discovered a crack in the disposal. He replaced the disposal and had to re-run a pipe because the new disposal was made differently from the old one. He also snaked out a drain in the bath tub. It went well. I was pleased that he did not just jump straight to replacing the disposal even though I had already purchased the new one. I was very satisfied with the service.1
Description of Work: He checked my garbage disposal and replaced it with a new one that I purchased. He naked a drain in the bath tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$151

Matt M.
11/2013
5.0
plumbing
  + -1 more
Everything was great. Service took about 2 hours to complete, and afterwards was cleaned up and put back exactly as it was. Old PVC cover was replaced with a new one, and everything was fine.
Description of Work: Removed old PVC cover to clean out pipe, snaked the line, made our toilets flushable again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Patricia A S.
11/2013
5.0
plumbing
  + -1 more
It went very well. Provider was considerate, respectful, and easy to deal with. While here, I asked about sump pump replacement. Provider had one on the truck and replaced my sump during the same visit. I was very pleased and trusting of this provider and would use them again if needed.
Description of Work: provider fixed all toilets to proper running condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$779

Jacksie H.
11/2013
5.0
plumbing, wells
  + 0 more
Great. I was very please with everything: 1. Called Cregger on Thursday. They made appointment for the next day 2. Office called to let me know the day of appointment that plumber was on the way. 3. Kevin was on time, very polite, efficient and knowledgeable. 4. Kevin save me money, as I can return the toilet parts that I purchased and get back $40.00 5. I will use Cregger again.
Description of Work: Repaired a leaky toilet, stopped my sump pump from running continuously, tightened a very loose kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

glenn P.
11/2013
5.0
appliance repair, excavators, heating & air conditioning/hvac, plumbing, water heater repair, wells, drain pipe, gas leak repair, sewer cleaning, drain cleaning
  + 8 more
They were very professional and perforrmed the service well. I would use them again.
Description of Work: I used CREGGER PLUMBING AND SEWER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher S.
11/2013
5.0
plumbing
  + -1 more
It turned out good. We showed them what needed fixed and they fixed it. It was pretty basic. The technician that came out was very knowledgeable and provided advice and alternatives. It turned out well. I paid an additional amount for additional services.
Description of Work: I purchased a Big Deal coupon from Cregger Plumbing & Sewer to replace an outdoor faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Elaine B.
11/2013
5.0
plumbing
  + -1 more
It took two appointments, and a second technician to completely fix the problems. He was very knowledgable, respectful, and good at his job. He didn't mind me asking questions about the problems and the fixes, and explained exactly what he was doing and why. I am a satisfied customer and would use their service again.
Description of Work: Stopped the drip on the outside spigot. and fixed the problem with the laundry tub faucet that lead to a loss of hot water pressure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Melanie M.
11/2013
5.0
plumbing
  + -1 more
Erin Harland was the technician and he was very courteous and prompt. When I called to schedule they really worked with me to accommodate my schedule.
Description of Work: Replaced the top of the old valve in the toilet with a new fluid master valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Belen S.
11/2013
5.0
plumbing
  + -1 more
The team that came out were polite, efficient and cleaned up well after themselves. Would hire again and refer to family and friends.
Description of Work: plumbing services

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dave D.
11/2013
3.0
plumbing
  + -1 more
The technician showed up promptly as scheduled but could not do the requested service due to faulty equipment. I had wanted a camera inspection of the sewer but his camera was broken. The tech was very courteous and apologetic. Since I live very far away, I could not reschedule.
Description of Work: I purchased a Big Deal from Cregger Plumbing and Sewer.
Rating CategoryRating out of 5
$111

Mike W.
11/2013
2.0
plumbing
  + -1 more
Saw their prominent ad here and called for repair of a bad hot water faucet... they couldn't respond for four days. Did not hire and will not. Found another highly rated plumber who will be here this afternoon.
Description of Work: Needed faucet repair... they couldn't come for several days

Rating CategoryRating out of 5
responsiveness
2.0

$110

Response from Cregger Plumbing, Heating & Cooling
Member, We are very sorry we are not able to respond as quickly as you would prefer for your plumbing issue. With the early cold weather we have been hit with, we have many families without heat and are prioritizing them. Hopefully in the future, you will consider calling us again and we will do everything within our abilities to add you to our list of extremely satisfied customers. If i can do anything to help or the other company you have contacted is not able to fix your issue, please call. We will be in your area on Monday and Tuesday of this week and would be happy to push you into the schedule. Hope you have a wonderful weekend. Sincerely Derek Mackie Master plumber

elena L.
11/2013
3.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
Unsatisfied with very vague offer. This offer was overpriced in the first place.
Description of Work: I purchased a Big Deal from Cregger Plumbing & Sewer.
Rating CategoryRating out of 5

Barry G.
11/2013
5.0
plumbing
  + -1 more
Outstanding. Chris was more than outstanding. He did what I requested and them more. I will use Chris again. This Angie's "Big Deal" was more than worth the price.
Description of Work: Replace some moen cartridges in the showers. I had tried to do it myself, but the 30 period since last replacement resulted in no success with my efforts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Pamela S.
11/2013
5.0
plumbing
  + -1 more
First, I want to express how pleased we are with the level of expertise, providing truly professional guidance on how to manage the ceiling leak. It started on an average Sunday, with water pooling around our kitchen lighting fixture. After finding them on Angie's List, we called for an emergency visit. After an initial drain, the leak stopped and when the plumber on call checked in with us, agreed that we could hold off until normal business hours. (Note: This is in contrast to another plumber we had called, who called after Cregger and started immediately talking about the need to break through walls.) We agreed that the office staff would then follow up with me the next day to schedule a time for a plumber to assess the leak. At the start of business Monday morning, we promptly received that call and quickly scheduled an appointment given our schedule. Which leads to today...wow! We received a call when the plumber was on his way and he arrived shortly after that. He introduced himself at the door and listened to what happened. When he went upstairs to check on potential sources, he didn't make work for himself but rather highlighted simple and straightforward problems that were likely the cause of the problem we experienced on the Sunday. He provided a thoughtful rationale for why he thought these may be the problem and provided guidance on how to resolve. I respect this professionalism at a time when it feels like everyone is trying to sell you something you don't really need. As we were wrapping up and outlining next steps, he mentioned that there was no charge for today's visit. Amazing! Without question, we will be calling Cregger for all future work we need and highly recommend them to others.
Description of Work: Assessed source of leak in kitchen ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2305 Goodrich St, Ferndale, MI 48220

https://www.creggerplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
81-10282
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Wells and Pumps,
Appliance Repair,
Heating and Air Conditioning,
Drain Pipe Installation,
Excavating,
Natural Gas Lines,
Water Filtration and Softening,
Doors

FAQ

Cregger Plumbing, Heating & Cooling is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Cregger Plumbing, Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Cregger Plumbing, Heating & Cooling offers free project estimates.
Yes, Cregger Plumbing, Heating & Cooling offers eco-friendly accreditations.
Yes, Cregger Plumbing, Heating & Cooling offers a 10% senior discount.
Yes, Cregger Plumbing, Heating & Cooling offers emergency services.
Yes, Cregger Plumbing, Heating & Cooling offers warranties.
Cregger Plumbing, Heating & Cooling offers the following services: Sump pumps, water heaters, frozen & broken pipes, garbage disposals, new boiler installation, slab leaks, boiler repair & install, in-line sewer camera, faucets & toilets, radiators, gas lines, backflow preventer, sewer & drain cleaning, excavation.
Forced air furnaces.

Contact information

2305 Goodrich St, Ferndale, MI 48220

https://www.creggerplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day