If you’re searching for a trusted Detroit plumber that serves Wayne, Macomb, and Oakland Counties, look no further than The Cregger Company. The third-generation plumbing company offers a wide range of high-quality services including general plumbing repairs, sewer and drain cleaning, backflow prevention, water heater services, boiler services, and flood control. Considered as expert diagnosticians, the company’s plumbing team has the experience, training, and equipment to solve even the most challenging plumbing issue. Day or night, The Cregger Company works around the clock to keep your plumbing system safe and efficient. Call now to schedule a service. The company provides free estimates and has flexible financing options available to help with budget concerns. The Cregger Company loves what they do, especially when customers like you are happy.
Description of Work: They came out the same day to thaw frozen pipes in a very difficult location... it went well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Allison H.
12/2013
5.0
plumbing
+ -1 more
These guys are champions. Super fast, affordable, with really polite and thoughtful technicians. I would hire them again in a heartbeat. Plus they do business in the city of Detroit, and believe me, not every company is conscientious enough to do so. Great work.
Description of Work: Replaced wash tub in the basin; replaced stink pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Mark W.
12/2013
5.0
appliance repair, excavators, heating & air conditioning/hvac, plumbing, water heater repair, wells, drain pipe, gas leak repair, sewer cleaning, drain cleaning
+ 8 more
Cleaned main drain of roots having first inspected system for alternative causes. Also usedcamera to show before and after and locator to establish problem point in the system for potential longer term fix if issue re occured with a rough estimate of potential cost for future work to allow planning and thought
Description of Work: I used CREGGER PLUMBING AND SEWER
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Greg D.
12/2013
5.0
plumbing
+ -1 more
Before the job: Responsive professional people answering the phone and scheduling the job. Scheduled the estimate to be done quickly The person arrived right on time, was professional and provided a written estimate on the spot. The work: Professional well mannered workers who go the job done right. Put down drop cloths to protect floor to the master bath. Cleaned up after the job was done. I am ready for the finish contractor right on schedule. Would highly recommend these guys... Best experience with trades workers I have had.
Description of Work: Rough plumbing for Master Bathroom
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Barbara F.
12/2013
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
+ 1 more
Kevin was amazing! He was on time, very professional, and did everything beyond my expectations. I would highly recommend this company to anyone. This is the second time I have submitted a review, so hopefully it will go through this time.
Description of Work: Ran a new gas line for dryer (up to code); flushed out boiler system; installed an automatic water feeder on boiler; checked radiator vents
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Anthony L.
12/2013
5.0
plumbing
+ -1 more
The drain pipe carrying water from my kitchen sink/dishwasher right where it goes into the wall was corroded open, causing leaking into the basement. I called Cregger Plumbing and Sewer at 8:30am in the morning, shortly after I noticed the issue. Though they said they didn't have any regular appointments open, they did mention I could be put on an 'emergency list'. They basically said that I would get service today, but they wouldn't be able to give me but 30 minutes notice. I needed to go that route as I was currently home but wouldn't be able to take another day off of work. Given the situation, I didn't expect a call in the morning. I did receive a call later in the day after 4:30pm that a technician was in my area and would be by soon. The technician did arrive shortly after 5:30pm. This may seem late, but given I called in the morning without much notice, I was satisfied just to get someone out the same day. After he initially assessed the issue, I asked him for a best-case and worst-case scenario. He said if there wasn?t much more to it that getting the corroded pipe out of the wall and replace it, it would be around $325. He said worst case would be if it didn?t come out clean and he had to chip away longer and deeper that it could be in the neighborhood of $450. Things went well and In the end it took him under an hour to complete the repair--removing the corroded pipe and replacing it and the galvanized on either side if it with PVC. The total cost of the job was $325. I was satisfied with the experience and will use Cregger Plumbing and Sewer in the future. *Update - after talking to others about the work that was done, I got the impression that I overpaid a bit. Calling around asking for estimates for the issue I had fixed did confirm that. They may just charge more than average, or it was just how they deal with the "$111 for $200 worth of service" Angie's List coupon--this is the only service I've received from Cregger. So, I did adjust the price grade from A to B, but I still do not regret going with Cregger and would still use them in the future, though next time I will get more quotes.
Description of Work: Replace corroded pipe under kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Carol H.
12/2013
5.0
plumbing
+ -1 more
They were excellent. They were on time and cleaned up when they finished. I've used them before.
Description of Work: This was a Big Deal for $200 of Plumbing Services! They fixed the exhaust pipe in the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Sheila W.
12/2013
4.0
plumbing
+ -1 more
I was able to get service the same day I called. help was friendly and professional. I have had no problem with the water heater since it was resolved. They were going to walk away without clean but did an adequate job when i pointed it out and apoligized for the oversight.
Description of Work: dx broken water heater and replaced with new the same day!
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Suketu M.
12/2013
5.0
gas leak repair
+ -1 more
Installed new gas line for dryer..excellent work!
Description of Work: I used Cregger Plumbing & Sewer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Brenda H.
12/2013
4.0
plumbing
+ -1 more
Inspected garbage disposal and replaced with new disposal. It went good; so far, no problems.
Description of Work: I purchased a BigDeal from Cregger Plumbing & Sewer.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$111
Jim G.
12/2013
5.0
plumbing
+ -1 more
Mike was very professional, did a good job, and left the area clean
Description of Work: Replace kitchen faycet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Johanna L.
12/2013
2.0
plumbing
+ -1 more
I don't even know where to begin to describe this malfunctioning company. We hired Cregger Plumbing to help us install a water line to a new kitchen in our basement. The quote Derek (the owner) gave us was reasonable, and we got a coupon on Angie's list towards the work. So far so good. On the scheduled day a crew of two plumbers show up and start off by telling us, that what Derek had quoted us was not going to work. They would have to open up our drywall to lay the lines (the quote was for mounting the lines on the wall). They would need more and different parts, and basically told us that they wouldn't be able to complete the work this day. Two weeks later they came back to finish the job and hook up the remaining appliances. It took many calls to the disorganised office manager to get them to come back. Finally another worker (David) shows up, whom we hadn't seen before and who didn't know anything about the job. To cut a very long and frustrating story short, David ended up setting our basement under water, ruining the new laminate floor we had just installed, and the company told us very rudely that they see NO responsibility on their behalf. The owner is currently ill, and we hope he gets well soon, to take charge of his company again. At this point in time, we strongly advise against hiring Cregger Plumbing.
Description of Work: Install a new water-line and drain in basement to connect to new kitchen.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$1,000
Response from Cregger Plumbing, Heating & Cooling
[member name removed], Thank you very much for the wishes towards good health. They are greatly appreciated. I hope you and your family have a wonderful holiday season. Your report is incredibly inaccurate however. Your flooded basement was caused by your sewage ejection pump, which during my initial estimate, i noted the backed up toilet paper residue at the floor drain and advised you to keep an eye on the pump. When you flooded, we responded immediately. Upon inspection, it was found your sewage ejection pump was not working. As you stood there and watched, we got your pump to function and the water in the toilet, which overflowed, causing the damage, went down. We noted this 3 different times on invoices as well as in conversation with you. This evidence and information however, was not accepted by you. You insisted we were responsible and demanded that we replace your floor. If our work was the cause of damage, we would have happily taken care of this. Considering we warned you about the pump, responded when you had an issue, and have tried to advise you since, all to no avail; there appears to be nothing else we can do. If you continue to use the bathroom, without replacing the sewage ejection pump, you will flood again. I hope you take our advice and complete the needed repair. While i am displeased you are not happy with our efforts, your outright refusal to believe the facts makes this unfixable. Instead, you have chosen to attempt to blame us for something we did not cause. While taking no responsibility for not heeding not only all the advice we gave prior to working for you, but the plain indications on the floor of your mechanical room showing the repeated failures of your pump. While I appreciate your feedback, your telling of the facts is incredibly misguided. Good day madam. Derek Mackie Master Plumber
Pamela W.
12/2013
5.0
plumbing
+ -1 more
Randy was able to stop the leaking outdoor faucet at least for the winter. I was given options and estimates to resolve other plumbing issues a round the house. Randy was friendly and professional throughout the entire visit. I would definitely enlist Cregger's services to fix other plumbing issues around the house again
Description of Work: Resolved the leaking outdoor faucet and look at a rocking toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Gail B.
12/2013
5.0
plumbing
+ -1 more
I was very happy with them. They were very excellent and they even came back when I found something wrong.
Description of Work: I purchased the Big Deal: $111 for $200 of Plumbing Services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Joyce G.
12/2013
3.0
plumbing, drain cleaning
+ 0 more
The guy came he was nice, pleasant and business like. He seemed to do a good job. However in the last week, I have heard the same noise I have heard before the work was done. At first it went away, and now it has come back. At this point I have to call them back, the problem is still there. Update- I called him back today and he came out. He was unable to find anything. I am okay with how that went. We will keep an eye on things.
Description of Work: I heard gurgling noise in my laundry room from my sink. He made repairs to the sink.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$111
Trenda B.
12/2013
5.0
plumbing
+ -1 more
Very well. The workers were great. They cleaned up and it was a great experience with them. They will now be my official plumbers!
Description of Work: replace old piping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Mary B.
12/2013
5.0
plumbing
+ -1 more
I had a leak under the kitchen sink. Aaron was the plumber who came out. He was on time and very pleasant. He replaced the old chrome trap, which was leaking, with new PVC pipes. He also had to replace the connecting pipes which took awhile and made me nervous about what the end price would be. | |I also had a faucet which I had previously purchased elsewhere installed. it took Aaron quite awhile to remove the old faucet because whoever originally installed it tightened the plastic nut with a tool rather than by hand as the should have. |I purchased their special of $200.00 service for $111.00 on Angie's list prior to his arrival. The bill was $275.00 and I paid an additional $75.00 which made my actual total $186.00. I thought that was a fair price considering all the pipe that had to be replaced and the problems he encountered. |I also asked for a ballpark estimate for replacing my bathroom fixtures and I will be calling them again.
Description of Work: I used CREGGER PLUMBING AND SEWER
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$186
Kathleen M.
12/2013
5.0
plumbing
+ -1 more
Both experiences were fantastic. Their plumbers and technicians came when they told us they would and performed services promptly. They were all very pleasant and professional. Their prices were reasonable for services they performed. With last service call, they didn't even charge us for diagnostic visit (which was NOT short) and instead just billed us for the service that they performed the next day. Highly recommend this excellent and professional company-we will use them next time we have any plumbing needs!!
Description of Work: We have used them twice-once for kitchen faucet installation (fancy gadgets one) and more recently for more serious need-we had extremely high water bill and needed to find source of leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
MARK E.
12/2013
5.0
plumbing, drain cleaning
+ 0 more
Basement flooding emergency forced call out to plumbing-sewer cleaning firm on an early Sunday evening. My usual go-to plumbing firm couldn't confirm an appointment time - Cregger was able to confirm an appointment within an acceptable amount of time. James @ Cregger explained when he could be with me and turned up when he had estimated. James was very professional and courteous and found root cause of problem very quickly, staying for an appropriate amount of time to ensure that problem was resolved. Fortunately issue was not major and call-out for 10 minute fix was very reasonably priced for after-hours call out charge. Now I have a new go-to emergency plumbing , and discounts for Angie's customers puts them at top of my list.
Description of Work: Emergency Sunday evening callout for basement flooding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
edgar J.
12/2013
5.0
plumbing
+ -1 more
No problems with the either gas line. Would use again
Description of Work: I had a natural gas line installed in my kitchen and in the patio area of my backyard for a grill.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Michael M.
12/2013
4.0
drain pipe
+ -1 more
The service was fine, quick, clean and well-done.
Description of Work: There were two outdoor water faucets that were faulty and replaced.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$450
Marie H.
12/2013
5.0
plumbing
+ -1 more
Was in/out in 5 minutes (I had an adult to let him in). Did the job though and provided advice for future. No issues since. Didn't call me upon arrival as requested. I wanted him to look at my fireplace and give me a quote. Now I'll need to pay for another appointment for a quote.
Description of Work: unclogged toilet. just not flushing...
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Cregger Plumbing, Heating & Cooling
Hello, You will not need to pay for us to come out and look at your fireplace. Our estimates are always free of charge. Give us a call and we will get you set up. Have a wonderful night!!! Sincerely Derek Mackie Master Plumber
David G.
12/2013
5.0
plumbing, drain cleaning
+ 0 more
In the period of about 2 1/2 weeks,we required drain opening services twice. First on the kitchen sink line and then on the master bathroom vanity drain line. Two totally unrelated incidents. In an earlier review, the kitchen drain line repair was described. The master bathroom vanity drain was more bizarre. In the early 1960's, when the house was built, the drain was installed with 2 sharp 90º bends before entering a Tee that led to the main waste line. The Tee was directly attached to the roof vent. Snaking the line from under the sink was difficult and became futile when the snake head broke inside the drain line. (Remember it went through 2 sharp 90º bends before hitting the Tee.) The only recourse was to open the wall and remove the bad section of drain line. To our surprise, we found lodged in the tee a rotted black walnut seed apparently from the tree near our house. (That tree is now gone but for other reasons!). Apparently a squirrel dropped a walnut down the drain vent. No wonder repeated applications of Draino did nothing! It is also the reason the snake head broke inside the drain line (The snake head was recovered!). The bad section was removed and the drain line was easily rerouted to avoid the 2 sharp 90º bends (which were also badly corroded). The plumber referred us to an acquaintance who did damage restoration. For another $125.00 the wall was repaired and we also had some other minor wall repairs taken care so the hall and bedroom walls could be repainted properly. Yes the two incidents were aggravating being so close to each other. However, Cregger was very professional in handling the issues and made it less stressful.
Description of Work: Attempted to open bathroom vanity drain, wound up having to open wall to replace bad section of drain.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575
Gloria N.
12/2013
4.0
plumbing
+ -1 more
They were able to come out and provide emergency service to replace my non-working sump pump. They were prompt, neat, and were done within an hour.
Description of Work: Replaced a sump pump that wasn't working.
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Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Wells and Pumps,
Appliance Repair,
Heating and Air Conditioning,
Drain Pipe Installation,
Excavating,
Natural Gas Lines,
Water Filtration and Softening,
Doors
FAQ
Cregger Plumbing, Heating & Cooling is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Cregger Plumbing, Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa