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Creative Wood Products

Founded 1986 • With Angi since June 2008

4.8

(22) Verified Reviews

Description

Additional DBA - Creative Wood Products L.L.C. email- steve@cwpdeck.com...

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Verified Reviews

A few reviews for this pro...
5.0

10/14/2019

He responded the very next day & explained that seeing I would be having it done in spring I should wait to get a quote then. I appreciated that he got back with me.

Description of Work
Needed a quote on having a deck built

Category decks

1.0

11/01/2018

Never called to setup an appointment or provide an estimate

Description of Work
Repair decking with composite

Category deck cleaning

5.0

05/30/2017

Steve came to our home within days of my original call and spent over an hour measuring and inspecting. He provided a quote within a week of his visit. He was not the lowest price among the quotes we obtained, but he definitely gave me the most detailed quote and provided a lot of good options/suggestions. He gave me a start date that was met. His crew was on site on time every day until the job w...

Description of Work
I was looking to get my 18 year old deck re-built and was hoping to be able to re-use the existing framework.

Category decks

3.0

04/13/2016

All of the other contractors could provide a quote for the deck immediately, Creative Wood Products said they would have to get back to me in 1.5 weeks. They never followed-up with a quote. Poor business practice for never following-up. Guess they didn't need my business.

Description of Work
Came out for a consultation on a deck installation. Very knowledgeable on products, but would not install Trex decking, which is what we were considering. They did offer an alternative, PVC.

Category decks

4.0

07/18/2014

Had a very nice visit from Steve, who promised to give us a quote within three weeks (which is ridiculous). Never heard from him again. Followed up twice -- no response. UPDATE: Steve called to make a sincere apology, and delivered our requested quote just two days later. I understand that things sometimes slip through the cracks, and appreciate the effort to make it right. Thus, I'm raising the o...

Description of Work
Nothing.

Category decks

Service Provider Response

Hi [member name removed], I wanted to apologize for not getting back to you regarding your project quote. I am not sure how I missed your messages, but I did and that is definitely my fault. I will call you shortly , instead of just replying in this email. I did want to say that the 3 week timeframe for me getting back to you with the quote did include the time that I was going to be out of town o...

    Services Offered

    Decks, gazebos, enclosures, additions & general remodeling.

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    Yes
    Payment Options
    Check
    Senior Discount
    No
    Emergency Service
    No
    Warranties
    Yes