About us
Business highlights
88 years of trusted experience
Family Owned & Operated
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Photos of past projects
Reviews
4.5325 Reviews
Showing 251-275 of 325 reviews
ajinkya M.
12/2023
heating & air conditioning/hvac
 + -1 moreGood people.. very helpful
Description of Work: Inducer motor replacement and general maintenance
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$2,000
Diane R.
05/2022
heating & air conditioning/hvac
 + -1 moreThe work was great.
Description of Work: Put it a hvac system
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$8,400
Response from Thornton & Grooms Heating, Cooling, & Plumbing
Danielle B.
04/2022
heating & air conditioning/hvac
 + -1 moreGreat service
Description of Work: New ax unit
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
Response from Thornton & Grooms Heating, Cooling, & Plumbing
Gary Z.
02/2022
heating & air conditioning/hvac
 + -1 moreVery well.
Description of Work: Heating & A/C
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Thornton & Grooms Heating, Cooling, & Plumbing
Luba T.
02/2022
heating & air conditioning/hvac, plumbing
 + 0 moreExcellent, best service ever.
Description of Work: Heating & A/C
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$10,000
Response from Thornton & Grooms Heating, Cooling, & Plumbing
Regina R.
02/2022
heating & air conditioning/hvac
 + -1 morePerfect and professional
Description of Work: Heating & A/C
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$5,800
Response from Thornton & Grooms Heating, Cooling, & Plumbing
Mark C.
02/2022
heating & air conditioning/hvac
 + -1 moreIt went very well.
Description of Work: Heating & A/C
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Yes, I recommend this pro
$200
Response from Thornton & Grooms Heating, Cooling, & Plumbing
Carl C.
02/2022
heating & air conditioning/hvac
 + -1 moreGreat yearly check up
Description of Work: Heating & A/C
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Thornton & Grooms Heating, Cooling, & Plumbing
Kyle D.
02/2022
heating & air conditioning/hvac, plumbing, drain pipe, sewer cleaning, drain cleaning
 + 3 moreit went very well
Description of Work: Heating & plumbing
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Thornton & Grooms Heating, Cooling, & Plumbing
Prasath L.
02/2022
heating & air conditioning/hvac
 + -1 moreGood and Quick
Description of Work: Heating & A/C
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Thornton & Grooms Heating, Cooling, & Plumbing
JOE Y.
02/2022
heating & air conditioning/hvac
 + -1 moreWent great.
Description of Work: Heating & A/C
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Thornton & Grooms Heating, Cooling, & Plumbing
Lisa K.
10/2017
heating & air conditioning/hvac, plumbing
 + 0 moreGreat, I love them
Description of Work: Furnace check
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$180
Lindsay C.
09/2017
heating & air conditioning/hvac
 + -1 moreAs expected.
Description of Work: Very professional!
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Lindsay C.
09/2017
heating & air conditioning/hvac, plumbing
 + 0 moreTotal professionals!
Description of Work: New AC system
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
PETER S.
07/2017
plumbing
 + -1 moreIt went well
Description of Work: I needed a drain unplugged
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$99
Christine H.
07/2017
heating & air conditioning/hvac
 + -1 moreThe price was average.
Description of Work: It was for just a checkup. They just cleaned out the filter and checked the air conditioning and the furnace itself.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$75
Heather C.
07/2017
drain cleaning
 + -1 more.
Description of Work: They unclogged a drain.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Kathleen H.
06/2017
plumbing
 + -1 moreunknown
Description of Work: We have used them for 30 years with outstanding service. A few years ago, Thorton and Grooms was sold to a much larger firm and I was unsure how the "new" Thorton and Grooms would handle our service. I was delighted to see that the biggest difference I have noticed is the use of more advanced technology. Every service person who has come has been a highly knowledgeable professional, very polite, helpful, and thoroughly explains what he has done. They are happy to talk to my husband about their recommendations even though I have to call him at work. They use an independent security system that provides you with the picture of the service person who is coming to your house. That service, also, checks multiple records of the service people frequently which I appreciate. Safety and security are important factors in deciding who you allow into your home.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Martin K.
06/2017
heating & air conditioning/hvac, plumbing
 + 0 moreVery well.
Description of Work: AC repair. No AC on 94 degree day. Same day repair - very cool.
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Yes, I recommend this pro
CAROL K.
05/2017
plumbing
 + -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$700
Miriam I.
05/2017
heating & air conditioning/hvac
 + -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$200
LIZ S.
08/2006
plumbing
 + -1 moreThe workmen are clean, pleasant and professional. The owners and office staff are responsive and pricing is reasonable. This is our fourth time using T&G in the past year for a major ($3000+) repair. They are now our #1 choice. Although I have lived in the Birmingham/ Bloomfield area most of my life, I had never had contact with them until last year. This is for three 3 reasons; my dad is a handy and always took care of our house, as an adult I had the perception they were pricey and I was determined to use smaller companies. We returned from a trip in Aug 2005, to a broken A/C, during a heatwave. The guy we were using couldn't get us a new unit, had to go through his brother, who wouldn't return his calls. T&G, who we had never used had a new unit installed two days later. Still, when we decided to replace our water heater, I again chose an independent. T&G had to bail us out when it turned out my chosen independent contractor was in way over his head.
Description of Work: We discovered a leak in 1/2 bath, coming up from floor. My house is on a slab. First T&G snaked the toilet, then ran scope. They discovered broken waste pipe under floor in adjacent kitchen. Then they snaked and scoped all the way to the outside of house (based on age of house, to ensure no other breaks existed). At this point they advised us to call our insurance company to ask for their participation. They wrote up an estimate for State Farm and answered their questions. State farm agreed that it was a covered incident. After they tented off their work area to protect the rest of the house from the dust/debris, they broke through tile floor and replaced broken pipe. Next, they re-mudded tile area, so we would have a somewhat level surface in kitchen until we could have floor replaced. We also replaced that toilet and the one in the main bath with upgraded Toto toilets. Insurance covered only part of the job ($2023).
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$4,201
PATRICK Q.
06/2006
heating & air conditioning/hvac
 + -1 moreI was very happy with the service and the information provided. The technician did a good inspection of all of the components of the system. Additionally, he provided me the information I will need to provide the maintenance on the system myself, saving me future service calls and money.
Description of Work: Performed an inspection on a 50 year old hot water heating system in a house we have made an offer to purchase. Since I have very limited exposure to hot water heat and the home inspector had limited experience in this area, I needed an expert in the field.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$150
03/2006
heating & air conditioning/hvac
 + -1 moreIT WAS AN EXCELLENT EXPERIENCE FOR US. THE WORKMANSHIP WAS EXCELLENT AND THE SERVICE TECH DID A GREAT JOB. HE WAS INFORMATIVE AND COMPETENT. THE COMPANY IS VERY HIGHLY RECOMMENDED AND RESPECTED.
Description of Work: THEY CLEANED AND SERVICED OUR FURNACE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$80
WENDY D.
03/2006
heating & air conditioning/hvac
 + -1 moreTHE GUY WHO CAME OUT TO GIVE THE ESTIMATE WAS VERY PROFESSIONAL AND THE INSTALLERS KNEW WHAT THEY WERE DOING. I THINK THE PRICE WAS REASONABLE BECAUSE ANOTHER COMPANY GAVE US THE SAME QUOTE. THEY GOT THE WORK DONE AS PROMISED.
Description of Work: THEY REPLACED THE FURNACE.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$6,300
Contact information
24565 Hallwood Ct, Farmington, MI 48335
http://www.thorntonandgrooms.comService hours
Sunday:
ClosedMonday:
7:00 AM - 7:00 PMTuesday:
7:00 AM - 7:00 PMWednesday:
7:00 AM - 7:00 PMThursday:
7:00 AM - 7:00 PMFriday:
7:00 AM - 7:00 PMSaturday:
8:00 AM - 4:00 PMLicensing
Bonded
Insured
Licensed*
Trade License Number
8106666
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
04/30/2028
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Drain Cleaning
FAQ
Thornton & Grooms Heating, Cooling, & Plumbing is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 4:00 PM
Thornton & Grooms Heating, Cooling, & Plumbing accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Thornton & Grooms Heating, Cooling, & Plumbing offers free project estimates.
Yes, Thornton & Grooms Heating, Cooling, & Plumbing offers eco-friendly accreditations.
No, Thornton & Grooms Heating, Cooling, & Plumbing does not offer a senior discount.
No, Thornton & Grooms Heating, Cooling, & Plumbing does not offer emergency services.
Yes, Thornton & Grooms Heating, Cooling, & Plumbing offers warranties.
Thornton & Grooms Heating, Cooling, & Plumbing offers the following services: Furnace Maintenance
Air Conditioner Maintenance
Plumbing Maintenance
Water Heater Maintenance
Drain Unclog
Drain Repair or Replacement
Replace or Install Air Conditioners
Replace or Install Furnaces
Replace or Install Boilers
Replace or Install Whole Home Humidifiers
Replace or Install Air Filtration
Electrical
Duct Installation or Repair
Contact information
24565 Hallwood Ct, Farmington, MI 48335
http://www.thorntonandgrooms.comService hours
Sunday:
ClosedMonday:
7:00 AM - 7:00 PMTuesday:
7:00 AM - 7:00 PMWednesday:
7:00 AM - 7:00 PMThursday:
7:00 AM - 7:00 PMFriday:
7:00 AM - 7:00 PMSaturday:
8:00 AM - 4:00 PM