My name is Bill Griffin. I am the owner and an ASE master certified technician of Griffin's Auto Clinic. I am extending a personal invitation to come and experience what quality auto service is at our repair facility. At Griffin's its not about just the cars, its about the customer. My staff and I understand that in these trying times that the last thing you want to have happen is a costly repair. That is why we make sure that your vehicle is in tip-top shape and that you are informed of everything that is going on with your vehicle and that you have a solid game plan as to how to address the issues in a matter of importance. We call this our repair blueprint. It allows you to fix the immediate concerns and decide in the future what to fix as money and time allows. There are no pressure sales here. Just good old fashioned honest business practices. There are two things I look to achieve here. Good customer relationships and quality repairs fixed right the first time. Come to Griffin's and become a part of our automotive repair family. Because that is what you are to us and how you will be treated every time you are with us. Thank you for visiting our site on Angie's List. I hope to hear from you soon. Award winning. Additional contact name - Bill Griffin. Additional fax - (248) 888-9408.
Thank you for the good review. We are happy that you chose us as your auto repair of choice. We look forward to taking care of your vehicles for a long time. it was a pleasure meeting you.
Kathleen R.
11/2016
5.0
auto repair
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
GEORGE W.
02/2013
5.0
auto repair
+ -1 more
Everything went great and was done quickly. We're going to have our cars serviced at Griffin's from now on!
Description of Work: Oil and filter change.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$28.09
Response from Griffin's Neighborhood Auto Clinic
I am glad to hear you have chosen to make us your primary automotive service center. We will always go over and above for all of our customers. Welcome to our family!
Adam G.
12/2012
5.0
auto repair, car inspections
+ 0 more
Went Great, i dropped my wifes car off early Friday because my wife said it was making funny noises and we knew it was time to have the entire car checked. Bill the owner called me a few hours later to tell me what needed to be done and the importance of each repair (if i could wait and how long). I decided to get everything done since I have two young kids and want the car to be running perfectly.Bill was great start to finish, very friendly and very honest (the repairs came in $100 dollars less than what he quoted me on the phone) Also the mechanic working on the car was great he took the time to talk to me and show me a few of the issues that were happening with the car. I will be back for sure, i'm happy to say I have found my neighborhood mechanic!
Description of Work: Check Tune Up Safety inspection Check BreaksChassies lubrication, oil and filter change Replace front brake pads and rotors Clean and adjust rear breaks Replace fuel filter Replace center high mount stop lamp Fuel System Clean Brake Fluid Flush
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$715
Response from Griffin's Neighborhood Auto Clinic
I am very glad to hear that you were happy with your experience with us. We work very hard to provide an experience that exceeds all others. We want you to be happy and comfortable and most importantly 100% satisfied! Once you come to us you are part of our extended automotive family. I look forward to a long lasting business relationship with you!
Bill T.
12/2012
5.0
auto repair
+ -1 more
The radiator had been replaced by another repair shop and the line leaked. I do most of my repair work myself so I new where the leak was and what the issue was. The problem was the fitting was the wrong one. I could not find the correct fitting. I called Griffins and ask if they could help and they did. Griffin found a fitting that would work and the issue was resolved. This save me from having to replace the radiator and two fitting which would have cost three times what I paid.
Description of Work: Transmission line was leaking at the radiator cooler connection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Griffin's Neighborhood Auto Clinic
I am very happy that worked out for you and we had an in house remedy for you opposed to another radiator replacement. We will always look for the best and most cost effective solutions for our customers.
Erv W.
11/2012
5.0
auto repair
+ -1 more
Went in without an appointment and was taken in promptly. Preformed service at a very reasonable price and applied Angie's List discount. They found a loose heat shield and fixed it at no additional charge. Friendly and very knowledgeable.
Description of Work: Oil Change. BG transmission flush and fluid replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Griffin's Neighborhood Auto Clinic
Thanks Member for giving us the opportunity to be your auto repair place of choice. It was a pleasure chatting with you while you waited for your car. Anytime oyu need us give us a call. we are always here to help.
Janice N.
11/2012
5.0
auto repair
+ -1 more
They were very fast and only had to have the car overnight. With all the repairs they had to do, I expected it to take longer. Very compasionate and competent!
Description of Work: Replaced Radiator, control arm, struts, cooling fans and alignment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Response from Griffin's Neighborhood Auto Clinic
Im very pleased to hear that you were happy with your visit with us. we will make sure to try to keep your trust by performing high level quality service..
GEORGE W.
11/2012
5.0
auto repair
+ -1 more
Our 2007 Saturn Vue had a great amount of noise coming from the left front. Turns out it was the wheel bearing and needed replacing. Scott got us right in and it was replaced in a couple of hours and it's back to running nice and QUITE!
Description of Work: Left front wheel bearing replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$291.07
Response from Griffin's Neighborhood Auto Clinic
Thank you Member for your business and trust. i find it to be a wonderful experience with all of the angie's list clients. Whenever you need us we are only a phone call away...
Sebastian D.
11/2012
5.0
auto repair
+ -1 more
was looking for a reliable mechanic who is trustworthy and focused on good business practices rather than turning a quick buck. I've been cheated before when it comes to car repairs (due to my lack of car knowledge) and I don't want to be in the same situation. The owner of Griffin's Auto Clinic immediately made me feel welcome, explained to me (in lay-man's terms) each repair that was recommended for my vehicle and which repairs were higher priority than others. I never felt that I was pushed into a repair I didn't feel was unnecessary. During subsequent conversations, Bill discussed his business history and philosophy, his focus on family, maintaining technical education/certification, supporting the local economy, etc. I appreciate Bill's openness which helped establish a sense of trust. The repairs of my vehicle were in sync with Bill's personal and professional focus: all repairs were accurate, complete, and tested after implementation. Any concerns or issues I had were remedied (and validated as fixed by the Technician) before I received my car. All questions, concerns, or follow-up items were responded to quickly and precisely. Scheduling the appointment beforehand was easy via a phone call and a defined date/time for the auto shop visit. Follow-up letters and customer feedback are openly welcomed from Bill and his staff. The only small issue I have is that the clinic shop's location can be easily missed since it is not facing the main road (it is located within an commercial complex). I am pleased to have found a mechanic that has excellent service, quality repairs, and trustworthy business practices.
Description of Work: 2002 Mercury Sable: Replaced broken sway bar links and rear struts, welded a broken exhaust pipe, repaired muffler, replaced front pads and rotors, cleaned and adjusted rear brakes, turned rear drums, inspected vehicle for any other issues, and replaced wiper blades.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Griffin's Neighborhood Auto Clinic
Thank you Member for your trust in us. We are here not only to fix your vehicle, but to make sure you have the piece of mind that we feel is necessary to have a completely satisified repair experience. We will always go the extra mile to make sure our customers are happy.
Val M.
09/2012
5.0
auto repair
+ -1 more
Thorough, professional, honest and helpful
Description of Work: oil change, tire rotation safety check etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Griffin's Neighborhood Auto Clinic
Thank you for using our services and trusting us to be your service center. Myself and my staff are here for whatever you may need.
Mark and Ruth H.
09/2012
5.0
auto repair
+ -1 more
Excellent/reliable work, was referred to Griffin’s by a friend, professional, on time, and wonderful service.
Description of Work: Replaced/rebuilt differential in 2004 explorer, was told by another mechanic that it needed repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,770
Response from Griffin's Neighborhood Auto Clinic
I'm glad we could take care of your needs for you Members. Anytime you need us we are a phone call away.
ROSEMARIE R.
08/2012
5.0
auto repair
+ -1 more
I thought it was the steering and the car was making a loud humming sound. They were able to diagnose the problem immediately. They informed me the wheelbearings in the front were going out and the struts were too. The dealership didn't catch the problem two weeks earlier when they had it for a week to do a check-up. Griffin's explained everything to me. As a result of the repairs, the car runs much better.
Description of Work: I took my 2006 Suburu to them to repair.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,075
Response from Griffin's Neighborhood Auto Clinic
I'm glad we were able to take care of your automotive needs and begin to establish a long and trusting relationship. It's very important to Scott and myself to make sure all of our customers are satisfied and keep your mind at ease that the job WILL be done right the first time Member. Sincerely, Bill Griffin
Steve S.
06/2012
4.0
auto repair, car inspections
+ 0 more
The owner Bill Griffin and his mechanics went out of their way to ensure my problems got solved. Their service is superb and prices very reasonable. I would recommend Griffin's to anyone I know.
Description of Work: I came in for noise identification on my DTS Cadillac. They found and fixed the noise and noticed sway bar links that were missing/bad. They replaced those.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
DeEtta M.
06/2012
5.0
auto repair, transmission repair
+ 0 more
On Thursday, June 15, 2012 I called the GRIFFIN AUTO CLINIC to have my car serviced. My appointment was made for Monday,June 18, 2012 at 8m a.m. The early appointment was made so that I would not have a long waiting time to get all of the worked I requested. Scott was there on time to write out my work order. I asked for a Seasonal Car Care Package. This included the following:Transmission Fluid FlushTire Rotation ( I also asked to have my brakes checked at this time, and they were) with great results.A new Oil Filter was put in too. My work was done quickly and very professional by Bill Griffin (owner) and another worker.When I drove my 2008 Buick lucerene CXL out of that lot my car felt like a new automobile again. WOW!!! What a nice ride. I will be going back to my Neighborhood Auto Clinic again and I will tell my friends.
Description of Work: Transmission Fluid Flush Adding Semi Synthetic OilOil filterSeasonal car care packageTire rotation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169.08
Response from Griffin's Neighborhood Auto Clinic
thank you Member. It was a pleasure to sit and talk with you and to get you done in a timely matter as well. Anytime you need repairs we are here to help you make the best decisions to make your service experience a pleasant and painless experience. Thank you for your support and trust. Sincerely, Bill Griffin Owner, Griffin's Neighborhood Auto clinic
DeEtta M.
04/2012
5.0
car tires
+ -1 more
I called them and asked if I could in. They saved the tire and said it wasn't not in a bad spot. They plugged the tire and I was set to go. They checked all my tires to make sure the others were good. That was good service.
Description of Work: I had a huge nail in my tire.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7.2
Response from Griffin's Neighborhood Auto Clinic
Thank you for the review Member. I'm glad it was a simple repair and it was quick and simple as well as getting the opportunity to meet and talk with you. Anytime you need any repairs we will be more than happy to take care of it. Thank you for your business. I'm glad that Angies list connected you to us. Sincerely, Bill Griffin
GEORGE W.
04/2012
5.0
auto repair, radiator service
+ 0 more
Everything went great. No surprises and the work was completed just as Scott said. Excellent work done by Daryl D.
Description of Work: Front and rear brakes replaced including rotors on the front and the rear drums resurfaced. Also had the cooling system flushed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500.04
Response from Griffin's Neighborhood Auto Clinic
Thank you for the glowing review member. Im glad we were able to take care of your automotive needs and that everything went smooth. And yes Daryl is great. He is my lead tech and really cares about my customers and the shop. I look forward to a long postive relationship with you as a customer. Thanks again. Sincerely, Bill Griffin
Susan F.
04/2012
5.0
auto repair
+ -1 more
I think Griffin’s is absolutely wonderful! I’m a regular customer, so they are willing to work with me on pricing and perform minor repairs for free. They’re excellent about answering questions over the phone, and they’ll always make time for me if I have an emergency.
Description of Work: They are my go-to auto shop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Griffin's Neighborhood Auto Clinic
thank you member for the review. It is SO important that these reviews make it to sites such as Angies list. With your inputy it really helps other people make a good,educated decision as to where to conduct business with good, honest companies without the fear of getting ripped off. It's always my pleasure to provide good service to you. Thanks again, Bill Griffin
Karen J.
04/2012
5.0
auto repair
+ -1 more
They are absolutely wonderful! I think they’re very honest and hardworking. I really can’t recommend them highly enough.
Description of Work: I’ve been going to Griffin’s Neighborhood Auto Clinic for ten years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Griffin's Neighborhood Auto Clinic
Thank you for the glowing review. It is always a pleasure to have you come in and we always enjoy our chats with you about your travels. I am very honored to have you as a customer. Thanks again, Bill Griffin
WALLER H.
04/2012
5.0
auto repair, radiator service
+ 0 more
I would consider going back to Griffin.
Description of Work: They drained and refilled my radiator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Griffin's Neighborhood Auto Clinic
Thank you for coming to us. It is always a rather uncomfortable feeling going to a place you have never tried before. I am looking forward to being allowed to build that trust with you and giving you piece of mind that when you come to us you have nothing but the best experience here. Sincerely, Bill Griffin Owner, Griffin's neighborhood Auto Clinic
Maria T.
04/2012
5.0
auto repair
+ -1 more
I’ve had nothing but the best experiences at Griffin's. They are a top-notch company.
Description of Work: I take my car here for maintenance as needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Griffin's Neighborhood Auto Clinic
Thank you. It is always a great feeling to hear my customers are happy with us. I consider your loyalty and repeat business a privilege for us and look forward to continuing to be the company that you prefer for your automotive needs. Sincerely, Bill Griffin Owner, Griffin's Neighborhood Auto Clinic
DONALD T.
01/2012
5.0
auto repair
+ -1 more
They are real good. I will go back to them. I would rate them highly.
Description of Work: I use Griffin's Neighborhood Auto Clinic LLC for auto service. My last visit was for an oil change.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$27
DONALD T.
10/2011
5.0
auto repair, car tires
+ 0 more
They are good. They are punctual and do a thorough job.
Description of Work: I took my car to Griffin's Neighborhood Auto Clinic LLC about a month ago for a front end alignment and an oil change.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$96
Response from Griffin's Neighborhood Auto Clinic
Thank you for the positive report Member. It is always a pleasure to know that our customers are happy. We are always here when you need us. Bill Griffin
Turkelson A.
09/2011
5.0
auto repair
+ -1 more
I did not pay anything the very last time I used them because they were rechecking something, but the time before that I spent maybe $250. I would recommend them to a friend or family member.
Description of Work: I use Griffin's Neighborhood Auto Clinic LLC for auto service. The last time I used them was sometime in August and they rechecked the service light that was on in my car to see what the problem was.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Griffin's Neighborhood Auto Clinic
Thank you for using our shop. We will always go out of our way to keep you and all of our customers happy.
DONALD T.
06/2011
5.0
auto repair, car tires
+ 0 more
The car now runs like a dream. They were very prompt provided a good service.
Description of Work: They did a front end alignment on my car.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Griffin's Neighborhood Auto Clinic
Thank you for the good review. My staff and I are very grateful to have Great customers such as yourself.
SHIRLEY J.
07/2009
5.0
auto repair, radiator service
+ 0 more
My whole family takes their car there. They are reasonably priced. They also pick my car from my house and deliver it back once the work is done. The quality of their work is very good and I have been satisfied with their service.
Description of Work: I go to Griffin’s Neighborhood Auto for my car maintenance and repair. The last time I took my car in there; they put a new radiator in and also did an overall tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Griffin's Neighborhood Auto Clinic
thank you for the glowing review. We try to make an otherwise painful experience as painless as possible. no one likes to fix their vehicles. it is a necessary evil. I like to think that we are the light at the end of the repair tunnel. Glad we our taking care of you.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Tires,
Auto Radiators,
Auto Inspections,
Auto Transmission,
Auto Mufflers,
Auto Glass
FAQ
Griffin's Neighborhood Auto Clinic is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 2:00 PM
Griffin's Neighborhood Auto Clinic accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Griffin's Neighborhood Auto Clinic does not offer free project estimates.
No, Griffin's Neighborhood Auto Clinic does not offer eco-friendly accreditations.
Yes, Griffin's Neighborhood Auto Clinic offers a 10% senior discount.
Yes, Griffin's Neighborhood Auto Clinic offers emergency services.
Yes, Griffin's Neighborhood Auto Clinic offers warranties.
Griffin's Neighborhood Auto Clinic offers the following services: Auto Service & Repair.