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Cutting Edge Granite Inc

Marble and Granite, Countertops and Backsplashes, Ceramic Tile,

About us

Our company prides itself on the great belief that customer satisfaction is key to the success of our business. The quality of our products and services are of the highest standard with no exception. We have a showroom, where we love to meet new people and share our knowledge. Our fabrication shop is in the same building to provide customers with quicker service and higher quality standards. We provide expert fabrication and installation for both residential and commercial projects including: •Custom Designs •Kitchen Countertops (Marble and Granite) •Bath Vanities and Countertops (Marble and Granite) •Floors •Fireplaces •Hot Tubs •Showers Cutting Edge Granite Inc. is dedicated to making your granite dreams come true. We look forward to working with you and will provide exceptional service throughout the entire process.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Counter tops, granite, marble, onyx, quartz, travertine, limestone, ceramic tile, hardwood, carpet, Installation, Existing Counter Top Repairs

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
17%
2
8%
1
8%


Rating CategoryRating out of 5
quality
4.2
value
4.5
professionalism
4.2
responsiveness
4.2
punctuality
4.2
Showing 1-12 of 12 reviews

Judy S.
06/2023
5.0
fireplaces
  + -1 more
excellent.
Description of Work: they did my fireplace.
Rating CategoryRating out of 5
Yes, I recommend this pro

Judy M.
04/2018
5.0
countertops, marble & granite, home remodeling
  + 1 more
We first looked at granite remnants and then saw a quartz sample that seemed perfect. They let us take a sample home and worked with us on price. We looked other places but the service and price were not as good. Installation went perfectly and we love our new bathroom!
Description of Work: Bathroom countertop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Herb J.
08/2017
5.0
ceramic tile, countertops, marble & granite
  + 1 more
Everything with Cutting Edge went great. Everyone we talked to there was super polite and helpful. Their prices on tile were great. They didn't have quite as much selection as a place like The Tile Shop, but what tile they did have was nicer for less money. The tile we ordered showed up on time, and in good condition, no cracked or broken tiles. As far as the granite went, they had a good selection and good prices. We also really appreciated that they were willing to cut granite off of a slab for us for almost every type they had. That was something other granite companies weren't willing to do for a bathroom vanity, even a large one. Unfortunately due to scheduling issues with our contractor, Cutting Edge had to come measure for the install while we were away on vacation, but even without us there, they got it perfect. The end result is fantastic, it looks great with our new bathroom. Overall I'm extremely happy with Cutting Edge and would definitely work with them again.
Description of Work: As part of our master bathroom renovation we purchased two different kinds of tile from Cutting Edge. We also bought our granite countertop from them and they installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

David T.
08/2017
5.0
marble & granite
  + -1 more
They were very good. They were very responsive and their prices were good. There was no charge, They were very quick. They were responsive. They had a nice selection of granite there and their prices were good. I took them photographs and drawings and they gave me the estimates from there. I would call them for another estimate.
Description of Work: I got estimates from them.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy B.
07/2017
5.0
countertops, marble & granite
  + 0 more
Everything went well except the timeframe given for the installation arrival was not good. Expected them mid afternoon 2-4 ish did not arrive until 5pm. Had I known I would not have had to take time off...
Description of Work: New kitchen countertops

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Clare H.
04/2017
5.0
countertops, marble & granite
  + 0 more
Great! Elida was very helpful and even stayed late on a Saturday to help several customers. Person measuring was on time and professional. Installers we're on time, professional, did a great job and cleaned up well.
Description of Work: We purchased kitchen counters and sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Meg W.
11/2016
1.0
marble & granite
  + -1 more
We went to Cutting Edge on a Saturday. The sign claims they open at 10:00am on Saturdays. We arrived 10 minutes early and were standing outside of the business waiting for it to open because we didn't want to sit in the car. At 10:00am, a car pulled into the lot and a man got out of the car. His first words to us in a smug tone were, "I prefer to start dealing with people at 10:30, what do you need?" I advised him that his sign stated the business opened at 10:00am and asked if that was correct. He ignored me and proceeded to unlock the door and walk inside. I then opened the door and asked if he wanted our business to which he stated in a loud, very irritated tone, "What do you need!" I was taken aback. How do people like this continue to stay in business? Needless to say, we left and will never go back. Little did he know, we were about to spend $8K on countertops and installation. Someone who deserves our business will get it. Not some smug, unprofessional guy who doesn't know anything about customer service.
Description of Work: Countertops

Rating CategoryRating out of 5
value
2.0
professionalism
1.0


mary D.
06/2014
5.0
marble & granite
  + -1 more
Original installation went well, but the kitchen granite cracked. The company was very responsive to the repair of the crack and followed up with no hesitation.
Description of Work: Installed granite in kitchen, bathroom and fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

stephen S.
05/2014
3.0
ceramic tile, countertops, marble & granite, plumbing
  + 2 more
They did a great job on supplying the tile and putting it in. They do a crummy job on reworking the plumbing in the sink that I bought from them. They didn't do a real great job on the tile. I never called them back because I thought it would be too much of a hassle.
Description of Work: I used Cutting Edge Granite to put in a tile backsplash and granite countertops.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$5,000

Janet G.
07/2013
5.0
marble & granite
  + -1 more
Everything looks great! We redid our master bathroom in travertine and had granite countertops installed in this room and our other two bathrooms. We had a couple of minor issues as expected in a project this large, but Andrei, Eddie and the crew were more than accomodating and quick to resolve. Everyone, including the showroom staff, was professional and friendly. We had a grout issue a few weeks later, and Andrei took care of it within days of calling him. Even our glass shower door installer commented on how impressed he was with the job they did compared to other bathrooms he has seen!
Description of Work: Installed travertine and granite in master bath; installed granite in two other bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

cale S.
07/2013
2.0
marble & granite
  + -1 more
Installation was inferior. Granite is cloudy and not level. The company came out to address our complaints but nothing was resolved. They were not willing to do anything to fix the problems. Not only was the granite installed improperly but one of the counters even has a chip in it. Update: July 20,2013 Cutting Edge has done nothing to correct the improper installation of the granite we purchased. We were never shown the whole slab of granite as it was outside in the snow, behind other slabs. We saw about 12 inches. Florin Pope from Woodland Cabinets stated the counters should be replaced, they in his opinion could not be repaired. We don't want a discount. We want the product we were promised. I believe this company doesn't follow through with the job promised at purchase. The man who came out to try to repair the improper installation, more or less stated there was nothing he could do to correct the problem. That is why he was asked to leave my home. By the way, there is a connection between Woodland Cabinets Direct and Cutting Edge Granite. I'm sure you won't get an honest answer out of either company.
Description of Work: Granite counters and sink

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$3,000

Response from Cutting Edge Granite Inc
First and foremost, we would like to thank (removed member name) for the opportunity in providing his kitchen countertops. We have been in business for many years and pride ourselves in providing a quality job and a great customer experience through out our projects. We would like to apologize if (removed member name) feels that we have not satisfied his expectations of us. We have tried to correct and meet his demands but have unfortunately been unable to come to a resolution. We would like to explain our efforts and inform Angie’s list of the measures we took to ratify the situation. After we had installed the granite kitchen counter tops (removed member name) contacted us about the granite not being level and requesting a follow-up. The owner of our company went to address the issue and informed (removed member name) that our installation crew would come back out to adjust the granite to be more level. (removed member name) died not want the granite repaired he wanted it replaced or discounted. The owner explained to him that the granite does not need to be replaced just minimally corrected to sit flatter on the cabinets. The installation crew followed through with the reparation and placed the granite so it laid flat on the cabinets. There were no gaps between the granite and the cabinets thusly informing our client that it was as leveled as the floor and cabinets would allow it. We also explained to the client, (removed member name), that because granite is a natural stone some material comes bent or curved from the quarry and there is nothing we can do to adjust that as the customer picks the material and approves it before we cut for any project. Our policy, which every client signs off on states, that all natural stone projects may have certain imperfections and once the client approves the fabrication the material has been accepted as is. We explained to the client that the gap that he had was extremely minimal at 1/16th -1/8th of an inch and well within industry standards. He then proceeded to kick the installation crew out of the house and said that he didn’t want any further repairs but wanted the entire kitchen countertop replaced or a discount for $1000 to accept the job as completed. Since we were no longer allowed in the houses we still wanted to make sure the job was well done so we called the cabinet company to double check our work. Woodland Direct, the cabinet supplier and installer, went to the house and also did a second inspection of the countertop, concluding that the repair was done properly and that the countertop looked very well finished. They informed (removed member name) that the countertop was leveled well and settled on the cabinets. You may follow up with the cabinet company if you have any further questions regarding this assessment, the owner Florin Pope can be reached by phone at 248-880-5939. In (removed member name) complaint he has specified there is a chip in the countertop and that the granite looks cloudy. Chips are a common issue for a granite countertop from everyday use and we are more than willing to come out to repair the chip in said granite countertop. Further more, if the granite looks cloudy this is a sign of an improper cleaner being used and we would like to gift a bottle of granite cleaner to (removed member name). However, we cannot offer (removed member name) his acceptable discount of $1000 or replacement of the granite countertops. We have tried to reasonably deal with the situation and have given every available option to the client but we can’t satisfy anyone who is simply looking for a discount. We would like to thank Angie’s list for listening to both sides of the story and assessing the situation. We hope that you will follow up with Woodland Direct, the cabinet company, to review our statements above. Should any further information be needed please don’t hesitate to contact us. Sincerely, Andrei Ticula Manager Cutting Edge Granite, Inc. Tel: 248-474-9999 / email: andreiticula@yahoo.com

VAL K.
09/2009
3.0
marble & granite, countertops
  + 0 more
They have a lot of remnants in the yard. They do have a large selection of granite to choose from. I was not very happy with them because they did not cut the sink correctly. I specifically told them that I wanted quite a bit of overhang for the under mount sink and they did not cut it correctly. They did a very poor job with the edges. The edges were not even with the walls so my contractor had to do some corrective work. I would not use them again nor would I recommend them to anyone.
Description of Work: I purchased a sink and countertop of granite through Cutting Edge Granite, Incorporated.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$785

Response from Cutting Edge Granite Inc
Dear Member, I am sorry to hear about your complaint. I would just like to extend my apologies for any misunderstanding there was during the job back in 2009. Even though we do not have many complaints on our jobs, on the jobs where there are problems we do like the opportunity to either fix the job or explain ourselves. Since this job was completed such a long time ago I am at a stand still for what can be done at this point. So I am offering to you as an apology a free powder room vanity countertop. Just come on in to our showroom and you can select any remnant you like. Again we are family owned and operated so we try to hold our standards and integrity much higher than other companies.

    Contact information

    24420 Indoplex Cr, Farmington, MI 48335

    www.cegranite.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Marble and Granite,
    Countertops and Backsplashes,
    Ceramic Tile,
    Kitchen and Bath Remodeling,
    Fireplaces,
    Plumbing,
    General Remodeling,
    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation

    FAQ

    Cutting Edge Granite Inc is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 10:00 AM - 2:00 PM

    Cutting Edge Granite Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Cutting Edge Granite Inc does not offer free project estimates.
    No, Cutting Edge Granite Inc does not offer eco-friendly accreditations.
    No, Cutting Edge Granite Inc does not offer a senior discount.
    Yes, Cutting Edge Granite Inc offers emergency services.
    Yes, Cutting Edge Granite Inc offers warranties.
    Cutting Edge Granite Inc offers the following services: Counter tops, granite, marble, onyx, quartz, travertine, limestone, ceramic tile, hardwood, carpet, Installation, Existing Counter Top Repairs

    Contact information

    24420 Indoplex Cr, Farmington, MI 48335

    www.cegranite.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 2:00 PM