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Comfort First Heating & Cooling, Inc.

About us

Comfort First Heating & Cooling, Inc., is a MI Heating, Plumbing, Air Conditioning, Geothermal Heat Pump, Boiler, Energy Audit, Solar & Wind Generator, Water Heater, Furnace & AC repair, service, replacement and maintenance company located in Ingham County. Comfort First Heating & Cooling, Inc. employs only the best HVAC technicians for furnace repair, air conditioner repair, and water heater repair, as well as, all air conditioning replacements, furnace replacements, and boiler replacements.

Business highlights

Emergency services offered
28 years of experience

Services we offer

Air Conditioning, Boiler, Comfort First Heating & Cooling, Energy Audit, Furnace & AC repair, Geothermal Heat Pump, Inc., Inc. employs only the best HVAC technicians for furnace repair, Plumbing, Solar & Wind Generator, Water Heater, air conditioner repair, all air conditioning replacements, and boiler replacements., and water heater repair, as well as, furnace replacements, is a MI Heating, replacement and maintenance company located in Ingham County. Comfort First Heating & Cooling, service

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.715 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
20%
3
7%
2
0%
1
0%
Showing 1-15 of 15 reviews
Howard C.
Mar 2018
4.0
Yes, I recommend this pro
Technician did a very good job.

Steven M.
Oct 2016
5.0
Yes, I recommend this pro
They are very enthusiastic, very nice. Some more knowledgeable than others but that is probably true for all companies.

Sandy L.
Sep 2016
5.0
Yes, I recommend this pro
They were fabulous both times! Air Conditioner: We don't have duct work needed for traditional air conditioning. They identified the perfect location for a wall mounted air conditioner which makes our entire first floor livable on hot days at far less expense installing duct work! Furnace: Our old furnace started leaking Carbon Monoxide on one of the coldest nights in January 2016. Consumer's Power came out, red-tagged and shut it down saying that we would have to replace it. We called Comfort First and they quickly removed the enormous old boiler furnace and installed the new streamlined one. Our house was built around the turn of the century which often make repairs, replacements and installations more difficult. They ran into some snags which they were able to overcome while still keeping us in heat. Brad and his team are very responsive, respectful, knowledgeable and professional plus they do a great job cleaning up when they finished. I highly recommend this company!

GREGORY M.
May 2016
5.0
Yes, I recommend this pro
$90
Everything went very well. The employee showed up a little early. Did a great job of cleaning the furnace. Advised me that the heat exchanger has a leak, and the furnace should be replaced in the next 2 years. Not surprised, as my furnace is very old. Guy was very nice, easy to talk to. No pressure.

GREGORY M.
May 2016
5.0
Yes, I recommend this pro
$90
Everything went very well. The employee showed up a little early. Did a great job of cleaning the furnace. Advised me that the heat exchanger has a leak, and the furnace should be replaced in the next 2 years. Not surprised, as my furnace is very old. Guy was very nice, easy to talk to. No pressure.

GREGORY M.
May 2016
5.0
Yes, I recommend this pro
$90
Everything went very well. The employee showed up a little early. Did a great job of cleaning the furnace. Advised me that the heat exchanger has a leak, and the furnace should be replaced in the next 2 years. Not surprised, as my furnace is very old. Guy was very nice, easy to talk to. No pressure.

Garry L.
Nov 2015
4.0
Yes, I recommend this pro
They had to come back twice. They didn't solve the problem the first time out. They had to send the guy out twice and he didn't get it figured out until the second trip.

Lynn K.
Jun 2015
5.0
Yes, I recommend this pro
$8,000
Everything went smoothly.  They were able to install both Furnace and A/C the same day.

David L.
Mar 2015
4.0
$554
Did a good on calking except he didn't keep the foam of his hands so now we have several brownish hand and finger prints on the siding of the bay window
Response from Comfort First Heating & Cooling, Inc.
"Hi [member name removed] , First of all I would like to thank you for choosing Comfort First to perform some energy related upgrades to your home. I also want to apologize for the dirty prints left on your siding from our work around your window area. I will have someone give you a call and set up a time for us to stop over and clean up the fingerprints left by out installers. Thanks for your continued support and if we can do anything in the future for you please let us know. Thanks Brad Mann"

Michael L.
Mar 2015
5.0
Yes, I recommend this pro
$99
Josh  was very thorough and spent about 3.5 hours checking with infrared camera and performing a blower-door test.  He even went into the attic over the garage and over the living quarters (which was very hard to get to), showed me where all the air leaks were, and how I could fix some of them myself.  I asked him for an estimate for doing a complete foam sealing job, as well as for furnace, water heater and a/c replacements and explained that I wouldn't be able to do any of these right away.  He came back a week later with detailed estimates as requested and said he would check in with me in the fall.  Overall I was very pleased with service.

Lorrie B.
Nov 2014
5.0
Yes, I recommend this pro
$9,000
Great customer service. Installers were punctual, cleaned up after themselves. They had to run new plumbing/venting and did a great job. The office will do all the work for you to take advantage of rebates/discounts offered through the utility company. We will be using them in the future for some insulation work. Highly recommend..

Ralon T.
Oct 2014
3.0
$8,800
Due to inclement weather they were late and were sometimes unprepared due to a lack of materials. Access doors to attic were at first poor quality but were improved. Installed ducts were but not sealed, but this was corrected. Wanted to charge extra for a permit to install chimney liner after the job had begun. The final quality of the work is a B, but I gave it a C because I had to complain for better quality.

Tim B.
Aug 2014
5.0
Yes, I recommend this pro
$1,800
Their quotes for new furnaces were in line or cheaper than 2 other places I sought out.
They pointed out problems with my ductwork, which I could see once they pointed out, and while they would have corrected those problems, I chose to do so and they were fine with that.
On the day they came out to replace the furnace with a replacement model from the manufacturer, the technician arrived on time, took care to protect our home on a rainy day by spreading clean tarps down on the floor, took his shoes off when he needed to find me (I had told him where I would be in a home office if he needed me for anything), and in everything he did he was professional. I appreciate that. I do home repairs myself for someone, and I noticed that in the many small tasks required to install the furnace that he did quality work, rather than just good enough.
Afterwards, he cleaned up after his work. From his work, and the discussion I had with the owner and a sales person, I would trust this company to do good work and stand behind their products and to manage their business well enough so that they can be responsive to their customers.

Jenny T.
Jan 2014
5.0
Yes, I recommend this pro
$9,500
Everything was first rate. They did a really good job. They were timely and neat. They had to reroute some of the plumbing because I didn't have a direct vent. The also had to install an humidifier with the furnace that they had to run some plumbing for too. They knew they had a job in front of them. They are very professional. I applied for a loan for energy-efficient appliances. They helped me with all that paperwork and the home inspectors. Nick was the sales rep and his crew were great to work with. They also had to install a new electrical panel because my old one had melted. When they had to install the AC unit, the panel wasn't up to cold. They came in on a day off and dropped everything to come get this panel and wires replaced. They were just amazing to work with. I would highly recommend them.

Sandy L.
Jul 2013
5.0
Yes, I recommend this pro
$5,600
We had a mini-split air conditioner installed in one day!! It also involved modifications to our electrical service and we had them fix some other things. It saved a lot of time and hassle (and probably money) for them to bring their own electrician instead of finding a separate contractor. We live in a very old house and they were able to sort out some unconventional wiring and everything now works great! The guys were very pleasant, professional, quick and thorough and everything works great!


Licensing

State Contractor License Requirements

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FAQ

Comfort First Heating & Cooling, Inc. is currently rated 4.7 overall out of 5.

Comfort First Heating & Cooling, Inc. accepts the following forms of payment: CreditCard

Yes, Comfort First Heating & Cooling, Inc. offers free project estimates.

No, Comfort First Heating & Cooling, Inc. does not offer eco-friendly accreditations.

No, Comfort First Heating & Cooling, Inc. does not offer a senior discount.

Yes, Comfort First Heating & Cooling, Inc. offers emergency services.

No, Comfort First Heating & Cooling, Inc. does not offer warranties.