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Founded 1997 • With Angi since April 2009
1050 E Alward Rd
Dewitt, MI 48820
Service Provider Response
Hi [member name removed] , First of all I would like to thank you for choosing Comfort First to perform some energy related upgrades to your home. I also want to apologize for the dirty prints left on your siding from our work around your window area. I will have someone give you a call and set up a time for us to stop over and clean up the fingerprints left by out installers. Thanks for your continued support and if we can do anything in the future for you please let us know. Thanks Brad MannService Provider Response
I appreciate the time you took to fill out this response. I have reviewed your concerns addressed here with the staff and I look forward to the opportunity to improve the overall quality of our company. In regards to your concerns... Unfortunately parts are often costly in nature, these are well beyond our ability to control. I am unaware of any other company that is willing to refund the cost of parts if a customer chooses to upgrade to a new furnace, but we did that for you to be fair. Ultimately you paid for no parts so a complaint in regards to parts being too expensive is highly unusual. Unlike the contractor that installed your furnace initially, we were there to help you restore heat to your home, and keep your house from further damage caused by an emergency no heat situation. As for the furnace installation itself, you were given a competitive price on a new furnace. I know this because if it hadn't been, you would hired a different contractor to replace your furnace. The itemized invoice for the purchase of the furnace was provided to you before you even cut us a check to start the work. It listed in detail all the installation measures you would be getting within your contract along with the total price to complete the project. After installation was completed you asked for an itemized parts list of the furnace components and pieces which we informed you that we do not do. The furnaces are priced in packages with all parts and labor taxes and permits priced together as one total. No heating contractor itemizes out the cost of every part within the furnace and I would encourage you to call 20 of them and test this fact. We highly appreciate your business and thank you for uses us. Policies however are up to us as a company to decide on. Our customers have free choice to hire, or not to hire, us based on those policies. We stand as we always have to provide the BEST DEAL to our customers. If you feel we didn't provide the guarantee that we promise on the BEST DEAL GUARANTEE page of our website then I encourage you to contact our office so that we can discuss it further.For faster service please contact the office directly at 517-333-9473 or via email at scheduling@wireworksinc.com. Office hours are 8:30a-4:30p, after 5p appointments available based on schedule availability. Install all electrical residential, commercial or industrial including build outs, renovation, retrofitting or trouble shooting, any electrical include phone, data, TV, power quality, heated driveways roofs and floors, sub-metering, motor controls, repair storm damage and electrical protection from arcing & ground faults. We also install Sense, the home monitoring system to track energy usage right on your smart phone. Â
Angi Certified
Family owned and operated since 1944, Wallside sells directly to the homeowner, manufacturing and installing its own products. With a factory/showroom located in Taylor, Mich., the vinyl window manufacturer services two thirds of the lower peninsula of Michigan and northwest portions of Ohio. Â
Angi Certified
Comfort First Heating & Cooling, Inc., is a MI Heating, Plumbing, Air Conditioning, Geothermal Heat Pump, Boiler, Energy Audit, Solar & Wind Generator, Water Heater, Furnace & AC repair, service, replacement and maintenance company located in Ingham County. Comfort First Heating & Cooling, Inc. employs only the best HVAC technicians for furnace repair, air conditioner repair, and water heater repair, as well as, all air conditioning replacements, furnace replacements, and boiler replacements.
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Comfort First Heating & Cooling, Inc. is currently rated 4.4 overall out of 5.
Comfort First Heating & Cooling, Inc. is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Comfort First Heating & Cooling, Inc. accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available, PayPal
Yes, Comfort First Heating & Cooling, Inc. offers free project estimates.
Yes, Comfort First Heating & Cooling, Inc. offers eco-friendly accreditations.
No, Comfort First Heating & Cooling, Inc. does not offer a senior discount.
Yes, Comfort First Heating & Cooling, Inc. offers emergency services.
Yes, Comfort First Heating & Cooling, Inc. offers warranties.
Comfort First Heating & Cooling, Inc. offers the following services: Comfort First Heating & Cooling, Inc., is a MI Heating, Plumbing, Air Conditioning, Geothermal Heat Pump, Boiler, Energy Audit, Solar & Wind Generator, Water Heater, Furnace & AC repair, service, replacement and maintenance company located in Ingham County. Comfort First Heating & Cooling, Inc. employs only the best HVAC technicians for furnace repair, air conditioner repair, and water heater repair, as well as, all air conditioning replacements, furnace replacements, and boiler replacements.