The Vehicle Services Group LLC

Auto Detailing, Car Washes, Carpet Cleaning,

About us

Mobile vehicle steam cleaning detailing service implementing environmentally "Green" water conservation initiatives removing bacteria, embedded dirt, harmful germ contaminants and hidden vehicle pathogens from cars, trucks, mini-vans, crossovers, SUV's. ***New Services Available*** Gloss Enhancement, value based (Exterior) clay-bar, blemish swirl / scratch removal services. Hi-Gloss, wheel polishing, wheel buffing (Exterior) protection waxing finish Also services Commerce Township, Lake Orion, Centerline, Berkley & Dearborn

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Vehicle Sanitation & Deodorizing! Swirl & Scratch removal! **ENHANCEMENT SERVICES NOW AVAILABLE!!!!!!**

Services we don't offer

Engine Cleaning

Amenities

Free Estimates
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 476-500 of 510 reviews

Peter B.
11/2012
5.0
auto detailing
  + -1 more
Car looks better than new.
Description of Work: Detailed automobile, inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Andrew W.
11/2012
4.0
auto detailing
  + -1 more
.
Description of Work: I purchased a big deal for a Mobile Auto Detailing.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$99

Paul G.
11/2012
4.0
auto detailing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Anton T.
11/2012
5.0
auto detailing, carpet cleaners, car washes
  + 1 more
The service was excellent.
Description of Work: They were on time, friendly and did an outstanding job on three Cars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Muneer A.
11/2012
5.0
auto detailing
  + -1 more
Superb!!!
Description of Work: Did an amazing job. Extremely happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Laura M.
11/2012
5.0
auto detailing
  + -1 more
See above.
Description of Work: Excellent experience - kind, curteous, professional. Did a great job. Would use the company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Chris K.
11/2012
5.0
auto detailing
  + -1 more
They did a good job.
Description of Work: They came to our home to do auto detailing. I had purchased a big deal for mobile auto detailing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Linda B.
10/2012
5.0
auto detailing
  + -1 more
Excellent...
Description of Work: This father and son team did an excellent job. I am extremely pleased the car detailing. It looks brand new inside and out. They even dressed the tires. The cigar smoke has vanished and the seats look brand new. It is so connivent to have them come to my home and I'm guessing they would come to your office. The whole process took about 2 1/2 hours. I definitely hire them again. Thanks guys, my car looks great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.99

Joyce P.
10/2012
5.0
auto detailing
  + -1 more
unknown
Description of Work: Auto Detailing of my vehicle, interior and exterier. I hope that my Selecting "A" indicates the best. They did an outstanding job, and I would use them again.l

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

michael W.
10/2012
5.0
auto detailing, carpet cleaners
  + 0 more
Excellent
Description of Work: Complete car detailing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Charlotte D.
10/2012
5.0
auto detailing
  + -1 more
I went well.
Description of Work: Auto Detail inside and out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Frank M.
10/2012
1.0
auto detailing
  + -1 more
see above.
Description of Work: AfterI paid then thet tell me that it will be 100.00 more because it is a SUV plus another 30.00 because I live to far out. He claimed it was in the small print. I do not have to for small print. When I need something I need it now my free time is very limited. It also took him a month to call me back and set up an appointment.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from The Vehicle Services Group LLC
Our sincere apologizes, as our goal is to best accommodate all Angie's List members in a timely fashion. The expected detailing opportunity never presented itself as the work complete date of Thurs, 05-24-12 reflects due to member receiving upon request his coupon refund on Wed, 05-02-12. The Big Deal "Fine Print" specifically requests a little patience from all members upon their coupon purchase asking for some open flexibility due to the growing popularity of the $99.00 deal. Misinterpretation, upon review, appears to be the clear misunderstanding, as no verbal confirmation requesting additional surcharges of $100.00 for SUV's & $30.00 for distance travel was ever proposed. Appropriate perusal of the fine print clearly mentions specific surcharges requesting $15.00 for distance travel beyond (25) miles and $30.00 for all minivans, mid-size trucks & SUV's. We're truly sorry for any inconvenience and remain open for servicing all Angie's List members past, present and future.

sharon M.
10/2012
5.0
auto detailing
  + -1 more
ect.
Description of Work: They were a father and son co. It took a couple of hours at my house to complete the job. car was spotless, great job on leather seats and carpet. I did have to wait a couple of months to get it done because of weather etc. but i was not in any hurry. would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jaesung L.
10/2012
5.0
auto detailing
  + -1 more
With any flaws.
Description of Work: Steam cleaned chair and inside of car. Also washed windows and polished exterior.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Penelope B.
10/2012
5.0
auto detailing
  + -1 more
Fine!
Description of Work: Did just what they said they would--car looked new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bonnie A.
10/2012
5.0
auto detailing
  + -1 more
Awesome
Description of Work: Very professional, nice to deal with, worked the entire time they were there. Would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Tara R.
09/2012
5.0
auto detailing
  + -1 more
unknown
Description of Work: Our minivan was cleaned inside and out. Stains were removed that had been there for years! Steve and his son work well together and did a thorough cleaning. There were a couple areas that didn't look as clean (hatchback and floor by side door) but overall I am happy with the results.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Connie L.
09/2012
5.0
auto detailing
  + -1 more
See above
Description of Work: Although we had a little difficulty connecting for a good date, when they came and detailed the car in my driveway (great convenience), they did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

deborah H.
08/2012
5.0
auto detailing
  + -1 more
Great Job
Description of Work: Cleaned my van inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Michael D.
07/2012
2.0
auto detailing
  + -1 more
Never had the service done.
Description of Work: Their Big Deal is not such a Big Deal. Called them to get pricing and being a first time customer it would have cost 150 to have the same service performed without purchasing the Big Deal. Having it done with the Big Deal would have cost me about about 140 when you tack on the 30 dollar adder for SUV and the trip charge adder. They considered a Ford Escape as an SUV which is ridiculous because it's really no bigger than a standard mid size sedan. Be weary of this supposed big deal. Read the fine print.
Rating CategoryRating out of 5

Response from The Vehicle Services Group LLC
Thank you member for your report. Please accept our professional apologizes, as I don't specifically recall speaking with this member. Our policy is to clearly explain and answer all questions appropriately as it pertains to (New) member introduction of our environmentally "Green" service. We work to provide a thorough and professional auto detailing experience, which I'm sure a large majority of Angie's List members can personally attest to as confirmed by their submitted "A" ratings reflecting the quality of our work. We can't please all, but we implement to the best of our ability. As such, please understand the promotional aspects of the "Big Deal" which offers highly discounted mobile detailing rates for all Angie's List members, that at times, requires a surcharge for all minivan's, midsize trucks and SUV's due to their increased size, product usage and cleaning time consumption. Additionally, the applied travel trip fee is the cost of doing business that only applies to driving distances (25) miles or more in direct proportion to the rising cost of "Gas" and direct convenience of our amenity service. We welcome providing our service to this member if afforded the future opportunity and remain very grateful to all Angie's List members who've entrusted their vehicles to our professional service. Best regards, Steven Trotter

michaeline P.
07/2012
5.0
auto detailing
  + -1 more
Awesome!!!
Description of Work: Steven and his son did a great job on our 2 cars.......almost 5 hours of work!! the convenience of having this done right in our driveway is fabulous!! it took a while to get it scheduled but that was due to the huge response to this deal. My car was 10 years 'just ran thru the car wash',was thinking of trading it in but now.......'not so much'!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$114

Joseph E.
07/2012
4.0
auto detailing
  + -1 more
Good experience.
Description of Work: Definitely punctual, professional and personable, but some of the leather, especially on the driver's door, wasn't very clean. Suggest the provider follow-up with a call a few days later. I stated that I would use the rovider again in the future, but there should be an option re not sure.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mary V.
06/2012
1.0
auto detailing
  + -1 more
unknown
Description of Work: Have not performed services. Other than one e-mail correspondence, I never heard back from them again. It's been over a month and nothing. Please don't recommend this company.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


David B.
06/2012
4.0
auto detailing
  + -1 more
unknown
Description of Work: mobile automotive detailing

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane M.
06/2012
5.0
auto detailing
  + -1 more
Excellent service overall!
Description of Work: My car was cleaned, inside and out, at my home in about 2 hours. I was very happy with the work and would definitely use this company again and highly recommend it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Contact information

PO Box 23043, Detroit, MI 48223

http://www.vehicleservicesgroup.com

Service hours

Sunday:
9:00 AM - 1:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Detailing,
Car Washes,
Carpet Cleaning,
House Cleaning

FAQ

The Vehicle Services Group LLC is currently rated 4.7 overall out of 5.

Sunday: 9:00 AM - 1:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

The Vehicle Services Group LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Vehicle Services Group LLC offers free project estimates.
Yes, The Vehicle Services Group LLC offers eco-friendly accreditations.
Yes, The Vehicle Services Group LLC offers a 20% senior discount.
Yes, The Vehicle Services Group LLC offers emergency services.
No, The Vehicle Services Group LLC does not offer warranties.
The Vehicle Services Group LLC offers the following services: Vehicle Sanitation & Deodorizing! Swirl & Scratch removal! **ENHANCEMENT SERVICES NOW AVAILABLE!!!!!!**
Engine Cleaning

Contact information

PO Box 23043, Detroit, MI 48223

http://www.vehicleservicesgroup.com

Service hours

Sunday:
9:00 AM - 1:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM