The Vehicle Services Group LLC

Auto Detailing, Car Washes, Carpet Cleaning,

About us

Mobile vehicle steam cleaning detailing service implementing environmentally "Green" water conservation initiatives removing bacteria, embedded dirt, harmful germ contaminants and hidden vehicle pathogens from cars, trucks, mini-vans, crossovers, SUV's. ***New Services Available*** Gloss Enhancement, value based (Exterior) clay-bar, blemish swirl / scratch removal services. Hi-Gloss, wheel polishing, wheel buffing (Exterior) protection waxing finish Also services Commerce Township, Lake Orion, Centerline, Berkley & Dearborn

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Vehicle Sanitation & Deodorizing! Swirl & Scratch removal! **ENHANCEMENT SERVICES NOW AVAILABLE!!!!!!**

Services we don't offer

Engine Cleaning

Amenities

Free Estimates
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 451-475 of 510 reviews

JOE W.
10/2013
5.0
auto detailing
  + -1 more
unknown
Description of Work: They detailed my car at my home. They worked quickly and were experts in what they did. I would certainly use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joseph G.
09/2013
5.0
auto detailing
  + -1 more
Very well
Description of Work: Auto detailing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Michelle E.
09/2013
3.0
auto detailing
  + -1 more
See above.
Description of Work: Shortly after purchasing, I received an email stating I would have to be patient with scheduling due to the high purchase volume and wet weather. I placed a call to him trying to schedule and he stated over 1 mo away. I informed him that we were trying to sell the vehicle and was there anything that could be done to speed up the process. He stated that he would call me back. I waited for 1 week then found a local company that detailed the vehicle and steam cleaned the engine for $19 more. The local company detailed my vehicle within 2 days and I applied with Angie's List for a refund.

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
3.0

$99

Shea B.
09/2013
5.0
auto detailing
  + -1 more
It turned out well.
Description of Work: I purchased a big deal for The Vehicle Services Group LLC, they did a good job painting the vehicle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Lawrence G.
08/2013
5.0
auto detailing
  + -1 more
...
Description of Work: Detailed my car...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

samuel R.
08/2013
5.0
auto detailing, car washes
  + 0 more
Excellent
Description of Work: Detailed car, inside and outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$129

Jerry E.
08/2013
5.0
auto detailing
  + -1 more
Great job.
Description of Work: Detail my Mercedes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

John L.
08/2013
5.0
auto detailing
  + -1 more
good
Description of Work: detailed car

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Dan Y.
08/2013
1.0
auto detailing
  + -1 more
unknown
Description of Work: Well, so I was apprehensive about paying for a service that I did not receive to begin with... But when it took 4-5 days for communication from the provider, and then was given an estimate of 30 days until they could provide service, this was not a good experience at all...
Rating CategoryRating out of 5

Janette L.
08/2013
5.0
auto detailing
  + -1 more
fine
Description of Work: hand detailed two vehicles

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Justin B.
08/2013
5.0
auto detailing, car washes
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

DAVID L.
07/2013
4.0
auto detailing
  + -1 more
at home service, was fine.
Description of Work: detailed care

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$99

Jonathan B.
07/2013
5.0
auto detailing
  + -1 more
Great job, great attitude.
Description of Work: Detailed entire vehicle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sharon V.
07/2013
5.0
auto detailing
  + -1 more
The work turned out fine.
Description of Work: I bought a Big Deal from them for mobile auto detailing at home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

sybille V.
07/2013
5.0
auto detailing, car washes
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

barbara E.
06/2013
1.0
auto detailing
  + -1 more
unknown
Description of Work: I emailed the provider the day I bought the service to request a date of service, and his response was vague and didnt answer my questions, I then emailed him again to ask how the process of scheduling worked, he once again gave the same response with no clear direction of how the appoitment would be scheduled, at that point I told him I would like to cancel and then he called to try to schedule, we confirmed a date, he then called back and changed that date, and then didnt follow directions I gave him and asked that he only call me that morning of appoitment if he wasnt going to make it due to weather, I was at church that morning, and he called several times and finaly left a message that since I wasnt available by phone he would need to reschedule, which I then pointed out that was not our converstaion the day before, and he said he forgot to get my address...at that point I had had it with his professionalism, and told him he had this information in the original purchase, he would talk over me during the conversation and the client service he is providing your clients, is just horrible.Client service is everything when you own a business, and he apparently doesnt put this " ISM" as a priority.
Rating CategoryRating out of 5

Response from The Vehicle Services Group LLC
Unfortunately, impatience and miscommunication are the combined issues regarding this experience. Our request was flexibility, initially asking for scheduling patience due to extremely high summertime demand recommending appropriate review of the (Angie's List) fine print upon initial coupon purchase. Member inform desire for quick reply with appointment scheduled for immediate accommodation on (Sunday) normal off-day. Called member (3) times during morning to confirm scheduled appointment, but in route to home, experienced difficulties in locating actual street. Our request, upon communicating with member was specific verbal directions to home but member became unreasonable. Attempted to relay our intentions to best accommodate same day, later time, but member refused and requested refund. Our goals are to best serve all members and wish to professionally extend our sincere apologizes.

John S.
06/2013
5.0
auto detailing
  + -1 more
On time, quality service.
Description of Work: Full detail in out windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bradley B.
05/2013
5.0
auto detailing
  + -1 more
Good overall experience
Description of Work: Onsite Interior and Exterior Auto Detailing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

kimberly R.
04/2013
5.0
auto detailing
  + -1 more
Perfect
Description of Work: Very nice did great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Marc E.
04/2013
3.0
auto detailing
  + -1 more
unknown
Description of Work: Called to schedule, was promised a return call to schedule, no call received
Rating CategoryRating out of 5

Kevin S.
03/2013
5.0
auto detailing
  + -1 more
It turned out good.
Description of Work: I purchased a big deal for Mobile Auto Detailing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ken S.
03/2013
5.0
auto detailing
  + -1 more
No problems
Description of Work: detailing of my car at my office

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$120

Dan W.
01/2013
5.0
auto detailing
  + -1 more
Good
Description of Work: Quality

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

J. Beth C.
12/2012
5.0
auto detailing
  + -1 more
Very well.
Description of Work: Outstanding service and professionalism. Steve made every attempt to accomodate our schedule (thanks Steve!) and I was able to give my mother in law this for a Christmas gift. She feels like she has a new car! I will be getting my car detailed in the spring and won't hesitate to pass this on to my friends. Another great Angie's list product/service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Debi B.
11/2012
5.0
auto detailing
  + -1 more
See comments above
Description of Work: I purchased two $99.00 "special deals" for detailing our two SUV's. My husband's vehicle was EXTREMELY dirty, with multiple carpet stains and overall poor condition, so much so that I refused to ride in it! But by the time Detail Xperts were done, it looked BRAND NEW!!! I'm now PROUD to ride in it!!! Additionally, due to our work schedules I had to reschedule our appointments MULTIPLE times over several months, often at the last minute. But that was no problem for Detail Xperts!!! They were extremely nice about it and accommodated our schedule changes EVERY TIME without hesitation!!! I just can't say enough about the quality of their work and professionalism! I certainly will use them again!!! You will absolutely get your $99 worth (and more)!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Contact information

PO Box 23043, Detroit, MI 48223

http://www.vehicleservicesgroup.com

Service hours

Sunday:
9:00 AM - 1:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Detailing,
Car Washes,
Carpet Cleaning,
House Cleaning

FAQ

The Vehicle Services Group LLC is currently rated 4.7 overall out of 5.

Sunday: 9:00 AM - 1:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

The Vehicle Services Group LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Vehicle Services Group LLC offers free project estimates.
Yes, The Vehicle Services Group LLC offers eco-friendly accreditations.
Yes, The Vehicle Services Group LLC offers a 20% senior discount.
Yes, The Vehicle Services Group LLC offers emergency services.
No, The Vehicle Services Group LLC does not offer warranties.
The Vehicle Services Group LLC offers the following services: Vehicle Sanitation & Deodorizing! Swirl & Scratch removal! **ENHANCEMENT SERVICES NOW AVAILABLE!!!!!!**
Engine Cleaning

Contact information

PO Box 23043, Detroit, MI 48223

http://www.vehicleservicesgroup.com

Service hours

Sunday:
9:00 AM - 1:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM