The Vehicle Services Group LLC

Auto Detailing, Car Washes, Carpet Cleaning,

About us

Mobile vehicle steam cleaning detailing service implementing environmentally "Green" water conservation initiatives removing bacteria, embedded dirt, harmful germ contaminants and hidden vehicle pathogens from cars, trucks, mini-vans, crossovers, SUV's. ***New Services Available*** Gloss Enhancement, value based (Exterior) clay-bar, blemish swirl / scratch removal services. Hi-Gloss, wheel polishing, wheel buffing (Exterior) protection waxing finish Also services Commerce Township, Lake Orion, Centerline, Berkley & Dearborn

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Vehicle Sanitation & Deodorizing! Swirl & Scratch removal! **ENHANCEMENT SERVICES NOW AVAILABLE!!!!!!**

Services we don't offer

Engine Cleaning

Amenities

Free Estimates
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 301-325 of 510 reviews

GARY V.
08/2012
5.0
auto detailing
  + -1 more
Steve and his son showed up on time and took a couple of hours to transform my truck from dingy to sparkling.
Description of Work: Steve and his son were fantastic! My 2002 Ranger looks like a brand new truck. I highly recommend this company for anyone looking for a high-quality auto detailing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Martha K.
08/2012
5.0
auto detailing
  + -1 more
Very professional, on time for appointment, car looked like new when they were done, I actually loved riding in my car again. Would definitely use again! Thanks for a great experience!
Description of Work: Car detailing, both inside and out. They did such a great job on our first car we had them back to do our SUV. Very thorough. No surface left untouched.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Janet K.
07/2012
5.0
auto detailing
  + -1 more
Steve and his partner did a wonderful job - my 2008 vehicle looks like I just drove it off the dealer lot! Leather looks new, they even cleaned the trunk! Very prompt; professional, friendly and answered all my questions. Would I employ their services again - YES!! Would I recommend their services - YES!!! You will not be disapponted - THANKS STEVE!!!
Description of Work: vehicle detailing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JERRY F.
07/2012
5.0
auto detailing
  + -1 more
Everything went wonderful. They were punctual, Couteous and did a great job. The car looks very nice.
Description of Work: We had our Honda CRV detailed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

THOMAS V.
07/2012
5.0
WATCH OUT FOR THE OVERPRICED PEOPLE. OVERALL THIS WAS A GREAT EXPERIENCE. I FOUND THIS COMPANY VIA ANGIE'S LIST. .
Description of Work: STEVE AND HIS SON CAME TO OUR HOUSE ON A SUNDAY MORNING AT A TIME CONVENIENT FOR ME. THE CAR THEY DID FOR ,ME I AM PREPARING TO SEL AND NOW IT IS READY TO BE SOLD.. THEY DID AN EXCELLENT JON AND WERE WILLING TO COME TO MY HOUSE WHICH IN MY CASE WAS DEFINITELY A PLUS.. THEY CLEANED EVERY SQUARE INCH OF THIS CAR. I AM VERY HAPPY WITH THE JOB THEY DID.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Elizabeth L.
07/2012
5.0
auto detailing
  + -1 more
First off Steve was on the ball and so organized. He was easy to communicate with, always letting me know the status of my appointment even when he was backed up. Even when we had to reschedule to do rain, he still go me in asap and was always communicating with me every step of the way. Steve and his team arrived on time, were extremely professional, fast and did an amazing job. I swear my SUV looked almost new again, which I thought was impossible with a 2 year old:) I would choose them again, and can't thank them enough for the great job they did!
Description of Work: My SUV was detail cleaned at inside and out and stains removed. All at the convenience of my home!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Dagmar Z.
07/2012
5.0
auto detailing
  + -1 more
Steve is an exceptionally conscientious person who focuses on customer satisfaction first and foremost. Everything he says and does is aimed toward providing excellent customer service. Steve is a pleasure to be around. He was responsive, courteous, personable, and respectful at all times, and he persisted in making an appointment even when my busy schedule seemed to make it impossible. He communicates both by phone and email. I prefer email because it is difficult for me to answer phone calls during the day. I will definitely use this service again.
Description of Work: The Vehicle Services Group LLC came to my house on a Sunday morning and detailed the inside and outside of my six year old Toyota Camry in my driveway. There was no predetermined time limit; they cleaned the car until it was clean, which took about three hours. They were able to remove pet hair and coffee stains that had been there for years. They do not apply deodorizer unless you give your permission (thank you!). Their only requirement was access to a grounded (three-pronged) power outlet. I especially liked the patented steam-cleaning process used to "wash" the car because no water source is required - they bring everything. The steam-cleaning process also means that there is no water run-off containing chemicals, possibly seeping into flowerbeds. Besides the steam-cleaning of the exterior body and the interior carpeting, they also waxed and polished the car, deep-cleaned all surfaces and compartments, and polished the tires and wheels. They only used professional products, i.e. their cleaners did not leave behind unwanted residue or oily surfaces (like Armor All would). All their cleaners are bio-degradable, which was important to me, and only leave a faint, pleasant odor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Susan S.
07/2012
5.0
auto detailing
  + -1 more
Steven was incredibly professional. He pursued me in order to schedule a time for the service, a fine example of customer service that certainly set him apart from others. Steven confirmed the details of the service, date and time for absolute clarity. W hen Steven and his sons arrived, we made arrangements for them to have access to electricity and water they would need. They were quite independent, though they provided detailed information about the tasks they would be undertaking. They explained exactly what they would do and went to work.They finished in record time (in my experience) and since they use a steam cleaning method, the car did not have to sit and "dry out" after the service; it was ready to use right away. Steven and his sons were good natured, well prepared and delightful. I would not hesitate in using them again.Well done!
Description of Work: * Not sure about the date of service... 'Steven and his sons detailed my 2010 Subaru Forester on site at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joy Y.
07/2012
5.0
auto detailing
  + -1 more
I called and left a message. He called within a couple of hours. We decided on a date and time. He emailed a confirmation of this. He called before he arrived and let me know he was on his way, and when he'd be there. He arrived with two of his assistants. They were professional and friendly. They worked steadily in the hot sun until it was completed. The job exceeded my expectations. Mr. Trotter is an expert at his business.
Description of Work: Cleaned car inside and out including trunk. All surfaces including seatbelts were thoroughly cleaned and spotless. Used green products (environmentally friendly)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

John S.
07/2012
5.0
auto detailing
  + -1 more
They receive the highest rating from me. All of my expectations were met and exceeded. I have hired them now three times.
Description of Work: I hired them to detail my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tamra A.
07/2012
5.0
auto detailing
  + -1 more
We played a little scheduling back and forth because both sides were very busy. Do not get discouraged if they cant get to you right away, they are well worth the wait. Call them, I know I will for our other cars.
Description of Work: I had a vehicle that had not been driven in 6 months. It was pretty gross on the inside. Well I decided to have it detailed hoping it would get me through another yer or two....boy was I aiming low. These guys worked magic on my car. I had some areas that had mold on the carpet (From moisture) and a year or so of car seat crumbs. The car is absolutely new again. We bought it used in great shape but this thing looks newer than the day we got it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Leslie H.
07/2012
5.0
auto detailing
  + -1 more
They did a great job and were a pleasure to deal with.
Description of Work: Interior and Exterior Car detail

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

cheryl Z.
07/2012
5.0
auto detailing
  + -1 more
I purchased a car detailing package as one of Angie's Big Deals as a gift for my husband for his birthday. Steve Trotter called me after a couple of weeks to set up an appointment to come to our home and detail the car. I indicated to Steve that this was a gift that my husband didn't know about yet and he told me to just call when we were ready. On the scheduled day Steve and his associate were prompt and ready to work. They brought all the supplies they needed and worked straight through for about two hours until the car was perfect inside and out. We were very pleased. We intend to tell everyone about this great service and what a wonderful job they did.
Description of Work: My husband's car was completely cleaned and polished, inside and out, so it looked as if it came off the showroom floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

James S.
06/2012
5.0
auto detailing
  + -1 more
Steve and his assistant, Michael did an outstanding job. They were punctual and professional and the quality of their work could not be rated higher. I would definitely do business with them again and would encourage others to also. Having this service performed at my home made it very convenient.
Description of Work: Complete interior and exterior automobile detailing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jeffrey C.
06/2012
5.0
auto detailing
  + -1 more
Excellent work. They worked steadily from the time they came to the time they left.
Description of Work: Auto detailing of two cars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

James N.
05/2012
5.0
auto detailing
  + -1 more
Came on-time and were very professional
Description of Work: These 2 guys worked there a**** off in the sun on the hottest day of the year so far. The car was filty, now it's looks new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jamie D.
05/2012
5.0
auto detailing
  + -1 more
Great! They were a bit late but called us to say they were on their way. They also worked very diligently when they were here. I had only purchased one package but asked if they could add my husband's truck to the mix and they were happy to do so. This was a father/son team and they not only seemed to be "good and personable people", but also displayed a great work ethic. I would recommend them to anyone who asked. I only wished they had cleaned around the interior of the gas cap door (it is great to have a super clean vehicle but disappointing to realize how dirty it was when I went to pump gas).
Description of Work: Auto detailing of a mini-van and a small truck.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$259

James S.
05/2012
5.0
auto detailing
  + -1 more
Great, excellent service and they come ot you!
Description of Work: Took my sister to the airport to fly out to LA for her 60th birthday celebration with her daughters and she left her car in my driveway. Thought a car detail would be a great gift when she returned, on very short notice (same day) e-mailed the Detail Xperts through Angie's List, got a call back in less than 2 hours. Luckily for me they had a cancellation and came right to my driveway and worked a solid 2 1/2-3 hours on her car, it looked like new! No soaked carpets or wet smell at all, very nice steam clean service, just call them! Prompt, professional, friendly service, would use again and recommend to neighbors and friends. Thank You!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Susan V.
05/2012
5.0
auto detailing
  + -1 more
Steve Trotter, the owner, called and/or emailed me several times to touch base, and was very helpful in shifting his timing to accomodate ours. (My husband's schedule kept changing) Steve answers emails & phone calls promptly as well, letting us know they were en route. Steve is very pleasant & professional, and the work that he & his assistant performed reflects real pride in a job well done. My husband's car looks amazing! We will use Steve's service in the future, no question. One word of caution - because they are so meticulous, this is not a quick process. Expect it to take 2 hours or more (especially when your car needs as much work as my husband's did) but it's well worth the wait.
Description of Work: We purchased an Angie's List "Big Deal" from the Vehicle Services Group during the winter, with the understanding that it wouldn't be used until spring. We had my husband's hybrid/SUV detailed, inside & out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

JOHN G.
05/2012
4.0
auto detailing
  + -1 more
The only problem I had was that it took so long to get it done after paying for the service. They politely explained that, after offering the deal in Angie's List, they got a lot of work and I didn't sign up until the deal was almost over. They cleaned my car inside and out, even cleaning the tires! I was very pleased with the service and would use them again if I need to.
Description of Work: They cleaned and polished my car inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$99

ruth G.
04/2012
5.0
auto detailing
  + -1 more
Very respectful and did an exemplary job. Would use him again and also recommend to others.
Description of Work: Steve Trotter continued to contact us by e-mail reminding us of his service still was available.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert D.
04/2012
5.0
auto detailing
  + -1 more
Stephen and Michael did a great job in detailing my wife's Mini Cooper. They arrived on time and took their time to ensure the detailing was done correctly. They work about three hours on the car and when they finished the Mini looked brand new. In the end, I felt I got great value for the money I spent.
Description of Work: Detailing the exterior and interior my wife's Mini Cooper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

SARA VAN W.
04/2012
5.0
auto detailing
  + -1 more
It was great, I was very satisfied. He consistently kept me updated on what time he would come out to the house and once he arrived, they got right to work. I honestly felt like I was in a new car again. He was very nice and courteous and I was happy to support him and his business. My only complaint is that the inside front windshield didn't come out as sparkling clean as the rest of the car, but honestly, it was a minor flaw in the work. I would recommend this company to everyone.
Description of Work: Steve and his son came out and did a thorough job of detailing my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

sonja R.
04/2012
5.0
auto detailing
  + -1 more
OVERALL I WAS AM VERY,VERY PLEASED WITH EVERTHING.MR.TROTTER CAME TO MY JOB TO COMPLETE MY SERVICE.
Description of Work: MR.STEVEN TROTTER DID A ''GREAT JOB'' ON DETAILING MY CAR.STEVEN WAS VERY PROFESSIONAL AND PUNCTUAL.I WILL BE USING HIM AGAIN AND SHARE HIM WITH FRIENDS AND FAMILY.THANK YOU MR. TROTTER.HE CLEANED THE CAR IN AND OUT AND GAVE THE CAR A GREAT STEAM CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mary M.
04/2012
5.0
auto detailing
  + -1 more
Steve and his son Mike, arrived, unloaded their equipment and immediately got started working. They were courteous, efficient and the work was very well done. I would recommend them to everyone.
Description of Work: They detailed and steam cleaned my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

PO Box 23043, Detroit, MI 48223

http://www.vehicleservicesgroup.com

Service hours

Sunday:
9:00 AM - 1:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Detailing,
Car Washes,
Carpet Cleaning,
House Cleaning

FAQ

The Vehicle Services Group LLC is currently rated 4.7 overall out of 5.

Sunday: 9:00 AM - 1:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

The Vehicle Services Group LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Vehicle Services Group LLC offers free project estimates.
Yes, The Vehicle Services Group LLC offers eco-friendly accreditations.
Yes, The Vehicle Services Group LLC offers a 20% senior discount.
Yes, The Vehicle Services Group LLC offers emergency services.
No, The Vehicle Services Group LLC does not offer warranties.
The Vehicle Services Group LLC offers the following services: Vehicle Sanitation & Deodorizing! Swirl & Scratch removal! **ENHANCEMENT SERVICES NOW AVAILABLE!!!!!!**
Engine Cleaning

Contact information

PO Box 23043, Detroit, MI 48223

http://www.vehicleservicesgroup.com

Service hours

Sunday:
9:00 AM - 1:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM