The Vehicle Services Group LLC

Auto Detailing, Car Washes, Carpet Cleaning,

About us

Mobile vehicle steam cleaning detailing service implementing environmentally "Green" water conservation initiatives removing bacteria, embedded dirt, harmful germ contaminants and hidden vehicle pathogens from cars, trucks, mini-vans, crossovers, SUV's. ***New Services Available*** Gloss Enhancement, value based (Exterior) clay-bar, blemish swirl / scratch removal services. Hi-Gloss, wheel polishing, wheel buffing (Exterior) protection waxing finish Also services Commerce Township, Lake Orion, Centerline, Berkley & Dearborn

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Vehicle Sanitation & Deodorizing! Swirl & Scratch removal! **ENHANCEMENT SERVICES NOW AVAILABLE!!!!!!**

Services we don't offer

Engine Cleaning

Amenities

Free Estimates
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 510 reviews

April S.
03/2015
5.0
auto detailing
  + -1 more
Steve and his guy were great!! Drove all the way out to my house near Milford and detailed my wifes Town and Country which was trashed from 4 kids and my 300- I didn't think he would be able to get the van looking as good as he did especially on the carpets and mats- Both cars look great. Nothing will ever be like new but Steve got them about as close as you can get! Highly Recommend!!
Description of Work: Detailed my wifes minivan and my 300- Inside and out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Mel L.
03/2015
5.0
auto detailing
  + -1 more
The guy was so good, he did such an incrediable job. I would highly recommend him.
Description of Work: Auto Detailing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Noreen M.
03/2015
5.0
auto detailing
  + -1 more
It went very well. The gentlemen is just that, a gentlemen. He is very kind and very through.
Description of Work: They cleaned the car inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darllynne M.
02/2015
5.0
auto detailing, car washes
  + 0 more
I didn't have the work done. I found someone closer who would do the job for less money. I have a Chrysler 300C. He was very professional.
Description of Work: I bought a deal for $99 for a mobile auto detailing!

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$99

PETER C.
01/2015
4.0
auto detailing
  + -1 more
went OK, but I was hoping for more waxing than cleaning
Description of Work: Steam Cleaning Interior/Exterior Applied wax Cleaned/Polished wheels

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$109

TIMOTHY P.
01/2015
5.0
auto detailing
  + -1 more
The November/December weather did not cooperate very well while trying to schedule the detailing, but Steve was very flexible and worked hard to finally set up time prior to the end of the year. Communication was great throughout the process. After about 3 hours, the van looked great - 5+ years of dirt and grime was gone. I would recommend The Vehicle Services Group and plan on using the again in the future.
Description of Work: Steve detailed my car at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

RJ L.
01/2015
5.0
auto detailing
  + -1 more
It was good, but scheduling was difficult or so, but I think it had to do with the weather, they didn't get good weather other than that they were good. I was happy with it. We were very happy and he did extra thing like steam cleaning my daughter's seat and he was very friendly. The guy's personality was great. He was fun to talk to. He is very personable. The price was great. He spend five hours or something like that on it. I would use them definitely in the future.
Description of Work: I used The Vehicle Services Group LLC Big Deal purchase in June for auto detailing and steam cleaning the vehicle as there were some stains inside the ceiling my daughter with dirty hand rubbed something up there. He took care of that, cleaned out, and he did some kind of spraying wax, not hand wax. He even took my daughter's car seat and steam clean that as he cleaned it, it look like brand new.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$99

LOUISE L.
12/2014
5.0
auto detailing
  + -1 more
Everything went great and it's a service id like to get every 6 months or so.
Description of Work: Provider detailed the car very well in our driveway which is very handy for us. I bought another big deal for detailing but haven't gotten to use it yet due to weather. Provider totally cleaned my SUV inside and out,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Philip A.
12/2014
3.0
auto detailing
  + -1 more
Service unused. Unable to arrange for appt
Description of Work: Service NOT used
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert J.
12/2014
5.0
auto detailing
  + -1 more
Everything went really well, I even tipped him at the end of the service I was so pleased.
Description of Work: He was great. He spent 3 hours detailing the inside and outside of the car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Sue C.
12/2014
5.0
auto detailing
  + -1 more
Outstanding job! I was delighted with the quality of the work.
Description of Work: Detailed my car

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Karen D.
12/2014
5.0
auto detailing
  + -1 more
Great job. Very thorough and love the results inside and out. The company even steam cleaned my little rugs that I use In addition to floor protectors clean. Steven was very friendly and helpful. Because the vehicles are steam cleaned, it was too cold to get the work done the week that I bought the deal. The Vehicle Services Group was very good about keeping me informed and accurately predicted that the weather would be warm enough in 10 days and to my surprise, it was. I have already received compliments and inquiries from my neighbors. I highly recommend.
Description of Work: Detailed my mini-van.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

kristin H.
12/2014
1.0
auto detailing
  + -1 more
The company has poor communication. Also stated that he couldn't provide service in cold weather. Well why would you run a big deal for car detailing in the winter if you cant preform the service. This is the first big deal I have ever purchased and it will be the last.
Description of Work: Nothing

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$110

Response from The Vehicle Services Group LLC
Our sincere apologizes, but upon the coupon purchase extremely cold weather in the mid-to-low 20's along with unexpected snow immediately interfered with our ability to accommodate in a timely fashion. We informed all members of the operational conditions within (2) days of their original purchase asking for patience and understanding if temperatures fall below 30-degress which unfortunately was the case for close to (2) weeks. With our concept being steam detailing we asked for a little flexibility as we strive to best serve all Angie's List members. But we never informed that the service couldn't be performed in the winter as we work year round if conditions are appropriate for all concerned. We asked for patience as winter weather is very inconsistent along with increasing heavy volume, heavy demand which consistently extends into multiple geographical areas. Received message from member, called provided number but received each time telephone voice message never speaking directly to member but left message hoping to service sometime this week as weather conditions are more favorable. We're truly sorry

kristin H.
12/2014
3.0
The provider doesn't communicate well. He offered a deal for services that can only be performed during ideal weather conditions and he can't do the service due to the weather. I don't think he should have offered this deal at this time due to the complications with the weather.
Description of Work: I bought a deal for auto detailing.
Rating CategoryRating out of 5
$109

Loretta B.
12/2014
5.0
auto detailing
  + -1 more
Thank you Steve for doing such a great cleaning on my car! Kept in touch with me about the ability to do the work depending on weather conditions. Once we had a warmer day we scheduled and he came out promptly. It was such a convenience for me to have them come to my residence vs spending hours in a waiting room. He steamed everything so it feels nice & clean. I plan on calling him next year before the snows hit our area.
Description of Work: Car detailing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

mark S.
11/2014
3.0
auto detailing
  + -1 more
The deal I purchased made no mention of cold-weather restrictions. Seller doesn't seem interested in performing the service purchased. I informed seller that I was leaving town in 10 days and needed the service done before that, but it had no effect. I think it was irresponsible for the seller to offer a deal at a time of year when he knew he might be unable to perform the service.
Description of Work: I have contacted seller twice to discuss arranging a service appointment. Both times I have been told "It's too cold, I'll let you know".
Rating CategoryRating out of 5
$109

Marilyn B.
11/2014
5.0
auto detailing
  + -1 more
This is the second time we have used The Vehicle Services Group for detailing our car, and they do an amazing job, the car is like new! Steve is a pleasure to work with, excellent follow up and follow through, very reliable and gracious. I would not hesitate to recommend this company!
Description of Work: Provided a detail cleaning of our Honda Pilot

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Marie F.
11/2014
5.0
auto detailing
  + -1 more
Steve came to my home and cleaned my car inside and out, thoroughly. He steam cleaned the interior and carpeting. The exterior was cleaned and waxed. the tires also were cleaned. Steve even cleaned an area sprayed by my grandson with sunscreen that I was unable to remove.
Description of Work: Detailed my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Marilyn H.
10/2014
5.0
auto detailing
  + -1 more
Prompt response after buying Deal. Came to the house and cleaned my Prius which was in pretty bad shape. Nice job.
Description of Work: Detailed car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sarah B.
10/2014
5.0
auto detailing
  + -1 more
It was a busy time for the provider and he was located in the Detroit area, so getting out to Ann Arbor took a little time, but it was not a problem for me so I told him to come when it make sense for him. He did an amazing job. Even my very reluctant husband had to admit that (1) the car looked brand new, and (2) it seemed like a very good value for the money.
Description of Work: My car was steam detailed, cleaned outside and in, from tires to interior nooks and crannies

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

geraldine S.
10/2014
5.0
They did a great job. They did the job quickly and I was quite satisfied.
Description of Work: Car detailing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marion M.
09/2014
5.0
He did a beautiful job. In fact, I work for a car museum, when my boss saw what a great job he did, she asked him to detail some of our museum cars.
Description of Work: Complete inside and out detailing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ellen R.
09/2014
3.0
auto detailing
  + -1 more
I had been almost a year and the service still was not done. I just requested a refund. He was a nice guy on the phone. He just did not have a location to service you he had to come to you. But due to weather, he had to keep rescheduling. I think now he is just too backed up to service these deals.
Description of Work: I purchased a Big Deal for $99 Mobile Auto Detailing.
Rating CategoryRating out of 5
$99

Kenneth S.
09/2014
4.0
auto detailing
  + -1 more
He was delayed from the weather, had tried a couple times to get over..finally made it. Nice man, expected more with the hard areas ,like the car mats, was not able to clean them well only seemed to have a steamer.. Windows were rushed in my opinion, they were not exceptionally cleaned..Took 2 to 3 hours to do the work, by himself. Could have used some help. Maybe he worked too h****** the interior, it was exceptionally cleaned. no worries. had to remove some things I had left behind he found, so that may have taken more time. Did a good job, would use them again in a pinch..Not sure they did better than the big names like Jacs Carwash etc or the dealership.
Description of Work: Cleaned a SUV, waxed..detailed. Tires and scrubbed off varous stains well.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$133

Rob S.
09/2014
5.0
auto detailing
  + -1 more
All I can say is Steven did a phenomenal job! His professionalism, attention to detail, and flexibility in meeting locations is a testament to his firm's level and commitment to customer satisfaction. I will certainly use his services again in the future, and be sure to let others know of him. If you do decide to work with Steven, do yourself the favor of taking some time to get to know him, he is an interesting guy. Thank you Steven! Rob S.
Description of Work: Steven detailed the interior of my vehicle by vacuuming, steam cleaning and cleaning all surfaces. My primary reason for working with Steven was to remove cat urine smell from the seat of my vehicle, which he was able to do!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Contact information

PO Box 23043, Detroit, MI 48223

http://www.vehicleservicesgroup.com

Service hours

Sunday:
9:00 AM - 1:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Detailing,
Car Washes,
Carpet Cleaning,
House Cleaning

FAQ

The Vehicle Services Group LLC is currently rated 4.7 overall out of 5.

Sunday: 9:00 AM - 1:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

The Vehicle Services Group LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Vehicle Services Group LLC offers free project estimates.
Yes, The Vehicle Services Group LLC offers eco-friendly accreditations.
Yes, The Vehicle Services Group LLC offers a 20% senior discount.
Yes, The Vehicle Services Group LLC offers emergency services.
No, The Vehicle Services Group LLC does not offer warranties.
The Vehicle Services Group LLC offers the following services: Vehicle Sanitation & Deodorizing! Swirl & Scratch removal! **ENHANCEMENT SERVICES NOW AVAILABLE!!!!!!**
Engine Cleaning

Contact information

PO Box 23043, Detroit, MI 48223

http://www.vehicleservicesgroup.com

Service hours

Sunday:
9:00 AM - 1:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM