The Vehicle Services Group LLC

Auto Detailing, Car Washes, Carpet Cleaning,

About us

Mobile vehicle steam cleaning detailing service implementing environmentally "Green" water conservation initiatives removing bacteria, embedded dirt, harmful germ contaminants and hidden vehicle pathogens from cars, trucks, mini-vans, crossovers, SUV's. ***New Services Available*** Gloss Enhancement, value based (Exterior) clay-bar, blemish swirl / scratch removal services. Hi-Gloss, wheel polishing, wheel buffing (Exterior) protection waxing finish Also services Commerce Township, Lake Orion, Centerline, Berkley & Dearborn

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Vehicle Sanitation & Deodorizing! Swirl & Scratch removal! **ENHANCEMENT SERVICES NOW AVAILABLE!!!!!!**

Services we don't offer

Engine Cleaning

Amenities

Free Estimates
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 201-225 of 510 reviews

cindy L.
04/2013
5.0
auto detailing
  + -1 more
Did a very thorough job and were very friendly. Only difficulty was with scheduling - they are very overbooked and have a hard time finding a way to fit people in. Were very communicative about this, though. As long as your schedule is flexible a good choice.
Description of Work: Car detailing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

RICHARD V.
04/2013
3.0
auto detailing
  + -1 more
Scheduling was difficult with weather and several instances of the company not being able to make it. The work was not that great. Large sections of the car were missed for vacuum and cleaning. Would not recommend this company.
Description of Work: Car cleaning and detail.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$150

dawn G.
04/2013
5.0
auto detailing
  + -1 more
They were great and did a good job.
Description of Work: I have used The Vehicle Services Group LLC for auto detailing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Robert H.
04/2013
2.0
auto detailing
  + -1 more
The owner and his son came out to detail our Lexus 350. They steamed the paint which I'd never heard of and it was dull and dirty looking after even though it was steamed. They'd had a breakdown on their steamers that day so they were running behind. They did a nice job on the interior, just expected the exterior to look better. Would not use again.
Description of Work: Interior and exterior detailing.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$90

Janeen S.
04/2013
1.0
auto detailing
  + -1 more
Angies List is annoying and harassing!!!!!!.
Description of Work: I never used this service. Stop trying to get me to evaluate it!!!!!!
Rating CategoryRating out of 5
$0.01

Mary M.
04/2013
5.0
auto detailing
  + -1 more
I didn't know what to expect since I've never had a car detailed before, but I figured my 1998 Grand Prix deserved it. I couldn't be more pleased. I notice every time I get in the car how wonderful the interior looks. You get used to seeing faded, dusty areas and they went over the car inside and out and it looks wonderful. Even the parts of the brakes that you can see through the wheels are clean. I highly recommend this service.
Description of Work: Detailing my 98 Grand Prix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

DEBORAH H.
04/2013
5.0
auto detailing, carpet cleaners
  + 0 more
Steve and his son came and spent two hours washing, waxing, steam cleaning, etc. it looked brand new. They are so nice and communicate in a timely manner. I would definitely use them again!!!!
Description of Work: I needed to have my car detailed so I had this deal from Angies List. Steve and his son came all the way out to the farthest end of Oakland County and arrived on time and went to work right away. They washed my car, steam cleaned the carpets, cleaned the car mats, waxed the car, and washed all the windows. They worked the full two hours. My car hasn't looked so good since I bought it from the dealer!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ted D.
04/2013
4.0
auto detailing
  + -1 more
The scheduling was delayed a couple of times due to the weather. The owner was good about maintaining phone contact. Overall, the work was completed as promised. They did a good and thorough job and I was pleased with the results.
Description of Work: Auto detailing inside and out

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Moses F.
03/2013
5.0
auto detailing
  + -1 more
Before the appointment, Steven called me to confirm time and place. When the outside temperatures dropped below freezing the appointment had to be rescheduled, because my car is stored outdoors and the steam cleaning doesn't work well when it is very cold. Steven was flexible and able to slot me in just a few days later, when the weather forecast was better. Steven showed up on time, after calling to confirm beforehand, and calling again when he was 10 min away. The car was cleaned thoroughly inside and out, from the tires and glass to the upholstery. No more crumbs, sticky half eaten candy bits (I have kids), grubby windows. The cleaning took about 2.5 hours beginning to end. Yes, it is cheaper to take your car to the local carwash and pay them to "detail" it. But DetailXperts does it while you work, wherever the car is. They don't just vacuum it out and then spray shiny slippery goop all over it. They really clean it.
Description of Work: Mobile auto detailing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Amy B.
03/2013
3.0
auto detailing
  + -1 more
The company did contact us very quickly after this was purchased and wanted to get the job scheduled. When the time came, the guys came late, they did call us to let us know that they were going to be late. They said that they had a really big job before ours. They detailed my husband's truck and when they left we thought they did a good job. In looking at the truck further, we noticed that there were still bug remains on the front. Also, not sure what they used to spot clean the upholstry, but the product stained the seats making them look worse. Also, they sprayed something in the truck, which got on some painted surfaces, and has since eaten the paint off. I would not use this company again and am disappointed that the truck has cosmetic damage that cannot be repaired.
Description of Work: Car detail

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

$129

LINDA D.
03/2013
3.0
auto detailing
  + -1 more
I had signed up through a special. Apparently, the company was overwhelmed by the response and I was quite a bit out of their usual area. I am probably at least 60 miles from their base. I had to wait a while to get a scheduled appointment because of the distance. On the day of my appointment, the owner showed up with his two sons. Everyone was very professional and polite. Unfortunately, their work was a bit incomplete. I have a Jetta station wagon and, after they left, I discovered that no one had cleaned under the rear seats and the rest of my car was not as clean as I had hoped to be. Overall, I would not use another service where the work was done in my drive way.
Description of Work: Company came to my home and cleaned exterior and interior of my car while it was parked in driveway.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$99

walter C.
03/2013
4.0
auto detailing
  + -1 more
Did a great job looked like new!
Description of Work: Detail car..Inside & out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Andrea M.
03/2013
5.0
auto detailing
  + -1 more
They are excellent. They are honest, courteous, and seem to know what they are doing.
Description of Work: I used The Vehicle Services Group LLC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sharon T.
03/2013
5.0
auto detailing
  + -1 more
Great would like my new car detailed maybe in April.
Description of Work: came on time ,hardly knew they were here. Had spotless clean polished car when they left. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

TOM E M.
03/2013
4.0
auto detailing
  + -1 more
They did a good job, but I won't say it was great.
Description of Work: I took my car to The Vehicle Services Group LLC DBA: DetailXPerts for auto detailing.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

$99

Patti R.
03/2013
5.0
auto detailing
  + -1 more
Perfectly - arrived as scheduled; cordial and professional service
Description of Work: Car detailing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John S.
03/2013
5.0
auto detailing
  + -1 more
Excellent work with a great attitude and good humor.
Description of Work: Complete interior and exterior detail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mary M.
01/2013
4.0
auto detailing
  + -1 more
I had 2 addresses listed on Angies, they went to the first one, didnt verify the address with me before coming.. Seemed to be mad at me for his mistake. I encouraged him to change his practice, and make sure people havent moved before coming out. He agreed and was quite pleasant after that. Did a great job.
Description of Work: Detail your car right at home. They bring everything they need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$100

Melissa F.
01/2013
5.0
auto detailing
  + -1 more
It was great! Got my car detailed at my house so I didn't have to wait or take my toddler out!
Description of Work: Got my car detailed at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Bill B.
01/2013
5.0
auto detailing
  + -1 more
It was good. The only thing you will need to be patient to get you on the schedule.
Description of Work: Detailed the car. Granted the car was not dirty, it sure made a difference when he was done especially the leather that looked as good as new. I will reuse him again. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Shea B.
01/2013
4.0
auto detailing
  + -1 more
Purchased the detailing service via Angie's List deal in November. Due to backlog and variable weather, firts appointment wasn't until late December. This was cancelled due to weather. Rescheduled and completed mid January. Great communication throughout the process and on the scheduled day. Arrived on time. They spent a significant amount of time on the vehicle so that even at the non-discounted price it is good deal. Quality of the work was very good.
Description of Work: Interior and exterior detailing.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$100

David V.
01/2013
5.0
auto detailing
  + -1 more
Great! These guys did a fantastic job! I was very impressed. They were on time, thorough, and the job they did was spectacular! I would highly recommend this company, and will use them in the future.
Description of Work: Clean and Detail Jeep Grand Cherokee

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Steven K.
01/2013
2.0
auto detailing
  + -1 more
A calamity of scheduling problems over several weeks prompted me to ask for my money back and cancel the whole thing.
Description of Work: No services performed.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0


joe S.
12/2012
5.0
auto detailing
  + -1 more
They are very busy so had to schedule about a month after I bought the service but it worked out well.
Description of Work: Bought two auto detailing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marie S.
12/2012
4.0
auto detailing
  + -1 more
The auto detailing was done in the Spring. Steve is a good communicator and wanted to service my vehicle properly. The vehicle was in perfect condition, inspected by the dearlership, and going up for sale as soon as the detailing was done. The SUV was empty and ready. The interior wasn't that dirty but I do have a dog, so there was hair. I was surprised that there was an extra $45 charge! The worst part is the engine was not detailed, which I fully expected, and the phone charger fuse was blown! I cleaned the engine myself. Then I had to pay $50 for service on the vehicle AFTER it was sold for the radio fuse issue. Still, Steve tries. Lugging around all that equipment and exertion. It's not easy.
Description of Work: The company contacted me quickly and we scheduled. I had to reschedule. We had difficulty matching available times. The company kept in touch with me via phone and email. At my request we postponed service until March 2013. The company was very appreciative as the Best Buy offer and the Christmas season made timing tight for both of us. The owner is very personable and I look forward to the Spring service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

PO Box 23043, Detroit, MI 48223

http://www.vehicleservicesgroup.com

Service hours

Sunday:
9:00 AM - 1:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Detailing,
Car Washes,
Carpet Cleaning,
House Cleaning

FAQ

The Vehicle Services Group LLC is currently rated 4.7 overall out of 5.

Sunday: 9:00 AM - 1:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

The Vehicle Services Group LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Vehicle Services Group LLC offers free project estimates.
Yes, The Vehicle Services Group LLC offers eco-friendly accreditations.
Yes, The Vehicle Services Group LLC offers a 20% senior discount.
Yes, The Vehicle Services Group LLC offers emergency services.
No, The Vehicle Services Group LLC does not offer warranties.
The Vehicle Services Group LLC offers the following services: Vehicle Sanitation & Deodorizing! Swirl & Scratch removal! **ENHANCEMENT SERVICES NOW AVAILABLE!!!!!!**
Engine Cleaning

Contact information

PO Box 23043, Detroit, MI 48223

http://www.vehicleservicesgroup.com

Service hours

Sunday:
9:00 AM - 1:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM