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Empire Today®

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Empire Today®, Makes Beautiful New Floors Easy. Call 877-733-9131 for Carpet, Laminate, Hardwood, Vinyl, or Tile flooring. Empire is the easiest way to get the best value and a professional experience. Call 877-733-9131 to Schedule a FREE In-Home Estimate and samples will be brought right to your home. Get professional room measurements and an all-inclusive price estimate. We offer professional installation when you want it around your schedule. Empire’s convenient shop-at-home service and professional installation let you skip the hassles of home improvement store shopping. We carry quality name brand floors from industry leading brands. Because of our national footprint and manufacturer relationships, Empires great prices include your floor, installation, materials, and more. Empire Today is dedicated to customer satisfaction and has been a leading provider of installed home improvements and home furnishings for over 55 years. Call 877-733-9131 NOW to schedule your FREE In-Home Estimate. For more information, visit EmpireToday.com.

Business highlights

66 years of trusted experience

Services we offer

Update Services Offered to: Empire Today offers quality, name brand Carpet, Laminate, Hardwood, Vinyl, or Tile Flooring. Schedule a FREE In-Home Estimate by calling 877-799-9131. Shop from the comfort of your home, get professional room measurements and an all-inclusive price estimate. Plus, we’ll professionally install around your schedule. Empire Today is dedicated to customer satisfaction and has been a leading provider of installed home improvements and home furnishings for over 55 years.

Services we don't offer

Repairs

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.3151 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
18%
3
5%
2
4%
1
14%


Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.3
responsiveness
4.4
punctuality
4.4
Showing 126-150 of 151 reviews

Mike J.
06/2020
1.0
bathtub refinishing, flooring contractor
  + 0 more
Terrible!!
Description of Work: New Hardwood floors

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Empire Today®
Dear customer, we take your concerns seriously and sincerely apologize for your experience. We'd like to follow up with you and make things right. Unfortunately, we're unable to locate your account with the information provided. Please email us at [email protected] for further assistance.

Joel D.
07/2016
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: I had Empire Today (of Michigan) install over 1100 ft2 hardwood flooring. It had to be perfectly flat everywhere for easy wheelchair accessibility and that is what I got. Our sales rep Jeanette Stadler was knowledgeable, accurate and also found us a few extra discounts. Empire has a separate crew devoted to just hardwood floor installs. They were outstanding. Every board is tight to the next and every transition is level even into the handicap tile bathroom and the existing wood floor hallway. They even miter cut the moldings in the closets. It's quite a sight to see, all the wood.
Rating CategoryRating out of 5
Yes, I recommend this pro

david A.
09/2015
1.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0

Yes, I recommend this pro

Response from Empire Today®
Thank you for bringing your concerns to our attention. We regret that you did not enjoy your experience with us, and we would like to help make things right for you. Please contact us at [email protected] if you would like to discuss the situation further. Thank you.

Shobhana J.
07/2015
5.0
carpet installation
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Empire Today®
We’re thrilled to know you enjoyed your experience with us! We truly appreciate the recommendation, and we hope to assist you with future home improvement projects.

Treasa M.
06/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: They gave me great service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Empire Today®
Thanks for sharing! We love hearing from our satisfied customers, and it’s wonderful to know you enjoyed your experience with us!

Jim B.
04/2015
4.0
flooring contractor, carpet installation
  + 0 more
unknown
Description of Work: Product and the installation were good quality. However, during the installation, someone the installer knew (family?) showed-up and began loading the large pieces of cut-off carpet that were left over, including one piece that was ~ 9' X 12'. I spoke with the installer and told him that I wanted the large pieces, since I was paying for them. They began unloading the carpet, but I had to leave before they were finished. I explained all of this to my wife, but they showed my wife some small pieces of left over carpet, which she believed was OK, and she signed the form of completion. When I arrived shortly later, I found that they had taken all the large pieces.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0

$2,700

Response from Empire Today®
Thank you for taking the time to share your experience. It’s wonderful to know that you have been enjoying the product, but we always want our customers to be completely satisfied with their experience. Please feel free to contact us if you would like to discuss your concerns with the installation, and we would be happy to speak with you. You can reach us at 888-588-2315 x4195 or [email protected]. Thank you. Jeanette Ramey, National Customer Service Manager

Paula L.
02/2015
4.0
flooring contractor, carpet installation
  + 0 more
unknown
Description of Work: They were very professional I just found better products at another provider.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Empire Today®
We’re glad you enjoyed your experience with us. We understand that you’ve gone with another company, but please contact us if you have any questions or concerns or would like to discuss your experience in more detail. You can reach us at 888-588-2315 x4195 or [email protected]. Thank you. Jeanette Ramey, National Customer Service Manager

Reginald T.
09/2014
3.0
carpet installation, hardwood floor
  + 0 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Empire Today®
It’s disappointing that you were not satisfied with your experience, and we’d like the opportunity to learn more about your concerns and help make things right for you. We are not able to locate your account with the information posted here, but if you call us at 888-588-2315 x4195 or email your contact information to [email protected], we will reach out to you. Thank you. Jeanette Ramey, National Customer Service Manager

Janet E.
08/2014
5.0
flooring contractor, carpet installation
  + 0 more
Great
Description of Work: Porch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Empire Today®
It’s wonderful to know that you enjoyed your experience with us! Thank you for sharing. Jeanette Ramey, National Customer Service Manager

Leanelle S.
06/2014
5.0
flooring contractor, carpet installation
  + 0 more
unknown
Description of Work: All went well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$2,000

Response from Empire Today®
Thank you for taking the time to share your experience. We’re thrilled that everything went well and that you enjoyed your experience. Jeanette Ramey, National Customer Service Manager

Joe D.
07/2013
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Very professional. Did a good job. Arrived on time and finished on time
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Empire Today®
Thank you for taking the time to share your experience! We’re thrilled that your installation went so smoothly. Enjoy the new look and feel of your home! Rebekah Clerk, National Customer Service Manager

Maribeth J.
07/2011
5.0
carpet installation
  + -1 more
It was a good experience.
Description of Work: They installed new carpet for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

06/2007
5.0
carpet installation, flooring contractor
  + 0 more
They were professional.
Description of Work: They stretched the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BETTY S.
06/2007
5.0
carpet installation, flooring contractor, window treatments
  + 1 more
unknown
Description of Work: They came out and installed carpet and window treatments.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

03/2006
4.0
carpet installation
  + -1 more
I THINK THAT THEY HAD AN AFFORDABLE PRICE AND DID GREAT WORK. THEY SHOWED UP THE DAY AFTER I PICKED OUT THE CARPET AND GOT IT INSTALLED VERY QUICKLY.
Description of Work: THEY INSTALLED NEW CARPET IN MY LIVING ROOM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

03/2006
5.0
carpet installation
  + -1 more
IM VERY HAPPY WITH THE CARPET. IM NOT SO HAPPY WITH WHAT IT COST ME. THEY WERE PROFESSIONAL and PROMPT. THEY WERE VERY RESPONSIVE TO MY NEEDS. IM SATISFIED WITH THE SERVICE I RECEIVED.
Description of Work: I HAD THIS COMPANY TO INSTALLED CARPET IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

KATHLEEN O.
03/2006
5.0
flooring contractor
  + -1 more
THIS COMPANY DID A VERY GOOD JOB. THEY WERE PROFESSIONAL AND EFFICIENT. THEY EVEN MOVED ALL OF THE FURNITURE THEMSELVES. THEY DID A GREAT JOB AND I AM VERY HAPPY WITH THE WORK THAT THEY DID.
Description of Work: THEY LAID LAMINATE FLOORING IN MY KITCHEN AND DINING ROOM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

ELIZABETH F.
03/2006
5.0
hardwood floor
  + -1 more
I WAS VERY SATISFIED WITH THE JOB THAT THEY DID. THEY WERE VERY PROFESSIONAL. THE WORKERS WERE VERY POLITE. THEY STAYED FOCUSED ON THE WORK. THEY HAD IT ALL DONE IN A VERY TIMELY MANNER.
Description of Work: THEY INSTALLED HARDWOOD FLOORING THROUGHOUT MY WHOLE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

JOSEPH M.
03/2006
5.0
flooring contractor
  + -1 more
THEY HAVE NEXT DAY SERVICE WHICH IS ABSOLUTELY WONDERFUL. THEY DO EXCELLENT WORK AND THEY HAVE VERY PROFESSIONAL SERVICE. THEY DID AN OUTSTANDING JOB ON THE FLOORING IN MY KITCHEN.
Description of Work: THEY INSTALLED LINOLEUM FLOORING IN MY KITCHEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

03/2006
5.0
carpet installation
  + -1 more
THEY WERE ON TIME AND THEY WERE DONE WHEN THEY SAID THEY WOULD BE DONE. THEY CAME OUT TO DO THE WORK THE DAY AFTER I CALLED THEM TO SET UP THE APPOINTMENT. I THOUGHT THEY DID A NICE JOB AND I ALSO THOUGHT THE PRICE WAS PRETTY GOOD.
Description of Work: THEY LAID NEW CARPET IN ONE ROOM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

03/2006
4.0
carpet installation
  + -1 more
I THOUGHT THAT THEY DID AN OKAY JOB PUTTING IN THE NEW CARPET. DON'T GET ME WRONG IT LOOKS REALLY NICE IN THE ROOM BUT THEY COULD HAVE DONE A BETTER JOB. THEY WERE A HOUR LATE ONE DAY BECAUSE OF THE WEATHER.
Description of Work: I HAD ONE OF MY SMALLER ROOMS RE-CARPETED.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

03/2006
4.0
carpet installation
  + -1 more
THEY DID A VERY GOOD JOB. THEY SHOWED ME A SAMPLE OF THE CARPET BEFORE THEY DID THE JOB. THEY ARE VERY PROFESSIONAL. THEIR MAIN CONCERN IS THE NEEDS OF THEIR CUSTOMERS.
Description of Work: THEY INSTALLED NEW CARPET IN MY HOME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

03/2006
4.0
carpet installation
  + -1 more
THEY DID GREAT WORK MY NEW CARPET TURNED OUT GREAT. I WAS REALLY IMPRESSED WITH THE QUALITY OF WORK. THEY WERE ON TIME WHEN THEY SAID THEY WOULD BE THERE, THEY WERE THERE.
Description of Work: THEY INSTALLED THREE ROOMS OF NEW CARPET.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$450

03/2006
5.0
carpet installation
  + -1 more
I CALLED THEM UP AND THEY CAME OUT THE VERY NEXT DAY WITH SAMPLES. I COULDNT BELIEVE HOW FAST THEY WERE. THE NEXT DAY THAT THEY INSTALLED IT. THEY DID A WONDERFUL JOB WITH EVERYTHING.
Description of Work: THEY LAID PADDING AND CARPET DOWN IN THE BASEMENT AND ON THE STAIRS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

LY N.
09/2003
2.0
carpet installation
  + -1 more
EMPIRE'S CUSTOMER SERVICE AND PROFESSIONALISM ARE AWFUL.
Description of Work: CARPET INSTALLED IN DEN.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$360


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Bathtub Restoration,
Window Treatments,
Furniture Refinishing and Repair,
Ceramic Tile,
Carpet Cleaning,
Finished Carpentry and Woodworking,
Appliance Repair

FAQ

Empire Today® is currently rated 4.3 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Empire Today® accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Empire Today® offers free project estimates.
No, Empire Today® does not offer eco-friendly accreditations.
No, Empire Today® does not offer a senior discount.
No, Empire Today® does not offer emergency services.
Yes, Empire Today® offers warranties.
Empire Today® offers the following services: Update Services Offered to: Empire Today offers quality, name brand Carpet, Laminate, Hardwood, Vinyl, or Tile Flooring. Schedule a FREE In-Home Estimate by calling 877-799-9131. Shop from the comfort of your home, get professional room measurements and an all-inclusive price estimate. Plus, we’ll professionally install around your schedule. Empire Today is dedicated to customer satisfaction and has been a leading provider of installed home improvements and home furnishings for over 55 years.
Repairs

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day