ISC SERVICES

Horrible. Had to withhold insurance money because work not done or done incorrectly. Required help from a lawyer who had previously sued them.

The flat roof over two small rooms upstairs blew off this spring during a storm. There was no interior damage. Insurance Services Construction (ISC) decided to remove half of the roof section in one piece, apparently lost control of the material and got black tar streaks on our white siding. We have pictures. They tarped the roof. The next day when it rained we had water running inside our house. They came out to fix it. The next day it rained and we had water gushing in. They refused to come out again as they had learned we had not signed for the roof replacement with them. The gushing water caused thousands of dollars of interior damage. The insurance company had to pay another company to correctly retarp the roof. The insurance company is paying for thousands of dollars of repairs that were unnecessary if the tarp job had been done right the first time. The people were unprofessional, both during and after the attempted job, and rude after they found out we were not going to let them complete the roofing job. They have yet to send an itemized bill but call regularly to demand money. They refuse to even attempt to clean the siding. The insurance company is paying another company to clean the siding and make the interior repairs.

unknown

The last 8 months been a nightmare. They didn't follow insurance recommendations. The quality of work is atrocious. They've substituted sub-standard materials from premium materials, and they (at this point) have gone three months over the expected job completion date. They also returned some of the contents of the home without cleaning them, and covered in mold. Some of the items that WERE cleaned were damaged during cleaning. That's only a portion of headache and trouble caused by this company. This is not the company you want to use.